Apartamentos Hesperia Bristol Playa

nice place a little bit far

Perfect for a short stay !

We have been here on many occasions but we have really noticed a drop in standards for example cleaning of rooms and replacement of towels pool area could do with some additional cleaning - the worse thing is the fact while we were there , there were 2 occasions of fights both of which were domestic violence this really did upset and unsettled me and would not recommend people with young families stay . Unfortunately and with regret we will not be staying again . I have not complaints about the staff but the management/ owners do need to refocus

Just got back from Hesperia Bristol playa apartments and had the best time ever, rooms are spacious and clean, pool area also spotless, lovely food and snacks served at pool bar, the little shop onsite will do cooked pizzas to order, the vibe in the bar of a night time is buzzing and open until early hours, 5 minute walk to harbour and 10 minute stroll to music square and Main Street, can’t wait to go again.

Very disappointed with our stay here. Bad experience for us. This is not a 3 star hotel. The hotel needs a deep clean. Including the apartments. Outside our apartment the surrounding pool area was not cleaned once in our weeks stay. The same pigeon poo was there the whole stay. A hairband was left and a glass was left the whole week, without being cleared away. Very poor hygiene here. If you have an autoimmune disorder think twice about going here. The floors in the apartment keep you're flipflops on, filthy floors. We had twin beds one with double bed sheets, stains and torn. If you want a towel change? Go to reception and change them yourself. Ask for toilet paper while you're there too, they only had one roll left. The whole pool area is filthy. See a few cockroaches, ants. Why because no proper hygiene measures are in place here, outside the apartment areas. Bins full, emptied as and when. Be careful around the perimeters of the hotel, out and about the streets there are major roadworks going on, looks like utility works major. Wasn't told about them from Jet2. I actually fell and grazed my knee. Sun loungers aren't let loose until 9.30am sometimes later, always late unlocking them, what a joke. Good Points. Sun loungers are good. Apartment patio chairs nice and comfy. Onsite shop is excellent, they have everything, really nice staff. Onsite pool bar really nice staff. We are not leaving a clean home to go to a dirty hotel. In over 50 years of travelling I have never experienced dirt on this level. Soap, water, discenfectant costs very little. Very surprised this is a 3 star hotel.

First trip abroad for many years , bristol playa did not disappoint, great room and hotel facilities at affordable prices ,swimming pool was great and kept very clean ,the pool bar staff kept the guests entertained ,a great location for local bars and restaurants, loved the music square close by. cant wait to come back next year booking again as soon as we get home.

We have been using the Bristol Playa Apartments for over 20years but never again! Travelled with Jet2holidays who must be paying the bare minimum. Supposed to get maid service once a week (which is poor) but haven’t had the room cleaned in over 10days. Paid extra for a sea view. The pedestrian promenade has been turned into a road which is the main route from the port. Constant traffic which gets worse every time a ferry docks and unloads. There has been some sort of drilling rig outside our room which has been operating for over a week now. Truck has its engine running all day! No chance to relax or eat on balcony. All in all a very disappointing stay.

Firstly, how anybody can be negative and leave poor feedback for this place is beyond me. It's £50 a night! it's cheaper than a Travelodge back home! Some people look for the cheapest accommodation and then expect the earth ... I booked here for a cheap last minute break with my 2 teenage daughters, first impressions were good, polite staff on front desk and quick check-in and within 10mins we were in our room. I'd requested a pool side room a few weeks prior so we could spend all day by the pool and the girls could go back and forth the room for drinks and snacks .... Room 166, ground floor, right next to the pool and the pool bar, perfect! The only reservation we had was a previous review saying the pool was so cold it was 'unusable' ... Don't listen to that, it's exactly the same as any other pool at any hotel, it's cold at first naturally but you warm up after a few minutes. Yes, the rooms are dated but again, what do you expect for £50-£60 a night, it's hardly a deal breaker. The hotel itself is superb, the location, the grounds, the atmosphere, the pool area, all just a lovely space. The pool bar is great, 3 euro a pint! Danny and his family are welcoming and integrate themselves with the customers, they even had a guy playing the guitar and getting everyone singing one day! Lots of space around the pool, no sunbed fights, every person I spoke to or heard talking was British which was nice also. The grounds are spotless, they are constantly jet washing and performing maintenance around the hotel, you can safely walk barefoot throughout the hotel it's that clean. I saw a previous comment about it being 'too far' a walk from the music square .... Its 10mins cutting diagonally through the streets and a taxi is £4 ‍♂️ these are the people that would complain if they were too close also! Hand on heart I'd say this is the best and most relaxing 3 star hotel we've stayed in and we'll definitely be coming back next year!