B&B Hotel Creil Chantilly Reviews

Avoid, unless you're desperate! We booked a family room for one night to break up a long journey, we chose the location as its not too far from railway stations to visit Paris, which turned out to be the only good feature of the hotel. We contacted the hotel two weeks before departure to see if it was possible to check in early. They told it was if there was a vacant room the previous night so arranged to get there at 11:00 to find reception was closed. We use the intercom in the lobby to contact remote staff who told us to come back at 14:00 and we would not have been told early check in was possible, even though we have emails to prove this. Luckily Chantilly is only 15 minutes away and was nice to explore. When we arrived for the second time at 14:00, the remote check-in machine didn't work properly and a grumpy but helpful security guard helped us find a solution to enter the hotel. Once inside we noticed mud all over the floor and dirty walls in the dimly lit corridors. Upon reaching our room, we found they were desperately in need of maintenance and again quite unclean. It was quite cheap but even so we expected it to be clean.

Very close to the airport, five minutes walk to the airport, very suitable for a hotel to catch an early flight

good welcome, decent hotel but fairly limited cleanliness

The hotel is in a good location. Conceptually, this is the maximum efficiency that can be obtained from such hotels. However, the staff was friendly and attentive. The beverage machine broke down on the last day and it is a pity that there was no early intervention.

Pleasant stay THANKS