Rayfont Hotel & Apartment Chengdu

Rayfont Hotel & Apartment Chengdu Reviews

Rayfont Hotel & Apartment Chengdu

No.8 Jialingjiang Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
Rayfont Hotel & Apartment Chengdu
Rayfont Hotel & Apartment ChengduRayfont Hotel & Apartment ChengduRayfont Hotel & Apartment Chengdu
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Rayfont Hotel & Apartment Chengdu Guest Reviews

4.4/5
3930 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(3930)
Positive reviews(3698)
Reviews with photos/video(743)
Convenient location(903)
Easy to get around(687)
Close to train station(438)
Strange smell in room(138)
Friendly front desk staff(113)
Perfect for business trips(73)
Luggage delivery service(20)
Loved the night views(16)
Negative reviews(232)
Sundah
Discount Double Room
Stayed in Feb 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 2, 2025
Nice hotel with very nice location near ChengDu East Railway Station. Get free upgraded upon check in. Room space still OK.
Response from Property: It is a great honor to receive your praise. Thank you for your affirmation of the hotel. We will continue to maintain consistency and look forward to your next stay. We wish you a pleasant life.
BelPo
Small Single Room
Stayed in Feb 2025
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 31, 2025
Great location, 7-8 min walk to Chengdu East Station and Metro station, 15 min appr metro ride to Chunxi Street. Room and bathroom are small and compact but absolutely ok and very clean, toiletries are provided. Do not expect a luxury room, it is more of a business type room, still great though, it has everything you need for a travel stay. Got a high-floor rooms with great view. Staff friendly and helpful, cleaning service available if you need it. For the price, I am pretty happy which the reservation, thank you!
Response from Property: It is a great honor to receive your praise. Thank you for your affirmation of the hotel. We will continue to maintain consistency and look forward to your next stay. We wish you a pleasant life.
Nur.Ana
Deluxe Family Room
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 28, 2025
Been here many times. Still the best that I have stay in Chengdu. Near to Chengdu east Train station and many marts / eatery’s around the hotel. Highly recommended
Response from Property: Thank you very much for your full review. It is my honor to be a wonderful experience in your journey. I wish you all the best and a happy life.
Anonymous User
Small Single Room
Stayed in Feb 2025
Solo travelers
33 review
5.0/5
Outstanding
Posted on Apr 1, 2025
I stayed here twice for a night each as I was headed out of Chengdu via Chengdu east station. Both times the hotel helped to keep my luggage while I was away. The location is really convenient, just a short walk from the train station. The room may be small for two but it’s just right for one. There is a Family Mart convenience store nearby too so I always head there to get supper. Overall, very cost-effective, highly recommended.
Response from Property: It is a great honor to receive your praise. Thank you for your affirmation of the hotel. We will continue to maintain consistency and look forward to your next stay. We wish you a pleasant life.
hani hussain
Small Single Room
Stayed in Feb 2025
Solo travelers
8 review
4.5/5
Great
Posted on Mar 16, 2025
Staff very unfriendly. Did not smile. Barely spoke english. Room very cold. No heating. It was freezing in March. No coffee given. Just tea. Some of us do not drink tea. Wifi in room didn’t work. Quite useless
Response from Property: Thank you for your comments on the hotel. We look forward to your next stay and wish you a happy life.
Rebeccatan
Small Single Room
Stayed in Feb 2025
Solo travelers
23 review
4.2/5
Very Good
Posted on Mar 19, 2025
This is the nearest apartment you can get from ChengduEast Gaotie. I'm very satisfied with the location as I had to take a train early next morning to Jiuzhaigou. The rooms are clean too
Response from Property: It is a great honor to receive your praise. Thank you for your affirmation of the hotel. We will continue to maintain our consistency and look forward to your next stay. I wish you a happy life.
Katlim
Discount Double Room
Stayed in Feb 2025
Couples
12 review
3.5/5
Posted on Mar 11, 2025
Rayfont hotel is in quiet neighborhood but close to metro, bus and railway, all within walking distance. Room a bit dated and tricky to get into shower because of tightness of space. As much as I appreciate the upgrade I was disappointed because of the strong cigarette smell upon entering the room. It being a non smoking floor. There was even a cigarette butt on the window ledge. Fortunately the windows can be opened which we did kept them open though out our 3 night stay. Hotel front desk staff were very helpful and breakfast decent. Lots of shops around too.
Response from Property: We have recorded and discussed your valuable suggestions. We will make serious improvements and look forward to your stay again. Wish you a happy life.
Guest User
Discount Double Room
Stayed in Feb 2025
Couples
4 review
2.0/5
Posted on Mar 5, 2025
Hotel is not that clean and comfort bed Bed and ned sheet also curtain has smell Room feel strange we not feel good The day we stay is very bad this is the bad hotel ever i have stay 1.hotel say it's all electrical cut off ex hotwater airccon heater tv elevator also plug for charging all cut off 00.30-05.30 but we ok 2.at 00.30 everything cut out 3. At 4.30 am we hear strange noise and very loud from our cabinet but there is mothing ot like someone knocking ~10 times then stop Adter that ~10 min it draging sound So we could not sleep 4. At 6.00 am electrical not go back yet Very bad hotel ever we need to back our bag With iphonelighther and battery is gonna run out because can not charge in room due to electrical cut off Not reccommend at all -helpful and staff can speak english one staff but other not understand and not try to help -East Railway station is just 200-300 m about 5 mins walk bery convineint location is good Never go there again Hotel not inform about electrical cut down at all prior So i think that if my flight delay amd we get to hotel not in time there os no lift/elevator no hoteater no heater amd it 9 degree how to live very bad experience(we arrive 00.00 so we can do everything in time
Response from Property: Thank you for your review. We sincerely apologize for the bad stay experience you have. We hope you can have a better experience next time you visit!
Anonymous User
Discount Double Room
Stayed in Feb 2025
Couples
7 review
3.5/5
Posted on Mar 5, 2025
We have been staying here each time we transit from Chengdu to other sichuan scenic areas, all these while it has been pleasant and we like this hotel very much, however not this time. After we checked in yesterday we were informed that hotel will shut off power ENTIRELY from 12.30am to 5.30am for it’s maintenance/repair, means no heating aircon, no hot water , no light, lift not working basically no electricity for 5 hours. What frustrated me was hotel should notify us prior to booking or check in and offer refund as we are so tired from our back packing and all we want is to sleep in the warm comforting room. Instead we were notified after we have checked in. At least hotel should have offer some compensation like a free breakfast which I believe it won’t cost them much… disappointing big disappointment with the management. I must say that the staff are good with their service but not the management
Response from Property: Dear guest, thank you for your valuable suggestions after your stay. We will definitely face the problems, correct them and make persistent efforts. We look forward to your next stay to witness our changes and wish you a happy life.
Allessioz TV
Discount Double Room
Stayed in Feb 2025
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 18, 2025
Free upgrade for me. It’s a good experience. Walking distance to chengdu easy HSR station.
Response from Property: 非常感謝您給予的滿分點評,很榮幸能成為您旅程中一次美好的體驗,祝您事事如意,生活愉快。
TiChatton
Discount Double Room
Stayed in Feb 2025
Couples
17 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Fantastic location, close to the Chunxi road and the airport buses, panda buses, restaurants and shopping malls. Clean and quiet. Recommended for future stay
Response from Property: Thank you very much for your full review. It is an honor to be a wonderful experience in your journey. I wish you all the best and a happy life.
多拉
Discount Double Room
Stayed in Jan 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel is a bit far from the city centre but outside there is 成都东站 and the main metro station. The hotel is very pleasant, beautiful and taken care of. The room was Amazing for the price we paid. Also the optional breakfast is really good for a nice price. The reception doesn't speak English at all, which could be a problem for some people. The WiFi works really well and the room was warm and every day we were given new bottles of water which I appreciate a lot (they don't mention it so don't keep your valuable stuff out, maybe put them in your luggage). I would definitely come back here!
Response from Property: Thank you for your review of the hotel. We look forward to your next stay and wish you a pleasant life!
Mkok
Discount Double Room
Stayed in Jan 2025
Couples
21 review
5.0/5
Outstanding
Posted on Feb 15, 2025
Value for money. Good location near the Chengdu East Railway Station. We have one night stay as we took early high speed train to jiuzhaigou.. we enjoyed our stay here.
Response from Property: Thank you for your review of the hotel. We look forward to your next stay and wish you a pleasant life!
misselina97
Discount Double Room
Stayed in Jan 2025
Solo travelers
5 review
4.7/5
Amazing
Posted on Feb 14, 2025
The hotel is nice, location is very convenient but AC in the room didn't work properly and I felt very cold
Response from Property: Thank you for your review of the hotel. We look forward to your next stay and wish you a pleasant life!
Anonymous User
Apartment Family Room
Stayed in Jan 2025
Family
4 review
4.0/5
Very Good
Posted on Mar 29, 2025
Location was very convenient to take Gaotie the following morning. Good value for money
Response from Property: 感謝親的點評和認可,衷心感謝您選擇成都龍之夢瑞峯公寓,您的滿意是我們前進的動力,希望酒店能一如既往得到您的支持,期待您的再次光臨!祝您生活愉快!