Hyatt Place Chicago/Downtown - the Loop
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Hyatt Place Chicago/Downtown - the Loop

28 N Franklin St, Chicago, Illinois, 60606, United States
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hotel overview picture
Highlights
Varied breakfast
Pets welcome
Lots to do
Ideal location
Amenities
Indoor swimming pool
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
All amenities
Property Description
Easy access to the Windy City’s favorite activities and attractions. At 18 stories tall, this Silver LEED-certified hotel in downtown Chicago comprises 206 guest rooms and features a heated indoor pool, 24-hour fitness center, full-service bar, and free WiFi everywhere.
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8.4/10
Very Good
Irvin was exceptional and made my family feel great at the hotel
All 109 reviews
Surroundings
Metro: Washington/Wells
(250m)
Metro: Quincy
(570m)
Airport: Midway International Airport
(17.5 km)
Airport: O'Hare International Airport
(27.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Two Queen Room

1 Sofa bed and 2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
5

Corner View King Room With Sofabed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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5

Queen Room With Sofabed And Tub-Accessible

1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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4

King Room

1 Sofa bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
6

Guest Room With Queen Bed, Shower, Sofa Bed-Accessible

1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Room Details
Check Availability
6

Accessible Specialty King Room with Sofabed and Roll-In Shower

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
Check Availability
4

Accessible King Room with Sofabed and Tub

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4

King Room with View

1 Sofa bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
6

Specialty King Room

1 Sofa bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
Check Availability
4

Two Queen Room with View

1 Sofa bed and 2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
5

King Room With Shower-Accessible

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
109 reviews
  • Cleanliness8.2
  • Amenities8.4
  • Location8.4
  • Service8.5
Average for similar properties in Chicago
Most Mentioned
Review summary
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Service Quality: Staff are consistently praised for their responsiveness, friendliness, and helpfulness. Guests appreciated the quick resolution of issues, such as parking arrangements during peak times and assistance with local navigation.(based on 2 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 28, 2023
Irvin was exceptional and made my family feel great at the hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 22, 2024
everything was pleasant
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2024
Eu gostei muito do hotel , só o serviço de quarto que não passava todo dia , eu tinha que ir na recepção e pedir para limpar, e trocar as toalhas muito bem localizado, perto do metrô estação de bicicleta perto , deu pra fazer tudo a pé , não aluguei carro , o café da manhã foi maravilhoso farto eu gostei bastante e voltaria
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G‍r‍a‍c‍e‍-‍C
January 26, 2024
酒店處於市中心,交通方便,離湖邊很近,走路可以逛梅西等大購物廣場。還有芝加哥豆等千喜公園可以逛。
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R‍e‍n‍s‍h‍e‍n‍g‍l‍v‍x‍i‍n‍g‍k‍i‍t‍t‍y
May 19, 2024
位置優越,市中心河邊,離各景點都近,性價比高,裝修也比較新,服務響應很快。唯一的缺點就是浴室設計有點問題,淋浴房衹有浴簾,沒有防水格擋,一洗澡整個浴室全是水,水漫金山的感覺。除此之外都很滿意。
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b‍o‍b‍o‍b‍y‍b‍y
April 13, 2023
美國酒店都差不多,但我去的這段期間實在太貴,不知道為啥,衹好找了家相對性價比高的酒店,離公司近
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 11, 2023
No hicieron servicio a la habitación
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2025
飯店位置在芝加哥市中心地理位置很好,設施算齊全,有洗衣房、健身房、泳池,唯一不足的是沒有提供瓶裝水。
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Services & Amenities

Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$50.00 (approx. PHP 2,930.81) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-09:00 Open [Sat - Sun] 07:00-10:00 Open
AgeFee
Adult
Buffet:US$11.00 (approx. PHP 644.78) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,861.62) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: US$100.00 (approx. PHP 5,861.62) per room per stay

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 2015
  • Renovated: 2016
  • Number of Rooms: 197
Phone:+1-312-9550950
Email:CHIZP-GM.DYNAMIC@HYATT.COM
Easy access to the Windy City’s favorite activities and attractions. At 18 stories tall, this Silver LEED-certified hotel in downtown Chicago comprises 206 guest rooms and features a heated indoor pool, 24-hour fitness center, full-service bar, and free WiFi everywhere.

Frequently Asked Questions

What’s the cancellation policy at Hyatt Place Chicago/Downtown - the Loop?

The cancellation policy at Hyatt Place Chicago/Downtown - the Loop depends on your room type and booking terms.

What are the check-in and check-out times at Hyatt Place Chicago/Downtown - the Loop?

Check-in at Hyatt Place Chicago/Downtown - the Loop starts from 15:00, and the standard check-out time is by 12:00.

Are pets allowed at Hyatt Place Chicago/Downtown - the Loop?

Yes, pets are allowed at Hyatt Place Chicago/Downtown - the Loop, but it’s recommended to contact the property directly to confirm.

How do I get to Hyatt Place Chicago/Downtown - the Loop from the nearest airport?

The nearest airport is Midway International Airport, located about about 22 mins from hotel by car (17.5 km) away.

About This Property

Nearest AirportMidway International Airport
Distance to Airport18.02KM
Nearest Train StationOgilvie Transportation Center
Distance to Train Station0.35KM
Nearest Subway StationWashington/Wells
Distance to Subway Station0.25KM
Average Price FromPHP13234
Hotel Star Rating3