Best Malusar Hotels

I went to forest County last month with my family I enjoy nature in forest County resort food was homely staff was nice we went to see waterfall and enjoy rain it's was fantastic experience if you really like peace this is best place to stay pool is very big

We recently visited Mahableshwar and stayed at Rockford Resort in Mahabaleshwar and we had a great experience. The resort is 8kms away from the city and The resort is surrounded by beautiful valleys and mountains and you can actually see the clouds below the resort. Our room had a valley-facing view, and waking up with this view from balcony was amazing. The infinity pool also faces the valley however it was very cold to actually swim. The treehouse dining was another highlight you can use this as private dining experience. The whole place gave us vibes of Kashmir right here in Maharashtra, this looks like Kashmir of Maharashtra. The staff were friendly, and the service was great. Overall the breakfast and food was great and very nice experience and stay at Rockford.

I recently stayed with my family at this property for 3 nights, and it turned out to be a forgettable experience. We booked their “Deluxe Rooms”, which were far from even being fit enough to be put up for occupancy! The washroom were extremely smelly, the toilet seat covers were broken, the walls had dampness all around the corners and the interiors were absolutely pathetic, not even equivalent to a ₹500 room! They charged a hefty amount of ₹5000/night/room and I am still in utter disappointment how did I even pick this place! They have ZERO sense of providing services to their guests! For everything, you need to poke them. Right from room cleaning to even a cup of tea in the morning! Apart from a couple of decent guys in the kitchen, “services” do not exist in this property. After a lot of hassle, we somehow managed to catch hold of a guy who helped us with the very basic necessities, apart from that, this property has unbelievably low standards. Their kitchen isn’t functional before 8:30 am. You’ll have to literally feel like you are asking for a favour when you ask them for a cup of morning tea before 8:30 am. I skipeed their breakfast generally because the timing is so late, that my day plans of exploring Mahabaleshwar itself would have gone for a toss. To sum it up, it nowhere looks like a ‘cottage’ and its not at all worthy of being called a hotel! Please avoid it even if you have reschedule your trip due to unavailability of stay options in Mahabaleshwar, but do not plan to stay here in any condition. Yes, its that bad!❌

The property was too good.. Staff were polite .. The only thing what went wrong is miscommunication between the staff members .. Even after repeated request to allot us the room on the higher floor & to decorate the room as it was our first wedding anniversary they did not have the request in their system .. It’s a 5 star hotel & this is not what we are paying for .. The person at the reception who did my check in asked me the names of the person whom I have spoken to about my request.. I remembered the names so it was easy for me .. but what if I had forgotten the names .. ? they would have told me that it’s my fault .. But I had recording in my cell phone about the conversation I had with the staff & I also shared the names (Ronak - the person whom I spoke to about my request) & (Savita - who had assured me the request will be taken care of ) In the end they made me compromise with my room .. They allotted me the room on the first floor (higher floor) but they did not give me the room with the kind bed for what I had paid for .. They gave me the room with the twin bed .. I had no option but to compromise as I did not want to waste my time in check in & enjoy the day at the property.. I will rate the property 5 star but the service & ***agement of the staff as 3 star ..