Premier Inn Cirencester

Bed was really comfy BUT the room was very stuffy and the air conditioner wouldn't go down in temperature and the fan didn'twork either. Shower was barely warm enough and only 2 tea bags. No fridge. Only 2 pillows. No flannels. Not informed at time of booking by phone that there was currently no restaurant for breakfast or dinner. Definitely too expensive for what was provided. We should not have had to pay full price.

Stayed here in a downstairs room behind reception for a couple of days. Despite the closeness of the main roads we couldn’t here any traffic noise from our room and had a good nights sleep. The hotel itself is a pretty standard PI. It could do with a bit of TLC and why we were there building work going on so the onsite restaurant wasn’t open. We had been told this at time of booking. The car park is free which made a change

I stayed on 2-3rd may in room 10. room had looked like it was bearly cleaned found a half eaten crossont as well as a straw wrapper and some large crumbs on the floor and under the beds kettle was full of water and not descaled which for someone who works in housekeeping this is really disappointing to see that rooms are not at the standard that they should be at.

A nicely situated inn, on the outskirts of Cirencester. Super friendly and accommodating staff. A few gripes. When we stayed, there was no breakfast service due to refurbishment. The complimentary breakfast items left out where limited, so some days there was nothing left. Next a guest decided to go through an alarm-rigged fire exit an 1:30 am, in the morning. The noise was deafening and very unpleasant. To be fair, the staff handled it very professionally but it spoilt our stay.

All staff were very friendly and helpful. When I first arrived and also most times I last reception there was never anyone on it. Had to ring a buzzer to get someone and sometimes could be waiting a few minutes. The first room I got given was full of mould all in the bathroom( wasn’t just a small amount there was loads) and all the windows in the room covered in mould as well. The light didn’t work and the room smelt horrible. I went and asked to move which they didn’t have a problem with and the new room I was given was much better. I would come back again as it was perfect for getting into the town and there was macdonalds and Tesco right outside the hotel.

After a long and exhausting journey to Cirencester, my son and I were unsure if our requests and concerns had been acknowledged, since e-mail messages had not been returned. It was our pleasure to be welcomed by Liam, an outstanding representative for Premier Inn. He attentively listened to our concerns and went beyond the call of duty to accommodate our needs and set us up for a comfortable stay. What a great beginning! In fact, all the staff we met were helpful and courteous. The beds were comfortable and the location near McDonalds and the two supermarkets was ideal. We had a great stay and will be back!