Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.7
Service8.8
Cleanliness9.0
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All reviews(167)
Positive reviews(164)
Reviews with photos/video(27)
Close to airport(28)
Convenient location(28)
Easy to get around(27)
Offers pick-up/drop-offs(17)
Delicious breakfast(13)
Convenient parking(9)
Perfect for business trips(5)
Tasty restaurant(5)
Negative reviews(2)
BEISI
Two Queen Room
Stayed in Apr 2025
Business traveler
2 review
8.5/10
Very Good
Posted on May 28, 2025
Very good restaurant and bar downstairs. Close to subway station and very well connected to the city center. But a little bit expensive.
喝咖啡的Han
Queen Room
Stayed in Feb 2025
Business traveler
22 review
8.0/10
Very Good
Posted on Mar 27, 2025
The hotel is obviously more aged and rundown compared to the rest of the holiday inn that I have stayed. However it is at least reasonably clean and comfortable to stay in if you are in the chicago area and are looking for a cheaper accommodation. There is a metro station within 10 min walk that can take you to downtown chicago in half an hour time
Fang Chih Lim
Mobility Accessible King Room with Tub
Stayed in Apr 2025
Business traveler
4 review
8.0/10
Very Good
Posted on May 18, 2025
Comfortable and clean
Guest User
Mobility Accessible King Room with Roll-in Shower
Stayed in Jul 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Aug 21, 2024
Friendly staff and helpful. Julio specifically was very helpful upon my arrival. Close to Ohare off the Cumberland Blue Line
Guest User
Two Queen Room
Stayed in Jul 2024
Family
2 review
10/10
Outstanding
Posted on Oct 9, 2024
We recently stayed at the Holiday Inn O'Hare Area and had a fantastic experience! From check-in to check-out, everything went smoothly. The front desk staff were friendly, professional, and went out of their way to ensure my stay was comfortable.The room was clean, modern, and well-equipped with everything I needed. The bed was incredibly comfortable, and I appreciated the quiet atmosphere—perfect for getting a good night's rest before my flight.
The hotel also has a well-maintained fitness center, which was an added bonus.Overall, the value for money at this Holiday Inn is excellent. I would highly recommend it to anyone looking for a convenient, clean, and comfortable stay near O'Hare Airport. I will definitely stay here again
Guest User
Two Queen Room
Stayed in May 2024
Traveling with friends
6 review
8.5/10
Very Good
Posted on Jun 27, 2024
A cozy hotel within walking distance to Cumberland CTA Station. Clean and pretty well equipped rooms. Would definitely come again if I travel to Chicago in the future.
Guest User
Leisure King Room
Stayed in Jul 2024
Solo traveler
18 review
9.5/10
Amazing
Posted on Sep 17, 2024
If you’re interested in easy access to the airport or public transportation into the city, it’s a good choice. On-site bar and restaurant as well.
Guest User
Two Queen Room
Stayed in May 2024
Family
5 review
6.5/10
Posted on Jun 27, 2024
The hotel r closed to the airport. The floor From the entrance to the room r dirty. Trash r not clean from time to time.
Guest User
Two Queen Room
Stayed in Mar 2024
Family
6 review
5.5/10
Posted on Apr 14, 2024
This hotel needs serious updates. The room's door do not block any sounds. There are big gaps between door and the frame and you can hear everything that is happening in the hallway, door slamming, other people talking (really loud guests after midnight and early in the morning). The bathroom looked really outdated with ripped shower curtain and shower head falling apart + hair in the sink when we arrived. The smell of ********* in the hallway. The only good thing was the location. Other than that a really bad experience. Won't be staying there again.
Guest User
Leisure King Room
Stayed in Feb 2024
Couple
3 review
6.0/10
Posted on Mar 20, 2024
We stayed here on a 2 day vacation after getting married (not the honeymoon). We were on the 7th floor so we thought it would be rather quiet, or, at least, not too much ambient noise from outside. We were wrong. We heard cars, sirens and utility trucks like they were right outside our window. We heard the elevator ding every time someone called for one. The walls (exterior and interior) must be very thin compared to every other hotel we've been to.
We ordered Chinese from a nearby restaurant and it was very good, but we had way more than we could finish. Opened up the fridge and it was turned off! We turned it on high and it never got very cold. We probably should have called the front desk, but instead we told them on the way out.
The ice machine was broken on our floor and the vending machine would not take credit cards. The rooms are dated. The bathroom lights are very bright and only one switch for all of them. When going to the bathroom in the middle of the night you are blinded. This is ridiculous. There should be a way of illuminating in at least 2 stages or at least don't install concert lighting.
The staff were not friendly nor inviting. The pillows and sheets were nice, but the bet was very uncomfortable.
All in all I would never stay here again and wish I had seen a review like this when I researched area hotels.
DiongZY
Leisure King Room
Stayed in Aug 2023
Couple
61 review
10/10
Outstanding
Posted on Sep 15, 2023
Very spacious room and bed is super comfy! The lady that checked me in was very friendly.
Guest User
Queen Room
Stayed in Feb 2024
Business traveler
6.0/10
Posted on Mar 31, 2024
Not good enough because of the room condition,facilities,environment around the hotel
Filip Urosevic
Leisure King Room
Stayed in Apr 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 18, 2024
Everything was amazing as always, will be back for sure...
thank you
YUK LUN
Leisure King Room
Stayed in Nov 2023
Business traveler
55 review
9.0/10
Great
Posted on Dec 7, 2023
Trying to call the hotel the previous night to confirm where the bus is but the phone keep having no answer. Other than that it's all good.
Guest User
Two Queen Room
Stayed in Sep 2023
Solo traveler
16 review
10/10
Outstanding
Posted on Oct 29, 2023
Very nice room, very convenient location near blue line station to save money. Much cheaper than in the city