Premier Inn Cirencester

Stopped for 1night booked in at5pm fire alarm went off and everyone came outside 1hour later we was let back in no apology or explanation I went down for evening meal to there new in house restaurant small and bland ordered fish and chips served with peas or mushy peas and tartar sauce Was never asked which peas I wanted it came out 40 mins later with garden peas and no tartar sauce I was asked if I wanted any sauces I replied tartar sauce told they had ran out of it Not great as they also serve fish goujons as a starter with comes with tartar sauce The fish was hot at one side and cold at the other end no idea how they managed that left cold end and complained they said sorry took it away but never came back to me Its a 0for customer service Breakfast was good but this is all self service so no need for customer service

Great hotel, conveniently located for Cotes and surrounding area. I stayed in Premier plus room. The bed was super comfy and the room was very spacious! Large tv, coffee and tea, iron and ironing board were very much appreciated. Good clean bathroom with pleasantly scented body wash. Love soft pillow and crisp white bed linen. Good free parking and quick and convenient check in. friendly staff. The only problem was that restaurant was closed so complementary breakfast in the reception was very poor (choc pastry and apples).

The room was clean and comfortable. There was lots of parking and it was very easy to access local highways. It was a short walk from an Aldi for groceries. While we were there, the restaurant was under construction so we walked into Cirencester for dinner. The walk was interesting enough that we never minded it.