Apartamentos Hesperia Bristol Playa

nice place a little bit far

Just returned back today. You get what you pay for. It was a last minute cheap break for us. The apartment was basic and functional, our flight was delayed so we arrived 2 hrs late to find we had to make up the sofa bed at 1 am! The facilities were very tired overall and everything needed a deep clean. However, unlike other reviews we managed to get a sun bed every morning going out around 8.30 - 10.30 am. The pool area was nice and there was a laundry and small shop on site. With some investment and a deep clean it could be much better. We had to ask for clean towels half way through the week and the room wasn’t cleaned all week. When my husband asked for some bin bags to empty the bin he was told not to leave rubbish outside and directed to the skip! We have been in luxury and basic accommodation before and this was a step too far for us and whilst we wont return to this hotel we love Corralejo and will be back.

Wasn't overly impressed. I stay at the same hotel 15 years ago and would never have faulted it. Up on our return I was disappointed. Rooms have become run down and in need of a make over. Balcony door doesnt close at the top (room 313). Room are supposed to be cleaned weekly. This didnt happen. Stayed for 11 nights and our room was cleaned on second day then not touched. Could do with a rim on the edge of the shower to prevent it from flooding the bath room. You did have a brush and mop to clean yourself (which isnt what was expected on holiday when you pay for a service). My daughters room 320, had a sofa which smelt like poo, someone must have had an accident and it wasn't cleaned. Luckily she didnt need to use it. Some staff are polite and friendly but very over worked. Several days there was only 1 on shift by the pool bar, leaving them to serve, as well as clean tables making wait times a little 2 long. The pool area was also not cleaned daily as advised below. It was cleaned once on a wednesday only. It was also not dip tested which I believe is the life guards responsibility. The life guard also was not seen coming of shift to late morning. He sat on a table and chair away from the pool behind a wall, so if anything did happen it would be the guests which first would notice. Loungers where reserved late at night by other guests, who sometimes did not return to the pool until mid day. A little suggestion would be to have the policy, if guests leave towels too long the life guard should remove them. Making it fair on all guests. Feel it needs a stronger management to take control and turn these reviews around.

Place is very rundown. There was a gap underneath our front door so when they cleaned outside the water flooded the entrance I did slip but caught myself on the wall..we was on the first floor room 208 the whistling underneath the door of a nighttime was horrendous from the wind but saying that at least it sent a breeze through as there is no Aircon and the fan we hired was pointless we had so many ants it was awful. They was on our food in our cupboards crawling on us when we woke up, I know it’s only a 3 star but it doesn’t deserve that but definitely wouldn’t be returning but no doubt the hotel will have a comeback. Reply like they do for everyone and it’s never their fault. The grounds were awful aswell had to watch where u were walking..it wouldn’t let me upload a video

Just returning from 7 days here. Reading all the reviews I was worried but ive stayed in worse. Had no issues with insects, didn't even see 1 cockroach throughout my stay. The rooms are basic, but that is what they are advertised as and what I expected. The apartment I had was ok, clean enough and the cleaners came round half way through sonic was never too bad. One frustration was I was here with my little boy, in a one bedroom apartment and they out us in a double bed, I did email before arriving asking for 2 singles but was told I had to wait till night arrived. Apartment was clean enough, staff were nice enough, yes it needs updating but I wouldn't say its bad. If you are after a basic stay and go out most of the days then it will be fine, rooms do get hot but when windows are open you do get a nice breeze. Pool area is nice, floor tiles need some attention but again not that bad. Overall - good location, basic room but was a basic price, nice pool area, on site bar is good, staff are nice.