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I loved this hotel, the location, the room, the food and all but one of the staff and this is why I rated it a 3. We arrived at the hotel early and knew we couldn’t take the room over until 3pm, so we were told we could use the bar, we sat with wine in the beautiful gardens and the exploring began, to our surprise we found a trim trail track had a go and realised how old we are, pretty quickly. How was an amazing member of staff very knowledgable and helpful, like I said the food was good. Now I hope the manager reads this and takes some action, at around 5pm my other half was chilling after a shower and I was stood making a drink, when we booked in at 3pm everything was done on line, if there was an issue, check the computer or ring the room, anyway at around 5pm I heard a bleep and an unknown male walked into my room, when I challenged him he said he was the late turn receptionist and he came to check if the room had been taken over. I was angry this should never happen what if my other half was alone in the shower or valuables were left out and we were not in the room, I was determined this wouldn’t spoil my break, I rang reception to check and complain, the same male answered the phone and confirmed it was him then hung up on me. Undeterred we did enjoy our evening and the next days breakfast but made a complaint with the female receptionist in the morning. If this incident hadn’t of happened which is a security issue I would have awarded 4.5 stars.

I've stayed in other hotels previously when in Warrington for work and this time someone recommended staying here. It's a small hotel (only 15 rooms) I think, so it can get booked up quickly! The pictures on the website make it look very nice and relaxing, and I can confirm that the hotel does look like the website. The room was a good size and had everything you need for a short stay. Comfy bed, desk area with tea/coffee/biscuits. Nice bathroom with a powerful shower. Big TV (which was too 'smart' for me. You can stream from your phone, or watch YouTube , but I did struggle to watch actual 'normal' TV channels. Not an issue as I was only there for 1 night otherwise I would have asked someone for help) The window had a blind on it which blocked out every bit of possible light (much better than any other hotel room I've stayed in) However, there was a bit of light coming through under the main room door, and I noticed I could also hearing some coughing and other noises during the night. Room would be even better if they made the doors a bit tighter and they would then be soundproof. Continental breakfast is included or you can choose to pay £10 for a cooked breakfast. I just had a latte (which was very nice), Croissant (warm and fresh tasting!) and a bowl of fruit. Great that this is included in the room price. All the staff I spoke to were really friendly and pleasant, and it definitely feels more like a family run small hotel (which is much nicer than a big chain) Overall had a lovely one night stay at this hotel. It was cheaper than other hotels in the area but everything was better quality and nicer. Will definitely book here next time I need to stay over in Warrington.

A luxurious place to stay in the centre of Warrington. This place offers self check in with no reception but the system worked perfectly for access and felt very safe inside the building. The room/apartment style room was fantastic with luxury feeling and high end finishing. The kitchenette’s are a nice touch allowing guests to self cater with the minimum of having fridge, sink and utensils available with hob and microwave. Would highly recommend this place if you are needing to stay in Warrington. Just one note, room 7 which I had has a lovely brick wall as a view and has the heating/ventilation system hum outside the window.

It's a standard hotel with Good hot shower, and a nice room temp control. If you need an iron box you can get it from the front desk.

A great hotel with funky rooms, and very good facilities including a gym and pool. The bar is great with a number it sports screens and even a little cinema area, food is also served here. There is also a Starbucks with little cafe area. The staff can’t do enough for you and parking is free whilst staying the night at the hotel. A great find.

Very impressive. The perfect family hotel for visiting Gullivers World in Warrington. It is literally across the car park from the theme park. We had a lovely room that was spacious, clean and tidy. The children had their own bunk beds each with their own TV and a curtain to segregate them from the rest of the room that made it seem like a den. They loved it!! When we arrived we paid for the breakfast for both mornings we were there. It was excellent value with a good selection of cereals, toast, fruit or a cooked breakfast. Even the coffee was decent, serving Kenco millicano from the machine. When the day was finished, the reception area turned into a sort of bar area, and one of the function rooms entertained the children with movies and games. We paid £158 for two nights for the family which I thought was excellent value for money. If I was visiting the Liverpool or Manchester area again I would definitely consider staying there again.

What time is good: the room is clean, the bed is very comfortable, the breakfast is very good at your own expense, and the location is convenient near the train station. A lot of bad things: 1. Very noisy! Every night, I can immerse myself in hearing the people downstairs drinking and chatting and shooting the table until 12 o'clock in the evening! ! Close to the street, the car is also very noisy. Why can't the hotel give us a higher and quiet room without guests? I still wake up with earplugs at night. 2. The staff basically did not see it, and the staff was not there every time they passed the front desk. When I checked in, I didn't tell us where the breakfast was. 3. The first night was booked directly with the hotel, and the second night was Trip.com. When I checked in, my brother said that the room type for two nights was different, but they had no other guests staying the next day and should be able to leave us in the room for the first night. The next day when we went to confirm, they also said at first that we should be able to continue to live in today's room. The result made us wait for ten minutes and then said that we had to pay 20 pounds to continue to live in the previous room. 4. The hotel does not have a bathtub, the price is a four- or five-star hotel, the price is relatively low In short, I feel that the hotel cares more about running their restaurant and bar and adopts a waiver policy for the guest rooms.

Bed sheet had a stain, not sure if it was changed or washed properly. Found short hairs - about 5 on the duvet cover. Had a very busy day so did not bother to call the hotel staff to change the sheets as this was past 1 am. Dusted the sheets and used my shirt to cover the pillow. Needed sleep.