Apartment Apartment (Sansheng Huaxiang Branch, Jinjiang Campus, West China Second Hospital) Reviews

Response from Property: Dear guests: Hello! First of all, we are deeply sorry for your unpleasant stay experience. Thank you very much for taking the time to share your feedback, which gives us the opportunity to clearly understand our own problems and actively make improvements. Regarding the issue of the low attic ceiling, we have added detailed information to the property description. We hope that future guests will be aware of this situation in advance to avoid similar troubles for you. We sincerely apologize for the inconvenience caused to you this time. If you are willing to give us a chance to make it up to you in the future, we will definitely provide you with a better accommodation environment. The housekeeping aspect was a serious lapse on our part. We have launched a comprehensive and in-depth investigation into this situation and have severely criticized and educated the relevant cleaning staff. We will conduct systematic re-training for the entire room cleaning team to strengthen cleaning standards and service awareness to ensure that such incidents never happen again. At the same time, we will establish a more stringent supervision and inspection mechanism to ensure the quality of guest room cleaning, and bed sheets will be strictly changed every day. To express our sincerity, if you choose to stay in our hotel again, we will give you a thoughtful cleaning gift package. We understand that the untimely service after office hours has caused great inconvenience to your stay. We are working on optimizing our scheduling system to ensure that we have enough staff to provide services outside of office hours, and that emergency supplies are replenished at all times to respond to residents' needs at any time. We are also pleased to hear that you appreciate our location near a neighborhood shopping center and numerous restaurants nearby. This is a small advantage of ours, and we will continue to maintain and increase publicity so that more guests can enjoy this convenience. We have always attached great importance to guest feedback. Your opinions are extremely valuable to us and they are the driving force and direction for our progress. We sincerely hope that you can give us another chance. We believe that after this rectification, our service will definitely satisfy you. Once again, I would like to express my sincerest apologies and look forward to seeing you again!

Response from Property: 尊敬的客人，非常抱歉給您帶來了不愉快的入住體驗！我們已仔細閲讀您的點評，對於您提到的淋浴設施、廚房配置及温控問題深感遺憾，同時也非常感謝您對冰箱、洗衣機、網絡和地理位置等優勢的認可。針對您反饋的問題，我們已立即啟動整改措施：1. **淋浴設備**：工程團隊將在24小時內完成檢修，同時全面排查所有客房衞浴設施，確保同類問題不再發生；2. **廚房配置**：雖基礎廚房設施暫未配備，但前台可為您提供電磁爐臨時使用，後續將根據住客需求優化空間功能；3. **温控系統**：已對一、二樓空調分區控制進行調試，後續將增設室温傳感器實時監測，保障冬夏兩季舒適度；4. **空氣質量**：加強公共區域通風管理，並建立住户文明公約，減少異味干擾。我們深知細節決定體驗，您的反饋正是我們改進的方向。如您願意給酒店改進機會，我們可為您預留專屬管家服務，全程跟進問題解決進度。期待未來能以更完善的設施和更貼心的服務，重新為您打造舒適旅程！

Response from Property: Traveling means spending more time, stopping and walking, and releasing yourself. Some people say that traveling is not about memories, but about the mood at that time, but we still hope that the beauty you left in our home will always exist in your memory~

Response from Property: Thank you again for your insight and for choosing our hotel among many hotels. We are grateful for your kindness. We hope that our considerate check-in service will make you feel the warmth of home. With complete supporting facilities and a warm accommodation environment, we hope that you will enjoy a great value! We hope that you will continue to like our hotel and that our hotel will be a beautiful scenery on your journey. We look forward to another spark with you.

Response from Property: 尊敬的客人，看到您對我們房間設施齊全且佈局合理的好評，我們感到無比欣慰呢！我們一直致力於為每一位客人打造舒適便捷的居住體驗，您的認可就是對我們最大的鼓勵，期待您下次入住！

Response from Property: 感謝您對禮寓的一見鍾情！美麗的時光，不經意間會邂逅誰的眼眸，文字裏泛舟， 此次與您不期而遇，感謝這份緣分，我們會倍加珍惜，期盼與您的下次相見！ 祝： 安好！

Response from Property: 尊敬的客人，看到您對我們房間設施齊全且佈局合理的好評，我們感到無比欣慰呢！我們一直致力於為每一位客人打造舒適便捷的居住體驗，您的認可就是對我們最大的鼓勵，期待您下次入住！

Response from Property: Dear, thank you for your praise! Your satisfaction is our driving force, and we look forward to seeing you again soon.

Response from Property: Dear, thank you for your praise! Your satisfaction is our driving force, and we look forward to seeing you again soon.

Response from Property: Thank you very much for your compliment! We are glad that you like our service and room. We have been committed to providing a comfortable and convenient accommodation experience so that you can feel the warmth of home. We look forward to serving you again and wish you a happy life and a smooth journey! Thank you again for your support and praise!

Response from Property: Dear guest, we are very happy to see your good comments! We are glad that you like the design of our apartment. The space layout, lighting and furniture are all designed to make your living more comfortable. We look forward to serving you again and wish you happiness every day. See you next time you stay! 💕

Response from Property: Dear, we are so happy to see your good comments! The shopping mall downstairs is like our "lazy welfare", where you can eat, drink and have fun in one stop. The room facilities are luxurious like a small castle, with super good privacy, even Lao Wang next door can't get in (haha). The front desk service is as enthusiastic as ice cream in summer, which makes people feel happy instantly. Thank you for your "five-star praise", and we look forward to your next visit. We will continue to work hard to give you more surprises and joy! After all, our sincere low-price discounts are not given to others casually (snickering~).

Response from Property: 一份旅途，兩份思念，三份盼望，四份牽掛，五份甜蜜，六份笑顏，七份樂。親愛的顧客，謝謝您的好評，我們期待您的再次光臨~

Response from Property: Dear guests, hello! Thank you very much for choosing to stay with us and giving us such a high evaluation! The quiet and elegant environment, brand new and complete facilities, and thoughtful and considerate service you mentioned are exactly what we always pursue. We are honored by the clean and odorless details in the room, the soft and comfortable bedding, and the rich and varied breakfast. Your satisfaction is our greatest motivation. In the future, we will continue to create a warm experience of "home away from home" for you with meticulous service. We look forward to serving you again and wish you a happy life!