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Great hotel. We stayed on August 19, 2024 to visit Leolandia. The hotel is extremely close to the park and the exit of the motorway. Large garage. Top room, our was all green with a bath bed and a baby bed. All the services and comfort are available. Very silent and bright room. extremely good breakfast. Between Italian and continental staff. Very kind staff. Area of children games covered and equipped. There is also the gym that we did not enjoy. We'll be able to stay here again if we go back to Leolandia.

We have stayed in this wonderful hotel only for one night but the experience was above and beyond our expectations. In Italy you typically cannot check in after 8pm, we have called the hotel and they said they will wait for us to arrive and we shouldn’t worry. Hotel also has amazing modern features such as personalized codes for doors and automatic gate opening with a phone call, not to mention private parking on property. Room we stayed in was called tree and had super comfortable mattress, after a long drive we were very thankful. Also, there were snacks left in the room as well as water and juice in the fridge, very thoughtful. Our room also had a Jacuzzi tub, not sure if it comes in all rooms. Honestly it was the best service we had in a while and are looking to come back to this hotel and explore more of the village.

Siamo stati in questa struttura per una notte, scelta per la vicinanza a Leolandia. Devo dire che il personale è stato molto gentile e l’hotel si presenta bene, con camera tripla ampia. Ma ci sono due però: -la nostra aria condizionata non funzionava quindi prima di uscire per cena (sapevamo che al nostro rientro non ci sarebbe stato Nessuno in reception) ci siamo rivolti alla ragazza che controllando ha notato che effettivamente era spenta dal generale quindi ha riattivato e noi con tutta tranquillità siamo usciti per cena. Al nostro rientro la camera era ancora senza aria condizionata, quindi siamo tornati a cercare qualcuno. Un signore, penso il guardiano di notte, ha provato a farlo partire ma nulla quindi gentilmente ci ha portato un ventilatore per la notte. La mattina abbiamo riferito l’accaduto e ci hanno fatto uno sconto del 20%. -colazione pessima. Non c’era niente, solo una ragazza che doveva sparecchiare i tavoli, portare il buffet, chiedere ai clienti cosa desideravano da bere e portarle ai tavoli. Abbiamo atteso 20 min per mangiare qualcosa e mezz’ora per 2 cappuccini. Troppo poco personale per l’ora della colazione. Mi dispiace perché veramente il posto è bello e accogliente e il personale molto gentile, ma non ci torneremo!

We stayed here for 9 nights as my son was a on a soccer camp. Basic rooms, I booked the junior suite thinking it would have coking facilities as that's what the room showed at the time of booking (a stove top) but when we arrived it was covered and no longer working which was disappointing. Rooms were clean, showers tiny even I struggled to fit and I am not big. Breakfast was included every morning and this was a highlight, it was substantial with a lot of variety. 4 star in Italy is not like 4 star in Australia, this hotel was clean and convenient but I would rate it 3 star. Staff were friendly and spoke English well. About a 30 minute walk to the train station and then 15 mins on the train to get to Bergamo. Plenty of parking and supermarket is within walking distance.

There's not enough good words that can be said about the skills and training of the front desk staff, the breakfast servers, the evening dining room staff, and the housekeeping ladies. I am what is now being referred to as a ”Digital Nomad,” single, solo and senior traveler... and this hotel really fits my needs. Sure it could be €10 cheaper, but the room has an excellent long work countertop, WiFi Internet, large bed for sleep and for organizing travel bags, bathroom with both a tub and a walk-in shower correctly designed for use, and the food service is quite amazing. While you do need to take the taxi to most places, unless you drive, there is a major shopping mall just across the highway, and an unadvertised underground tunnel to get to the other side of the road and to that shopping center! I am not a fancy restaurant person, but the restaurant accommodates me with a very simple selection of food by my request. Both at breakfast and at dinner, the dining room is usually packed with happy diners and eaters. While I sit there with my simple food selection at dinner, I do admire the variety of Italian dishes that are ordered by other diners. Maybe I can't eat the spicy food but it sure looks good! And the other guests are very happy! I have used the Hotel's driver to taxi me to and from a variety of locations: BGY airport, Bergamo train Station, as well as the Covid vaccination center! He can be booked by SMS text and WhatsApp. Extremely easy to communicate with- both digitally and in multiple languages. The hotel is off the beaten track, therefore the taxi rides are going to be 10 additional euro from what might be expected in more urban areas. This is one of my more favorite hotels of any brand. While I rate the location as poor because you need to drive to get almost anywhere, the remoteness of the location is in itself a plus if you are residing here for more than just an overnight, because the landscaping is simple yet comforting, and major parking is underground.