Alua Suites Fuerteventura - All Inclusive

One of the best hotels we visited in Fuerteventura. Tasty food, good drinks, swimming pool, comfortable bed, super clean. Really good vibe and nice staff, always ready to help you.

I wanted to share some feedback following our recent stay at your hotel, which we were moved to by Jet2 rather than booking directly ourselves. Had I paid the same rate as many of the other guests, I might not have been quite as disappointed. However, given what we originally paid for and the standard we are accustomed to, the experience didn’t meet expectations. A few specific points I feel are worth raising: Maintenance Issues: For the entire week, the men’s toilets near the main pool had no functioning locks. This seemed to be a recurring issue throughout the hotel. Additionally, the hand dryer didn’t work, there were no paper towels provided as an alternative, and the soap dispensers were consistently empty. Children’s Facilities: The kids' area was particularly underwhelming. The pool isn’t fit for purpose – no slides, no activities, no music or entertainment. It felt like very little thought had gone into making it family-friendly. Pool Hygiene: One serious concern was the pool near the wellness centre. There was visible algae in the water. When I raised this with a maintenance worker, he dismissed it as sun cream. I responded by asking where on a bottle of sun cream it says it’s safe to drink – clearly, this was more than just a cosmetic issue. I immediately removed my children from the pool and didn’t allow them to return. Facilities Misrepresentation: The boarded-up swim-up bar was disappointing. For a hotel marketed as 4-star, this gave a very poor impression. Likewise, the drink system was frustrating – being limited to a single 330ml drink and having to return a cup or use a token for another is excessive, especially for an all-inclusive. On top of that, it’s the only all-inclusive I’ve stayed at where ice cream wasn’t included and had to be paid for separately. While I understand that being relocated wasn’t your decision, I still feel it’s important to raise these points for improvement. The overall experience was just about okay, but unfortunately, it didn’t reflect the quality or value we had expected.

As a group of 9 with ages ranging between 11 and 87, the hotel catered for everyone. All of our rooms were bigger than expected and clean. The food was lovely and there was plenty of choice. All staff were friendly and happy to help if needed. The animation team worked really hard, there were plenty of activities during the day and the evening entertainment was really good. There was a token system at the snack bar for drinks which we thought was really good meaning there weren't empty drink beakers all over the complex. Everyone in our group really enjoyed their stay and we all said we would love to go back again.

Awful food in all restaurants and cocktails that were pre made and undrinkable. My favourite club not worth the extra. Most of the staff great. Rooms nice but that's the only good thing about hotel. Would not return

Just returned from Alua Suites and have nothing much bad to say about it at all. We had a 2 bedroom suite which was clean and comfortable. Bottle of water and bottle of wine waiting for us in the fridge when we arrived which was a nice touch. Room was cleaned everyday. Reception staff were very helpful and friendly and happy to help out. We spent most of our time around the activities pool as we like to join in the games. Fillipe and Guiemo were especially great fun when hosting the activities. We never had a problem finding sunbeds, although towards the end of the week people had started getting up early to reserve them and I imagine in July and August, it might be a different scenario. The food was all absolutely fine. With 3 out of 4 of us being fussy eaters, we never struggled to eat, there was plenty to choose from and a good variety every day. The evening entertainment was probably the only thing which was a bit lacking. It wasnt really to our taste and although we stayed and watched the shows most nights we felt some of them were a bit boring. Corralejo itself is a lovely place. We visited the main ***** for shopping and for some evening entertainment. The beaches down near the ***** are nicer than near the hotel. We went on a snorkelling trip over to Lobos, which was reasonably priced and a lovely few hours out. The water park is good for the kids. It's a little bit dated and didn't get very busy so there was no queuing for the slides. Ill just say the lazy river is the laziest one I've ever encountered, prepare for a good abs workout! Would definitely visit Correljo again and would definitely stay in Alua Suites.

Nice hotel, decent room sizes although the balcony felt like a prison yard with no view and no sun. Shower leaked all over the bathroom and one mirror for 3 ladies was just not enough!! Food was really nice, couldnt fault the main restaurant. Snack restaurant was average, not much choice of snacks. Plastic cup rule for all inclusive was just ridiculous. Wouldn’t serve you a drink unless you had a token or your plastic cup. Not even for water! Took 5 cups to the bar and staff poured all our drinks, but the manager came over and took two off us and made me queue again as he slammed a sign down in front of me saying 3 drink rule. I explained we were a group of 5 but was sent away to queue again for the remaining 2 drinks. He was really rude. Ridiculous rule when it was for 1 per person. We were not told about needing to book the shower rooms, so on our last day we were unable to shower at the end of the day before catching our flight. Pools were ok. But I can imagine it’s difficult getting a lounger round them during peak season. Overall this hotel could be much better if they were friendlier to guests, got rid of silly rules and were consistent.