10/18 Chiang Mai - Lampang Road, Tambon Changphuang, Amphoe Muang, Chang Phueak, Chiang Mai Province, 50300, ThailandSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
316 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.7
Service9.1
Cleanliness9.1
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All reviews(316)
Positive reviews(304)
Reviews with photos/video(107)
Near shopping area(46)
Delicious breakfast(43)
Convenient for shopping(36)
Too noisy(25)
Large rooms(19)
Comfortable bed(12)
Perfect for business trips(11)
Loved the view(10)
Negative reviews(12)
Anonymous User
Deluxe Room
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jul 24, 2025
This hotel is very good. Location is in CBD of Chiang mai just a walk distance from Nimman and Maya. Room is big and clean. Staff is very nice and helpful. Toothbrush and toothpaste are on request.
Response from Property: Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
Thinkblue8
Pet-Friendly One Bedroom Suite
Stayed in Jun 2025
Solo traveler
33 review
10/10
Outstanding
Posted on Jul 25, 2025
A very nice and well kept hotel that’s a short car ride away from airport and within walking distance from Maya Mall for your needs. It’s good to be away from the busy crowded old city but yet so near from it with an easy ride. Service from the workers were really nice and many local food shops are near the hotel during the day. Highly recommended for this hotel.
Response from Property: Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had very much enjoyed your stay with us.Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future,With warm regards, Chayanisa Ruankaew (Ms.) General Manager
Guest User
Studio Suite Triple
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 2, 2025
Very nice and good hotel
Location and all staff very perfect 10/10 💕
Half a DINK
Deluxe Room
Stayed in May 2025
Couple
12 review
9.0/10
Great
Posted on Jun 12, 2025
This hotel is interesting as it is mostly an open air concept along the corridors. On our first night we were checked into a room that had a bar across the road that played music from 10-1am that even earplugs couldn't muffle out. We requested for a change of room on the other side of the hotel the next morning which they immediately acceded to. They even brought our luggage up for us to the new room while we were out. If you're a light sleeper you might want to take note of this. The beds were also quite soft and sunken in the middle which wasn't great for our backs.
Overall, Service is excellent. Breakfast buffet had rotating dishes everyday. Well worth the price. A walking distance to maya mall which has great food options in the food court. Oh and 4k cafe a la carte pizza was alright, but definitely skip the tiramisu. It was frozen and simply not good.
6/7
Response from Property: Dear value Guest, Thank you very much for taking the time to share your experience following your recent stay at Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you enjoyed your time with us.We have shared your kind feedback with our team, and it serves as valuable encouragement and insight as we continue to improve our services.Regarding your comment about the bed, please feel free to let us know your preferences for any future visits, and we will do our utmost to accommodate them. We sincerely apologize for any inconvenience caused during your stay.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the near future.Best regards, Chayanisa R. General Manager
Guest User
Deluxe Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 15, 2025
Great location,Spacious room.
Nice breakfast with some much variety.
Swimming pool is small, the gym is enough for light workout.
Response from Property: Dear Value Guest, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
Skylcy
Deluxe Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 23, 2025
Hotel was clear and staff are very friendly. Location just nearby maya mall. Nice swimming pool and lots of parking space.
Response from Property: Dear Value Guest, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
P¡P€
Deluxe Room
Stayed in Mar 2025
Solo traveler
19 review
10/10
Outstanding
Posted on Apr 14, 2025
Nice place, great staff, and awesome service! Everything's good, but the breakfast coffee was way too strong.
They have a cool juice and snack bar, plus instant food, snacks, and local handicrafts to buy as souvenirs.
I would like to commend Khun Nong, the tall gentleman with eyeglasses, for his excellent customer service and warm welcome to our restaurant guests.
Response from Property: Dear Value Guest, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
Sariporn
Deluxe Room
Stayed in Feb 2025
Couple
10 review
10/10
Outstanding
Posted on Apr 13, 2025
convenient to found, new hotel clean , friendly staff , many restaurants around, near shopping mall can go by feet, variety breakfast
Response from Property: Dear Khun Siriporn, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
Beam Gajajiva
Deluxe Room
Stayed in Apr 2025
Couple
3 review
7.5/10
Posted on May 4, 2025
Overall is good but the location is a bit far from sightseeing spots
Response from Property: Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
Guest User
Deluxe Room
Stayed in Dec 2024
Traveling with friends
12 review
7.0/10
Posted on Jan 12, 2025
Cannot provide 2 single bed room. It’s really hard for friends to sleep together. The quality of shampoo is bad. It makes my hair become sticky
Response from Property: Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
Guest User
One Bedroom Suite
Stayed in Nov 2024
Family
9 review
6.5/10
Posted on Jan 1, 2025
Acceptable. The lights are too dim especially for elderlies. The heater keeps turning off and cannot be turned on again while bathing.
Response from Property: Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
Kah Chang Charles
Family Corner Suite Triple
Stayed in Nov 2024
Family
16 review
10/10
Outstanding
Posted on Dec 20, 2024
Very good property just a few minutes walk to Maya Mall. Nice room and very clever use of space. Good breakfast and a very pleasant stay visiting Chiang Mai.
Response from Property: Dear Value Guest, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
Anonymous User
Deluxe Room
Stayed in May 2025
Business traveler
7 review
9.0/10
Great
Posted on Jun 8, 2025
All good except I had to wait 2 hours to get iron. Eventually, my friend had to give me her iron instead. As business traveler, it’s quite important to have iron set up in the room.
Response from Property: Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services. The points you raised concerning the service have been duly noted and will be addressed for improvement wherever possible. We do apologize for any inconvenience caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
LaneyL
Deluxe Room
Stayed in Apr 2025
Business traveler
51 review
9.0/10
Great
Posted on Jun 7, 2025
Very nice room! Super cozy and nice design. Also loved the breakfast. I actually was craving the breakfast the next day after I left. The staff were amazing! They were over the top helpful and friendly. I would definitely stay here again.
Response from Property: Dear Khun Laney, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
Kanha
Deluxe Room
Stayed in Apr 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jun 8, 2025
The hotel is clean and adorable. The room has nice decorations. The breakfast was delicious. The location is also good.
Response from Property: Dear Khun Kanha, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager