The Charles Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chatham
The Charles Hotel
15 New Rd, Chatham, Kent, ME4 4QJ, United Kingdom
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When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Nucleus Arts. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 27.4 mi (44.1 km) from Thames River.Show More
We Price Match
Amenities
Private parkingFree
Luggage storage
Bar
Restaurant
Conference room
Business center
Multi-function room
Wi-Fi in public areasFree
All Amenities
Property Description
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Nucleus Arts. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 27.4 mi (44.1 km) from Thames River.
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3.4/5
Cleanliness3.4
Amenities3.4
Location3.4
Service3.4
All 45 Reviews
Surroundings
Airport: London Southend Airport
(68.6 km)
Train: Chatham Railway Station
(420m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Double Room
1 Double bed
Non-smoking
Private bathroom
Electric fan
Towels
Lowered sink
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6
Deluxe Triple Room
1 Single bed and 1 Double bed
Non-smoking
Private bathroom
Electric fan
Towels
Lowered sink
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5
Single Room with Single Bed-Non-Smoking
1 Single bed
Non-smoking
Private bathroom
Electric fan
Towels
Lowered sink
Check Availability
Guest Reviews
3.4/5
45 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Average for similar properties in Chatham
Johnathan
December 2, 2024
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Paul
September 6, 2024
Not great at all.....
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Ian
August 15, 2024
Servicable but not recommended.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Azhar
August 11, 2023
Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
chris
December 16, 2022
Dont book this hotel
I didn’t stay. We arrived at 3pm and the place was empty. We rang the bell and called the hotel - knocked on doors and despite waiting for an hour, the hotel remained empty with no staff around. We had to ring round other hotels to find alternative accommodation and thankfully managed to find somewhere. At approx 10.40pm, the hotel rang me and asked if I was arriving - I explained our experience and said we would not be staying or paying for our accommodation. I would not recommend this hotel
Simon
July 3, 2023
Poor condition and cleanliness and service.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Anthony
June 2, 2023
Bad stay
On arrival I booked a full English Breakfast so I did not have to worry about food for the day but I did not get this and was promised a refund but still not received.
First day two eggs sausage hash browns toast brought to me cold.
2nd day toast eggs sausage milk out of date had to ask for orange juice fridge locked.
3rd day eggs sausage beans no toast had no bread
Last day warm bread not toasted still white I paid 8 pounds a day for this I said if they sorted this out I would use them again but it hasn’t been I don’t think they have a hygiene certificate to cook breakfast vey disappointed.also bedding towels not changed had to ask on my forth day.
frances
January 29, 2024
Quite a night
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry.
Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning.
Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Sonny
September 1, 2022
Unacceptable
Got to the hotel and got the key for are room to find another couple already in the bed. When going back to the reception and a 20 minute wait later was told they over booked. Would receive a refund “still nothing” and the hotel down the road had 5 rooms. When getting to the other hotel to find they also had no rooms available. Totally unacceptable and a inconvenience.
Services & Amenities
Most Popular Amenities
Private parking
Free
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Front Desk Services
Luggage storage
VIP check-in service
Express check-in and check-out
Front desk (limited hours)
Languages Spoken
English
Hindi
Food & Drink
Bar
Public Areas
No smoking in public areas
Smoking area
Facilities for Children
Children's meals available
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]15:00–23:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. PHP 3,598.71) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned within 7 days after check-out, but not to the original account of payment.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
- Number of Rooms: 20
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Nucleus Arts. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 27.4 mi (44.1 km) from Thames River.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.