Eurana Boutique Hotel

Eurana Boutique Hotel Reviews

Eurana Boutique Hotel

7/1Soi. 7, Moon Muang Rd., Sri Phoum, Muang, Si Phum, Chiang Mai Province, 50200, ThailandSee Hotel Details
Eurana Boutique Hotel
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Guest Reviews

8.2/10
Very Good
141 review
Verified reviews
Location8.9
Amenities7.5
Service8.2
Cleanliness8.1
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All reviews(141)
Positive reviews(128)
Reviews with photos/video(66)
Great location(39)
Great swimming pool(12)
Convenient location(12)
Shower difficult to use(10)
Great value for money(8)
Classy environment(7)
Perfect for business trips(6)
Tasty food(6)
Negative reviews(13)
Smoking Gun
Deluxe Twin Room
Stayed in Jun 2025
Couple
34 review
9.0/10
Great
Posted on Jul 21, 2025
Hotel is located in Old City and is very convenient to walk area area of interest around places of interest. Reception were very hospitable and will assist at anytime your request for assistance. The room may looks old, but the the environment is clean, well maintained. Happened to stay when Chiang Mai Sunday Night Market was open. A lot of local food to taste and souvenirs to buy.
Response from Property: Dear guest, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey.Best Regards,Management TeamEurana Boutique Hotel
Joe0412
Deluxe Twin Room
Stayed in Dec 2024
Solo traveler
52 review
7.0/10
Posted on Feb 9, 2025
Awful check-in service. So rude and impolite. The worst I've experienced in Thailand. However, the breakfast and housekeeping staff are amazing. The room was reasonably comfortable with decent air conditioning and a view of the pool. Wifi is unusable. Minimal amenities in the room. I had to request my staff to be unlocked (why wasn't it ready?) The pool is nice, but the sunbeds are always full. Has an ok gym. Breakfast was the same every morning with no variation and of basic quality. The location is good. Quiet side street but not far from the main walking sites. I wouldn't stay here again
6/7
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your stay. At our hotel, it is our goal to provide a comfortable and convenient experience for every guest, If there is ever an issue with your stay, please do not hesitate to let us know so that we can help make it right. We appreciate your loyalty and look forward to welcoming you back again soon!Best Regards,Management teamEurana Boutique Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
1 review
7.0/10
Posted on Jan 27, 2025
The hotel is in a prime location, right by the Sunday Night Market and on a major street, making transportation pickups very convenient. The exterior features a spacious parking lot, which was great for our airport transfer. The property also offers valuable amenities such as a pool and coin-operated laundry. The staff were kind and accommodating, adding a positive touch to our stay. However, the rooms were disappointing compared to the photos shown online. The images featured remodeled rooms, but the rooms—particularly those with purple accents—were older and less appealing. Our room had a dirty bathtub with a moldy shower curtain liner and equally gross shower ventilation fan, outdated or broken furniture, and a TV that stopped working on our last night. Additionally, the Wi-Fi was weak during the day, making it challenging to stay connected. The breakfast was also overly oily, prompting us to choose other dining options after the first morning. While the location and staff made our stay convenient and pleasant in some respects, the outdated and poorly maintained rooms make me question how this is listed as a four-star hotel. I can’t recommend this hotel based solely on its location, and I suggest that management focus on updating the rooms and improving cleanliness and the quality of breakfast.
Response from Property: Dear guest,Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. About your advice, we will take it into our consideration and improve. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Management Team Eurana Boutique Hotel
Kevin
Superior Double Or Twin Room
Stayed in Dec 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 23, 2025
Eurana is a decent choice in the old city. Rooms are comfy, service is good, the common sitting area and pool are nice as well and breakfast too.
Response from Property: Dear guest,Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey.Best Regards,Management TeamEurana Boutique Hotel
Guest User
Superior Double Or Twin Room
Stayed in Apr 2025
Couple
7 review
7.0/10
Posted on Jun 4, 2025
We originally booked a standard room - we then upgraded to a premier room. The hotel is sort of split in two - the older rooms, gym and pool and the new building which houses the premier rooms. The new building is spotless, premier rooms are huge, sealed (so no insects in!) and air conditioned. Would recommend anybody booking to pay the extra for the premier rooms. Facilities are mixed - breakfast was fine if a bit basic, the pool was functional and the gym wasn't really worth looking at - there's no treadmill or cardio equipment, just an old multi-gym and a barbell. Location faultless and was a great spot to be in generally, close to everything we wanted to see in Chiang Mai.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention and we are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. About your advice, we will take it into our consideration and improve. At our hotel, it is our goal to provide a comfortable and convenient experience for every guest, If there is ever an issue with your stay, please do not hesitate to let us know so that we can help make it right. We appreciate your loyalty and look forward to welcoming you back again soon!Best Regards,Management teamEurana Boutique Hotel
Joseph_chen
Deluxe Twin Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 24, 2024
The service is very good and the location is so suitable for visit anywhere.
Guest User
Premier Double Or Twin Room
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on May 18, 2025
great place, friendly staff, perfect location in chiang mai old town, second time I stayed here and will come to stay again
Response from Property: Dear guest, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey.Best Regards,Management TeamEurana Boutique Hotel
Guest User
Premier Double Or Twin Room
Stayed in Dec 2024
Traveling with friends
9 review
9.5/10
Amazing
Posted on Jan 30, 2025
设施:ok 卫生:ok 服务:ok
Response from Property: Dear guest,Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey.Best Regards,Management TeamEurana Boutique Hotel
Patti Vaillant
Superior Double Or Twin Room
Stayed in Dec 2024
Couple
1 review
7.5/10
Posted on Feb 2, 2025
Superior Room Was smaller than regular room. Close to front counter so it was noisy. Cobwebs in room and touch points like light switches not washed and mold on shower curtain and in shower was a big turnoff. The fact they had to check the room To make sure we left it in good condition was a joke. Didn’t receive towels in the room until 4:30 And they made us sit in the lobby and wait to check in because we were 2 minutes early!! lol
Response from Property: Dear guest,Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. About your advice, we will take it into our consideration and improve. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey.Best Regards,Management TeamEurana Boutique Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
5 review
2.5/10
Posted on Jan 15, 2025
very noisy hotel, you can hear your neighbors left, right and upstairs clearly, the pipes are noisy, worst sleep i had in hotel for a while. Very old and poorly maintained, not that clean. Surrounding area is very very touristy, hard to find any real local food. Free included breakfast is quite bad too.
Response from Property: Dear guest,Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. About your advice, we will take it into our consideration and improve. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Management Team Eurana Boutique Hotel
Anonymous User
Premier Double Or Twin Room
Stayed in Nov 2024
Couple
1 review
6.5/10
Posted on Jan 2, 2025
The hotel operates on a first-come, first-served (FCFS) basis, so even if you write a request through Trip.com, the staff will completely disregard what you’ve written. That said, I understand because the room I booked didn’t allow me to select specific options from the start. However, I’m not sure if I was expecting too much attention to detail. Additionally, some front desk staff are not as polite as those at other hotels I’ve stayed at. If you have specific needs regarding the type of bed, I would recommend carefully considering this before booking.
ChenYB
Premier Double Or Twin Room
Stayed in Oct 2024
Traveling with friends
12 review
9.5/10
Amazing
Posted on Nov 30, 2024
Perfect location on the east end of the Old City. Rooms are new, clean. Friendly staff. Most pleasant. Best value.
Anonymous User
Deluxe Twin Room
Stayed in Sep 2024
Family
3 review
9.5/10
Amazing
Posted on Oct 10, 2024
On the first day stay the water supply was very small and there was no hot water. Due to flooding in some areas the water was a little dirty. On the second day, it was restored. The toilet door lock could not be locked. The bed was not very comfortable but the air conditioner was very cold and the sound insulation of the room was not good enough. The elevator is very small and can only accommodate 2 people with luggage. The breakfast is not bad and It doesn't feel like a 4-star hotel but the service is very good. There are many massage parlors, markets and restaurants nearby which are very convenient.
Ji Yong is mine
Premier Triple Room
Stayed in Jul 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 3, 2024
clean , big and bright room . very near to Thaphae gate . Delicious breakfast . ⭐️⭐️⭐️⭐️👑
Response from Property: Dear Vaule Guest, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Managetment Team Eurana Boutique Hotel
Andrew Abdulla
Junior Suite
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 25, 2025
Great Location, great staff. nice pool. Room was great!
Response from Property: Dear guest,Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey.Best Regards,Management TeamEurana Boutique Hotel