Holiday Inn & Suites Chicago-Downtown Reviews

My stay at Holiday Inn was satifiied overall. The room was clean and comfortable. Staff were friendly, and the location was convenient to Chicago Downtown.

I liked this hotel. The price is very affordable and it is in quite good condition. Especially, the front desk staff was very kind and nice. I would come here again!

good service and good hotel

Staying at this hotel was delightful. The staff who helped the check in process was very friendly and sympathetic. Gym was small but adequate. The hotel offers luggage storage service which was very helpful. Thanks for having us.

Good vibe

The taxi driver I met at the front desk was always an old black man, a black car, and he didn't want to give change after I gave him the money. It cost 50 US dollars for 23 kilometers, and he asked for 80 US dollars. I arranged a 30 US dollar tip for myself. It's ridiculous. The hotel service experience is very poor

There is a separate parking fee. The hotel's parking lot nearby is $65, and the other company's parking lot below is $30. I paid $30 to park in the parking lot below, but my car was damaged. This hotel recommended it to me and wrote me a parking ticket, but they said it wasn't their parking lot and told me to take care of it myself. When I asked for help, they just said they knew and I don't know if they would recognize me...

Service: Satisfied that the clerk is very good

The hotel front desk staff is very nice

Very good, the key is hygiene.