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Llegamos al hotel sobre las 12pm y el recepcionista ni siquiera nos dio los buenos días, lo primero que nos dijo fue: -”el checkin es a partir de las 15”-. Le preguntamos si tenían consigna, y nos ofreció dejar los equipajes allí, con pocas ganas y mala cara, como si molestáramos. Le preguntamos por el parking y nos dio instrucciones precisas para dejar el coche en el parking. Teníamos que tocar el timbre al llegar a la puerta del parking y él nos abriría la puerta. Al llegar al paking, que está a escasos 100m del hotel, nos tuvo unos 10 minutos en la puerta esperando a que nos abriese. Toqué el timbre varias veces, incluso llamé por teléfono al hotel en 3 ocasiones al ver que nadie nos abría, sin que nadie contestase, ya que pensamos que el timbre podía estar averiado. Finalmente el señor tuvo a bien abrirnos la puerta y pudimos meter el coche. Hay que decir que el parking del hotel es muy estrecho y tiene las columnas muy juntas. Si vas con un coche grande o no eres muy hábil, es mejor buscar una alternativa. A las 15 volvimos a hacer el checkin, y ya había otras personas que nos atendieron muy amablemente. Le hicimos saber nuestro malestar con la experiencia anterior, sólo por dejar constancia. Por lo demás tengo que decir que el hotel es excelente. Todo el mobiliario nuevo y muy bien cuidado. Muy limpio todo, y las habitaciones muy acogedoras y bien equipadas. La nuestra en concreto tenía una terraza que daba a la montaña. Además tenía una nevera, cosa poco usual en hoteles de 3 estrellas.

We were nicely surprised by the quality of the hotel. It is very clean, the room was spacious (we were 4, 2 adults and 2 children) everyone had a decent bed to sleep. The location is great, there are a few public parkings in the surroundings to leave your car and the train station but you are also at the beginning of what you would call the city center. There are restaurants close by. The breakfast at the hotel is worth, is not extend but very correct, you wouldn’t get the same outside for what you pay and the personnel is nice and friendly. They have this curious undergrounds to visit once a day which can be nice as a start of the touristic day. They communicate via WhatsApp with you before arriving and it proved to be useful, we could ask things that facilitated our arrival.

Stayed at this hotel 5th - 7th of Nov 22, greeted at reception by a very helpful gentleman and given my room and helpful instruction regarding on street parking, room good except that there is a shutter over the window which was down both day and night so no natural sunlight, bathroom good but shower cramped for space, to in room but all stations in Spanish and no tea or coffee making facilities in room, food in hotel good, no cereals at breakfast, had a meal in the bar on second night, bar person spoke very little English and the gentleman at reception was very good and helpful here also no desert menu at bar, must say found this stay good and would stay agin

Elegant and peaceful hotel, well positioned for visit into Teruel (a few minutes drive to the train station car park - free use - which in turn is a few minutes walk from the historic centre). Secure parking. Lovely breakfast. Helpful staff. Comfortable bed and room.

Basic, dated room but fine for a night. For the money (€111), we found it very expensive for what it was and compared to other Sercotels we’ve stayed at. Our room (1005) was smallish and looked out on to a pleasant street off the main square. It was noisy though, with a lot of noise coming from the corridor, which is a main thoroughfare to other bedrooms from reception, and from the breakfast room around the corner. Breakfast was okay but again, not worth paying the extra for. Better to get something from one of the many bars a few steps away. The receptionists were friendly and helpful.