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I lived twice for a total of four days. The first time the quilt was already used, the other bird's hair was above, and it was good to go to the front desk to clean up. After an hour, I didn't come up, but I found it again. The waiter didn't come for 2 hours before and after. Finally, he found him to remove all of our sheets, quilts, and pillowcases. I didn't come back. It took only two and a half hours to change the quilt. The result was not changed. The second time we made a suggestion before the check-in, it was really clean, but there was no breakfast but didn't remind us. We had to check out and told us to add 120 yuan for breakfast. About 200 people were famous. To be honest, half a person in Tunisia. Different hotels living in the month, her family's breakfast is small and poor, the variety is very poor, the place to eat is as big as a public toilet, 哎

The property has potential however overall I did not have a successful stay. Upon check in I was advised that the room had a shared bathroom. The owner advised that he had a room with a private bathroom but this was more expensive. He advised me to cancel the original reservation and re-book the en-suite room and he would authorise a refund via ********** for the full cost of the original booking. I did this with great difficulty, as to why this could not have been sorted locally I am still unsure! Anyway ********** emailed to advise the owner had not waived the cancellation fee for the original booking. When I approached him he stated they had not contacted him. I wasted two days of my holiday dealing with this. The owner then said that as the second booking was made using a promotional rate (but still much higher value than the original booking) he wanted me to give him the amount of the promotion back in order for him to agree the refund of the original reservation - basically blackmail. It was clear he had not responded to ********** intentionally and this was part of his game to extract more money from me. Added to this the hotel had no heating on my first night and was not comfortable. The owner spends all of his time chain smoking in the kitchen - yes Kitchen! Meaning the whole place smelled of cigarette smoke. The breakfast was very basic and of poor quality and finally the photos on the website are not recent and not a true reflection. I do not recommend.

Requested to borrow an iron but was given the brush off. Told to go back the next morning (it seems they do not ''work'' in the evenings). Went to the reception the next morning at least 4 times to ask and remind and each time I was creative answers from ''didn't they give you already?'' to ''it's with another guest'', to finally, ''we don't have any''. If they had simply said they do not provide right from the beginning rather than played around, I would not have been so disgusted with the poor attitude. They offered to press my shirt instead but who would dare trust them after all the run-around, by the very same receptionist?!

Negative: The moquettes are dirty and sliced as the restaurant seats. The ”quad” and ”pirate boat” services are poor and priceless. The real pirates are in the hotel ...A avoid ... The restaurant is very supermarket cafeteria. Although some supermarkets do much better. The price of the week is too high for the service and the country. The tourist has to pay and he does everything for. Positive: The staff is mostly sympathetic. The swimming pools are low (1m) but pleasant. The beach is in contact with the hotel.

This hotel is located in the center of Tunisia and is an old hotel. As soon as I entered the hotel, I saw the big boss of the hotel supervising the work at the front desk. The boss also walked back and forth and helped with the management of the hotel. This was very impressive. The boss is polite and warm. I booked a suite this time and it was very clean and comfortable. The most unique thing is that there is a stool in the bathtub. This is specially arranged for the elderly or travelers with limited mobility. This is very thoughtful and deserves praise. It was very peaceful to sleep at night. The suite has a balcony with city views. The room includes meals, and the food is local specialties and delicious. I will stay at this hotel next time I go to Tunisia.

Very nice little hotel. Centrally located. Staff very friendly and accommodating. Rooms were very clean and equipped with air conditioning and tv equipment. Car could be parked in the associated underground car park. Again any time.

A horrible hotel dirty towels old all personal deprivation very badly high in connivence with Tunis air these scrokes we missed our departure on djerba because Tunis air 3 hours late they say we are taken over total care we are Arrival at 21:10 no restaurant even no bottle of water we were 2 in the room we had a bathroom and a face box I had to make a scandal to bring us back from other boxes to midnight and the receptionist told me I didn't say you as a customer I didn't time and first this step you pay the room I was out of me Tunis air gave us a good for 3 taxi because we were 6 people passed Mr. the receptionist who gave us Take up top who spoke very bad to us said no price night this another price I appl you a taxi I've concluded that he was in a mecha with the Tunis air agent the hotel invoice the meal and breakfast while we did not eat or took the small breakfast rooms feel moisi the moquette very dirty we were forced to open the windows because we could not breathe the bathroom very dirty one star and yet it doesn't deserve it 0 star so Mr the manager your receptionist 1 September speaks very bad to customers badly high no respect for customers I disconsequently this hotel Tunis air and this hotel cès des escros

Très décevant pour un 5 etoiles, l hôtel la maison blanche a perdu son faste d antan.... On arrive sur les étages de chambres sur moquettes non aspirées depuis des mois certainement tellement elles sont sales, on découvre certe une chambre spacieuse ( d'où le critère 5 étoiles) mais qui est vétuste et a besoin de rafraîchissement, la salle de bain est spacieuse mais sans confort et surtout avec des articles de toilettes déjà utilisés.... La literie reste confortable. Le petit déjeuner est un cauchemar....pas digne d un 5 étoiles . Il faut demander pour avoir des viennoiseries, le café il faut racler les fonds de thermos pour en avoir car ils ne rechargent pas, le fromage qui date de on ne sait quand et la charcuterie sèche et déshydratée. Vraiment vivement que les responsables se rendent compte de ce qu est un vrai 5 étoiles et même en Tunisie .... Ouvrez vos yeux!!!

The hotel is set at 3 stars at best, but safety is the first priority. Breakfast is average. The environment and food in Islamic countries cannot be complimented. It only costs 20 dinars from Tunisia airport to this hotel, but the airport rental is too bad and charges 50 dinars You, especially the hotel’s parking taxi drivers, must take pictures and keep them in order to avoid complaints when they are cheated. I have issued a taxi license number for a liar. Don’t take this liar’s car.

Great location and very kind staff, let me check in early and left me in peace for the duration of my stay. Hotel is a little dated and amenities are a little basic but it’s cosy and has nice views. Balcony door didn’t open but wasn’t too much of an issue. For the price and location this is a good option.