BUDA Hotel (Chengdu Century City New Exhibition Center) Reviews

Response from Property: Dear guest: Hello! We are very sorry that we failed to bring you a good stay experience. We are deeply sorry to learn that the non-smoking room you booked smelled of cigarettes. This seriously affected your stay and violated our promise to you. We have reported this issue to the housekeeping department as soon as possible and will strengthen the management and inspection of non-smoking rooms, including deep cleaning and the use of air purification equipment, to prevent such incidents from happening again. We are always committed to providing guests with a comfortable and clean living environment. We hope that you can give us another chance to let us prove our determination to improve with practical actions. We apologize again for the unpleasant experience brought to you.

Response from Property: Thank you for choosing Big Hotel. We have always paid attention to the guests' experience during their stay and strive to make them feel at home. We are sorry that some aspects are still not perfect and we failed to get your 5-point praise. We are willing to grow with your attention and look forward to serving you again next time you stay.

Response from Property: 感謝您選擇入住我們酒店，並抽出時間分享如此細緻的入住體驗！非常開心您認可房間的整潔度，也感謝您貼心提出關於房間温度的建議，我們會認真考慮增添優化空調設備，讓每位客人都能擁有舒適的居住環境。此外，能得到您對周邊交通及購物便利性的好評，我們倍感榮幸。我們一直關注客人入住期間的感受，力求讓客人能感受到家一般的温馨。很抱歉在某些方面做的仍不完美，沒能得到您的5分好評。我們願在您的關注中成長，期待您下次入住再次為您服務

Response from Property: It is a great honor to receive your praise and love. The Big Hotel is built by professional designer team ARCHETYPE. The hotel rooms are equipped with intelligent guest control system, capsule coffee machine, JBL audio, imported customized toiletries, and customized furniture from furniture manufacturers Hay and Sort according to high star standards. The public area is equipped with a gym and a self-service laundry room. The restaurant on the second floor can provide Chinese and Western breakfast for guests. There is also free parking for all guests. Looking forward to your next visit and wish you a happy life

Response from Property: Your satisfaction is the driving force and source of our progress, and all efforts and efforts are worth it. Not a big hotel, not too big, not too small, not too early, not too late, everything is just right, just to meet the destined you. I hope it can bring you a different stay experience every time. See you next time!

Response from Property: 每一個肯定的評語，每一句小小的讚美，讓我們有了無限動力，感謝一直陪伴，感謝有您，期待您的下次光臨！

Response from Property: 如此用心、細緻的評論讓我們感激涕零，親的滿意就是我們前進的動力和源泉，一切的努力和付出都值得。不大酒店，不大不小，不早不晚，一切剛好，衹為遇見有緣的您，希望每次都能帶給您不一樣的入住體驗。我們下次見~

Response from Property: 感謝您的入住，我們一直關注客人在入住期間的感受，同是積極提高自身的專業水平和服務標準，力求讓客人能感受到回家一般的温馨。我們很抱歉。我們在某些方面做的仍不完美。我們願在您的關注中成長，期待您下次入住再次為您服務。

Response from Property: 非常榮幸能為您提供滿意的入住體驗，感謝您對我們的認可，期待您的再次光臨。

Response from Property: 非常榮幸能為您提供滿意的入住體驗，感謝您對我們的認可，期待您的再次光臨。

Response from Property: 得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新、期待您的再次光臨。

Response from Property: Thank you for your high praise! We are very happy that you are satisfied with our hotel. We look forward to providing you with the same wonderful service again next time. I wish you a happy life.

Response from Property: Thank you for your excellent review and recognition of our hotel! We're so happy to surprise you—from the value for money, the consistency between the rooms and the photos, to the details of service—we've meticulously polished our experience, and your approval is our greatest encouragement. We understand you were a little disappointed by your tight schedule this time, but we're already looking forward to seeing you back in Chengdu! Please be sure to try our other room options when you arrive; we'll be ready to make your stay even more complete and enjoyable. Thank you again for your interest, and see you next time!

Response from Property: Thank you for your choice and recognition. We always pay attention to our guests' experience during their stay and strive to make them feel at home. We apologize that some aspects are still imperfect and did not receive your 5-star rating. We are willing to grow with your attention and look forward to serving you again on your next stay.