Lake Shikotsu Tsuruga Resort Spa Mizu No Uta
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Lake Shikotsu Tsuruga Resort Spa Mizu No Uta
2025 Asia 100 - Hot Spring Hotels
Shikotsukoonsen, Chitose City, Hokkaido, 066-0281, Japan
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Amenities
Public parkingFree
Hot springsFree
Hiking
Sauna
Spa
Massage room
Executive lounge
Gym
All amenities
Property Description
When you a stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA in Chitose, you'll be on a lake, within a 5-minute walk of Shikotsu Visitor Center and Shikotsuko Onsen. This 4.5-star resort is 1.3 mi (2.1 km) from Lake Shikotsu and 3.6 mi (5.7 km) from Shikotsu-Toya National Park.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, a fitness center, and bicycles to rent. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at AMAM Buffet Restaurant, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. The hotel offers free shuttle services to and from New Chitose Airport and Chitose City Train Station on a reservation basis according to a schedule. Reservations are required for the shuttle service. For more details, please contact the hotel in advance.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
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9.3/10
Comfortable and relaxing stay, staff are very friendly, food was delicious
All 188 reviews
Surroundings
Airport: New Chitose Airport
(30.5 km)
Airport: Sapporo Okadama Airport
(68.9 km)
Train: JR Chitose Station
(25.1 km)
Train: Tomakomai Station
(25.5 km)
Landmarks: Lake Shikotsuko Visitor Center
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)
2 Single bed and 2 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

Run Of House
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability

6
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability

Pet Friendly Room
2 Single bed
32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability

2
Japanese & Western Style Room With Private Open-Air Onsen Bath
2 Futon bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability

4
Japanese & Western Style Room With Private Onsen Bath
2 Single bed and 2 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability

5
Junior Suite With Private Open Air Bath (NOT ONSEN)
2 Single bed and 2 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability

2
Standard Japanese & Western Style Room
2 Single bed and 2 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability

5
Premier Suite With Private Open Air Onsen Bath
2 Single bed and 3 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

8
Japanese & Western Style Room (Town View)
2 Single bed and 2 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
188 reviews
- Cleanliness9.5
- Amenities9.2
- Location9.6
- Service9.0
Average for similar properties in Chitose

Review summary
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Room Quality: Rooms are spacious, clean, and well-equipped. Many guests enjoyed private outdoor hot spring baths in their rooms, massage chairs, and serene views of the lake or snow. The accommodations are suitable for families and couples alike.(based on 57 reviews)

rosie_qiqi
February 8, 2025
Room is spacious with a private garden & outdoors onsen.
Welcome puddings were very yummy and yet the buffet in there was very insipid. Frankly speaking, the only two good foods there are sashimi and rice, what a shame.
Others: Very close to the lake, 1-2 minutes walk; a large and cozy lobby with good jazz music from an antique JBL sound system; live music performance every night; lots of books; fireplace and roasted marshmallows; lovely shop on the 3rd floor (prized reasonably). All is well except the buffet. Did not try the Japanese one (needs to book and pay a lot) hence a bit regretted.

Anonymous User
March 23, 2025
Comfortable and relaxing stay, staff are very friendly, food was delicious

Yi Shiean
October 9, 2024
From the moment we arrived at Mizu no Uta, Tsuruga Resort at Lake Shikotsu, we were enveloped in an atmosphere of tranquil luxury. Valet parking greeted us, and we were swiftly escorted to a path lined with zen music, setting the tone for a stay where every detail exudes serenity.
Upon entering the reception, a majestic wooden carving of an owl, a powerful symbol of protection in Ainu culture, watched over us. In a delightful and intimate touch, we were asked to remove our shoes – a gesture that immediately made the resort feel like a sanctuary. Walking barefoot on soft wooden floors in such a refined environment felt like the ultimate indulgence.
Live harp music floated through the air as we were led past a live fireplace, its warm flames inviting guests to roast marshmallows, adding a whimsical, yet homely feel to the elegant surroundings. The staff, attentive yet discreet, escorted us to our room via separate lifts, ensuring our luggage was seamlessly handled.
Entering the room, we were struck by its sheer spaciousness. A half-sized fridge, thoughtfully included, perfectly stored all our chilled treats from the road trip. But the true star was the view: an uninterrupted panorama of lush greenery, stretching out to meet the serene waters of Lake Shikotsu. The combination of the stunning scenery and the luxurious in-room robe made us feel like chaebols, lounging in opulence and shielded from the cool lakeside breeze.
As for the dining, the buffet at Mizu no Uta is nothing short of spectacular. Where many buffets struggle to balance quantity and quality, this resort excels at both. Highlights included a live dessert station and a live pizza-making corner, where thin-crust pizzas, surprisingly better than those from Furano’s famed Cheese Factory, were expertly prepared. The spread also featured an incredible assortment of sashimi – the freshest I encountered during my 1.5-week trip across various hotels. The salmon and mackerel, both raw and uniquely marinated in glass jars, were exceptional.
The hot dishes maintained the same elevated standard. A simple tomato-based clam spaghetti was transformed by the quality of ingredients, while even the sautéed kailan was enhanced with the addition of Parma ham. Local produce, such as the fresh broccoli used in the cream-based dishes, lent an unmistakable brightness to each bite. The combination of Japanese and Western cuisine was balanced beautifully, with every plate delivering a sense of thoughtful craftsmanship.
Of course, no stay at a lakeside resort would be complete without a visit to the onsen bath. While slightly smaller than the one at Lake Akan, the onsen here is far superior in cleanliness and upkeep. Conveniently, the bath is stocked with towels, so there’s no need to carry your own from the room. The experience is further enhanced by a sauna illuminated with soothing blue light, adding a layer of tranquility to the ritual. The open-air onsen is another highlight.
For those who appreciate the purity of nature, the bath even features drinkable Lake Shikotsu water, renowned as one of Japan’s top 100 spring waters. This thoughtful touch, coupled with the stunning views, creates an immersive experience that is equal parts restorative and luxurious.

Anonymous User
March 28, 2025
Very nice service and the stay was very comfortable.
The onsen was very enjoyable too!
Buffet for both breakfast and dinner was very delicious!

raywongwm
April 8, 2025
Very good hot spring facilities and good choices of food especially the salmon! A very quiet and relaxed hot spring hotels! Great services offered during our three nights stay!

Guest User
May 23, 2025
The outdoor hot spring was amazing. There’s also a massage chair in the room

Guest User
January 25, 2025
The check-in process is self serviced. Not used to it. Gym facility is lacking. The reception demanded USD30 for 30min late check out at 11:30am!

Guest User
December 4, 2024
Very nice, highly recommend. Would definitely come back again.
Services & Amenities
Most popular business facilities
Public parking
Free
Hot springs
Free
Hiking
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Airport shuttle pick-up
Free
Bar
Restaurant
Cafe
Taxi booking service
Airport shuttle drop-off
Free
Station pick-up service
Free
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room

Hot springs

Spa

Gym

Bar

Restaurant
Restaurant
Buffet Restaurant AMAM
Style: Buffet
Cuisine: Japanese
Open for: Breakfast, Dinner
Dining options: Property guests only
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Station drop-off service
Free
Shuttle service
Free
Airport shuttle pick-up
Free
Airport shuttle drop-off
Free
Station pick-up service
Free
Taxi booking service
Business services
Postal service
Fax/copying service
Additional charge
Coworking spaces
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Bellhop
Luggage storage
Free
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Japanese
Food & drink
Cafe
Bar
Lobby bar
Public areas
Gift shop
Non-smoking floor
Executive lounge
No smoking in public areas
Garden
Smoking area
Elevator
Health & wellness
Spa
Additional charge
Gym
Massage room
Sauna
Public baths
Body care
Hot springs
Free
Hiking
Yoga session
Foot bath
Activities
Eco tours
Cleaning services
Laundry room
Laundry service (on-site)
Additional charge
Accessibility
Stair-free main entrance
Safety & security
Smoke detector
Fire alarm
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:00
Check-out: Before 10:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Certification Details
License/Qualification No. 石千生第60号
Property Description
- Opened: 2007
- Renovated: 2023
- Number of Rooms: 49
Phone:+81-123-252211
Email:shikotsuko@tsuruga.com
When you a stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA in Chitose, you'll be on a lake, within a 5-minute walk of Shikotsu Visitor Center and Shikotsuko Onsen. This 4.5-star resort is 1.3 mi (2.1 km) from Lake Shikotsu and 3.6 mi (5.7 km) from Shikotsu-Toya National Park.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, a fitness center, and bicycles to rent. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at AMAM Buffet Restaurant, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. The hotel offers free shuttle services to and from New Chitose Airport and Chitose City Train Station on a reservation basis according to a schedule. Reservations are required for the shuttle service. For more details, please contact the hotel in advance.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What’s the cancellation policy at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
The cancellation policy at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta depends on your room type and booking terms.What’s the cancellation policy at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
What are the check-in and check-out times at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
Check-in at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta starts from 15:00-19:00, and the standard check-out time is by 10:00.What are the check-in and check-out times at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
What amenities, facilities, and services are offered at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
Popular amenities and services at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta include Shuttle service.What amenities, facilities, and services are offered at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
Are pets allowed at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
No, pets are not allowed at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta.Are pets allowed at Lake Shikotsu Tsuruga Resort Spa Mizu No Uta?
Does Lake Shikotsu Tsuruga Resort Spa Mizu No Uta have a restaurant on-site?
Yes, Lake Shikotsu Tsuruga Resort Spa Mizu No Uta features an on-site restaurant serving Japanese cuisine.Does Lake Shikotsu Tsuruga Resort Spa Mizu No Uta have a restaurant on-site?
How do I get to Lake Shikotsu Tsuruga Resort Spa Mizu No Uta from the nearest airport?
The nearest airport is New Chitose Airport, located about about 39 mins from hotel by car (30.5 km) away.How do I get to Lake Shikotsu Tsuruga Resort Spa Mizu No Uta from the nearest airport?
Does Lake Shikotsu Tsuruga Resort Spa Mizu No Uta offer airport transfer services?
Yes, Lake Shikotsu Tsuruga Resort Spa Mizu No Uta offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Lake Shikotsu Tsuruga Resort Spa Mizu No Uta offer airport transfer services?
About This Property
Nearest Airport | New Chitose Airport |
---|---|
Distance to Airport | 30.46KM |
Nearest Train Station | JR Chitose Station |
Distance to Train Station | 25.11KM |
Average Price From | SAR2781 |
Hotel Star Rating | 5 |