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Spent two nights at Les Jardins d'Adalric in June as a family of four. We had a family room, which we selected for extra space, needed with two teens. Disappointed in the cramped room, dangerous stairs, and non functional kitchenette. Example: the only way to plug in the microwave was to physically pick it up (it's heavy!) and set it on the floor where it could reach an outlet. There it blocked access to the one bathroom. I was constantly worried about one of us taking a fall down the stairs, and I can't imagine why there was a dining table on the loft level as it would be foolhardy to carry dishes up and down the staircase. The room is an attic and has very few ”normal” walls, they are mostly angled, so we constantly bumped our heads. The room was furnished with a random assortment of old chairs, worn out couches, and breakable vases, very odd choice for a ”family” room and if you have small children, I wouldn't even think about it. We were so uncomfortable and dissatisfied that we checked out early but nobody at the hotel inquired why; I do not think they are interested in Americans or perhaps families - or, perhaps more likely, they are well aware of the shortcomings of their rooms. I should also note the receptionist said we could use the outdoor tables to eat takeout dinner, but could not drink our own wine, purchased that day along the Route du Vin, because the hotel bar sells wine. It is a wine tourism region??? This seems very bizarre to me and not really supporting the local wineries or the Route du Vin experience. Finally, the shower ”door” is a half-door that does nothing to stop the water from flooding the bathroom floor. I appreciated the free parking and functional Wifi. Otherwise, I regret staying there.

Back for the second time in this lovely hotel and we have had again a fantastic time. The hotel is not huge what makes it more personal to stay there. The room was like last time, spotless clean! Francois and his marvelous staff made us feel welcome straight away. Lovely French breakfast every morning, you can even sit outside. In walking distance of restaurants, bars and shops. The best hotel we’ve ever stayed in the Elzas. We have booked already a new stay in September.

Superb hotel! We have never been disappointed in any of our Diana Hotels experiences (this is our 5th). This is the first time we have been to Obernai. We booked Le Colombier not knowing there was a wine festival happening, but we were not at all disturbed. Our room had a separate toilet to the bathroom (++). There was also a second door in between the toilet and bathroom to the bedroom that insulated even more from any noise there may be in the corridor. Bed super comfortable! Perfect nights sleep. Obernai is excellent for walking and biking. We used the sauna and relaxing room after to relax. Of course the area is ideal for enjoying the local food and wine (although always remember to book in advance if there is a particular restaurant you might like to try). A big thank you to all the staff for being super helpful and welcoming!

The hotel exterior is a typical Alsace ginger bread construction. The interior beautifully combines this old-world charm with a fresh modern interior. The spa & pool in the cellar are first class. The masseur Elodie was amazing. The hotel restaurant was closed on our first night, we found a nice pizza restaurant but most of the town of Barr was closed. We ate in the hotel restaurant the following night. We experienced very poor service. 40 minutes before we had wine to our table. Two hours between ordering our food and getting our main course. There were other issues in terms of lack of professionalism amongst staff. Two of the three dishes I was served were unacceptable. I made the reception staff aware I was unwilling to pay for these dishes, and they removed them from the bill. The breakfast was wonderful. The staff, during breakfast, the cleaner and reception staff were all friendly and professional.