Coco Beach Condos

Terrible customer service and big rip off Absolutely awful customer service. The owner tried to shake me down for $41 dollars in Costa Rica money even though I had already paid online by credit card. The she told me I had to check in at the sister property in playa Coco. It was hard enough to find this place. It too me a total of 1 hour to check on. Then there is no WiFi in the rooms, so I had to sit outside of the office just to get online. The best things were the cold AC, the proximity to the beach, and the free parking. I would give this place a huge miss because of the customer service and the price. Should be $15 per night if you are desperate.

Ad on Orbitz website, they say ALL INCLUSIVE,BREAKFAST INCLUDED. THIS IS NOT TRUE,THEY EVEN WALK AROUND WITH HOTEL SHIRT THAT SAYS ALL INCLUSIVE

They couldn't find our reservation at first. Check in was hard. The receptionist is such an arrogant person. The pool was clean but it had way too much bleach. I wouldn't visit again.

Check in was a joke. Very frustrating I was charged extra $120 usd for ac No towels. No privacy I checked out12 early even though prepaid with no refund

Bad experience The experience was bad, I checked the app and it said "pets accepted" they never told me that I had to tell them if I had one and even less that there was a cost to bring a pet, which I paid for (in other places they say when there is an extra cost for the pet and also when you have to tell them). The customer service by Whatspp, bad too, the person who attended me never gave any solution, nor showed interest in resolving the complaint. I would definitely not go back to that place.