Lequ Okinawa Chatan Spa ＆ Resort

Lequ Okinawa Chatan Spa ＆ Resort Reviews

Lequ Okinawa Chatan Spa ＆ Resort

34-2 Mihama, Chatan Town, Nakagami District, Okinawa Prefecture, 904-0115, JapanSee Hotel Details
Lequ Okinawa Chatan Spa ＆ Resort
Lequ Okinawa Chatan Spa ＆ ResortLequ Okinawa Chatan Spa ＆ ResortLequ Okinawa Chatan Spa ＆ Resort
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1 night

Guest Reviews

9.4/10
Amazing
628 review
Verified reviews
Location9.6
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(628)
Positive reviews(622)
Reviews with photos/video(271)
Delicious breakfast(98)
Relaxing hot springs(70)
Nice sea view(33)
Convenient for shopping(29)
Near shopping area(26)
Perfect for kids(20)
Has an infinity pool(16)
Tasty coffee(7)
Negative reviews(6)
Jidapa
Superior Room
Stayed in May 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 27, 2025
Cute hotel in America village, very convenient to have lawson in the hotel. The pool is fantastic and photogenic
Response from Property: Dear Mr.Mrs Jidapa, Thank you for staying with us at Lequ Okinawa and for your lovely comments We’re so happy to hear you enjoyed the charm of our hotel and found our location in American Village convenient. Having Lawson just downstairs is definitely a guest favorite and we're glad it added to your experience It’s also wonderful to hear you liked the pool it’s one of our favorite spots too and we’re thrilled you found it both fantastic and photogenic. We hope to welcome you back again for another relaxing and picture perfect stay. Lequ Okinawa Chatan Spa & Resort Front desk Sushan
JohnTan
Standard Twin Room
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 17, 2025
We stayed for just 1 night as we are passing by and want to experience a night at amercian village We should have catered 2 nights there as the few hours was insufficient. Hotel was great and nice and also offered free parking for our rental car.
Response from Property: Dear Ms/Mr. JohnTan, Thank you very much for staying at LeQu Okinawa Chatan Spa & Resort. We would also like to thank you for taking the time to write a review of our hotel. We are pleased to hear that you had a pleasant stay with us. It is most encouraging for our staff to hear your compliment that one night was not enough time for you. We will continue to do our best to provide you with even better service. We hope you will stay at LeQu Okinawa Chatan Spa & Resort again when you visit Chatan Town. LeQu Okinawa Chatan Spa & Resort Front Desk Kochi
Travel as life goal
Standard Twin Room
Stayed in Apr 2025
Family
17 review
10/10
Outstanding
Posted on May 18, 2025
The hotel has a multi storey parking for hotel guest use, free of charge, but need to have a chop at front desk. Also there is a Aeon nearby which is tax free. We buy a lot of souvenir there! Hotel is located just next to American Village Depot Island. It is just across the street... and u will find plenty of shops, restaurants and entertainment there. Although the view is not good, there is a balcony in our room. There is also a public bath (free of charge) as well...open till very late, many people go there at night. Remember to go before sunset as the sea view is great and many people go there for photo taking.
Response from Property: Dear Ms/Mr. Travel as life goal, Thank you so much for your thoughtful and detailed review. We are delighted to hear you made the most of your time at Lequ Okinawa from relaxing evenings at our public bath to enjoying convenient shopping at the nearby Aeon. Yes it is hard to resist those tax free souvenirs It is great that our location across from American Village added extra fun and flavor to your stay There is always something happening just steps away We appreciate your helpful note about the parking too For future guests reading this yes we do offer complimentary parking in our multi storey garage and just a quick stop at the front desk for a stamp is all you need to get rolling And thank you for the sunset tip The seafront around here truly glows in the evening and is perfect for a photo or a quiet moment with the view We hope to welcome you back soon for more Okinawan adventures LeQu Okinawa Chatan Spa & Resort Front Desk Sushan
Anonymous User
Premium Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 14, 2025
The onsen is really amazing in the hotel. Definitely recommend to book for premier rooms but the only thing is the premier rooms are in a different building. The room is clean with plenty of amenities for children. Many restaurants around to choose from too.
Response from Property: Thank you for staying at our hotel. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. I am very pleased that you have liked us. I am happy if you can use the hotel again. Lequ-okinawa chatan spa＆resort
Anonymous User
Superior Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 2, 2025
Very good hotel and close to all sight seeing spots in American village. Welcome drinks and ice lolly is a plus. Will be their guest for my next trip to American village.
Response from Property: Dear Guest Thank you very much for staying at Lequ Okinawa Chatan Spa & Resort. We are very happy to hear that you were satisfied with our location and services. We are honored to hear that you would consider staying with us the next time you visit American Village. We all look forward to the day when we can see our guests again. Lequ Okinawa Chatan Spa & Resort Accommodations Department Sunagawa
Daniel Y
Ocean View Double Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 22, 2025
I had an amazing stay at this hotel! The location is perfect, making it easy to explore the area. From the moment we arrived, the staff was incredibly friendly and helpful. A special shoutout to Koroda, who assisted us with check-in—best service ever! The room was beautiful, offering a stunning view of the sea, which made our stay even more relaxing. The onsen was clean and comfortable, providing a truly refreshing experience. And don’t miss the breakfast—it’s delicious and definitely worth the money paid. Highly recommended, and I would love to stay here again! Let me know if you’d like any tweaks!
Response from Property: Dear Mr/Miss Daniel Y Thank you for staying at Lequ Okinawa Chatan Spa & Resort. We are very happy to hear that you had a pleasant stay with us. It is most encouraging for all of our staff that you praised our facilities and the hospitality of our staff. We will continue to work as one to provide a relaxing atmosphere for all our guests. We hope you will have the opportunity to visit Okinawa again and we look forward to welcoming you back to KA. LeQu Okinawa Chatan Spa & Resort Front Nabeno
Guest User
Premium Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 29, 2025
Everything was really nice and the hotel was a great and convenient position. I will definitely recommend this to family and friends. There were great amenities and items available and clean rooms for an affordable price point.
Response from Property: Dear Mr.Mrs Guest Thank you for staying with us at Lequ Okinawa and for your lovely comments. We’re absolutely delighted to hear that you had such a positive experience with us. Knowing that you found the hotel well positioned the rooms clean and comfortable and the amenities thoughtfully provided at a good value truly means a lot to our team. Your recommendation to family and friends is the highest compliment we could hope for and we’re sincerely grateful for your support. We hope to have the pleasure of welcoming you and your loved ones again in the near future for another memorable stay. Lequ Okinawa Chatan Spa & Resort Front desk Sushan
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
24 review
4.5/10
Posted on Jan 28, 2025
My stay at Lequ Okinawa Chatan Spa & Resort was unfortunately disappointing. The hotel doesn’t really offer any standout features, and the overall experience felt lackluster. While the property looks modern, there’s little to make it truly appealing or memorable. The biggest letdown was the service. For instance, the bellboy prioritized taking pictures over helping me while I was visibly struggling with my luggage right in front of him. This lack of basic courtesy and attentiveness really set a negative tone for the stay. It’s hard to feel welcome or valued as a guest when such incidents occur. Overall, there’s nothing about this hotel that would make me want to return. With so many other options in Okinawa that offer better service and a more inviting atmosphere, I wouldn’t recommend this one. I won’t be staying here again.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Lequ Okinawa Chatan Spa & Resort. We sincerely apologize that your experience did not meet your expectations. We are especially sorry to hear about the incident with our staff. Providing attentive and welcoming service is our top priority, and we regret that we fell short in this instance. Please rest assured that we will address this matter with our team to ensure that such situations do not occur in the future. Your comments are invaluable to us as we continuously strive to improve our services. We truly appreciate your insights and will take them into consideration to enhance the guest experience. Once again, we apologize for any inconvenience caused and appreciate your honest feedback. We hope to have the opportunity to regain your trust in the future. Lequ Okinawa Chatan Spa & Resort Manager Kuroda
TINGTING
Ocean View Double Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 18, 2025
Great location, friendly staff. The hotel is close to everything. There is a shuttle bus stand in front of the hotel to go to the airport.
Response from Property: Dear Ms/Mr. TINGTING, Thank you very much for staying at LeQu Okinawa Chatan Spa & Resort. We would also like to thank you for taking the time to write a review of our hotel. We are very pleased to hear that you had a pleasant stay with us. It is most encouraging for all of us that you praised our location and the hospitality of our staff. We will continue to work together to provide a relaxing atmosphere for all our guests. We hope you will stay at LeQu Okinawa Chatan Spa & Resort again when you visit Chatan Town. LeQu Okinawa Chatan Spa ＆ Resort Front Desk Kochi
Guest User
Standard Twin Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 24, 2025
Super nice breakfast with raw sashimi! Nice room and Osen
Response from Property: Thank you for staying at Lequ Okinawa Chatan Spa & Resort. We are pleased to hear that you enjoyed the breakfast and hot springs. We will continue to strive to provide you with a service that satisfies you. We look forward to seeing you again. Lequ Okinawa Chatan Spa & Resort Front desk: Nabeno
Anonymous User
Deluxe Premium Room
Stayed in Mar 2025
Family
8 review
8.5/10
Very Good
Posted on Apr 27, 2025
Location perfect. Amenities are great. They have welcome snacks and drinks everyday. Our family enjoyed the stay very much
Response from Property: Dear Guest Thank you for staying at LeQu Okinawa Chatan Spa & Resort. Our hotel is located in the American Village, where you can enjoy exploring the many restaurants and souvenir stores within walking distance. We also have a partnership with various stores that offer discounts and services by presenting your room key. We are pleased to hear that you enjoyed your stay at the hotel. We will continue to make every effort to make your stay with us as comfortable as possible. We look forward to serving you again. LeQu Okinawa Chatan Spa & Resort Nabeno
hara lulu
Standard Twin Room
Stayed in Jun 2024
Family
5 review
10/10
Outstanding
Posted on Sep 28, 2024
Clean and tidy room, just fit for family. Delicious, various choice of breakfast. Comfortable hot spring for relax after one day trip. Free welcome drink and ice bar at lobby. Can walk to America village, shopping area, 10mins walk to Aeon.
Response from Property: Thank you for making a reservation at LEQU Okinawa Chatan Spa & Resort. We would also like to thank you for taking the time to write a review of our hotel. We are honored to receive your compliments on our breakfast, natural hot spring baths, and location. We will continue to make every effort to satisfy our guests, and we hope that you will visit LEQU Okinawa Chatan Spa & Resort again when you come to Okinawa Prefecture.
Shi xuan
Superior Room
Stayed in Dec 2024
Couple
11 review
9.5/10
Amazing
Posted on Jan 26, 2025
+Great huge space that can cater to 4 people although we book for 2 +Welcome drinks! +Nice sunset scenery! +Free carpark +Clean + Bonus Free Onsen
Response from Property: Dear Shi Xuan, Thank you for staying at Lequ Okinawa Chatan Spa & Resort. We are pleased to hear that you had a comfortable stay. We will continue to strive to provide better service. We look forward to welcoming you again. Lequ Okinawa Chatan Spa & Resort Front Desk Nabeno
Tak Ming
Premium Room
Stayed in Nov 2024
Traveling with friends
3 review
9.5/10
Amazing
Posted on Dec 25, 2024
Beautiful Hotel and Resort，I will book this resort again when visit Okinawa . My son likes the candle making during this Christmas event .
Response from Property: Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Guest User
Standard Twin Room
Stayed in Nov 2024
Couple
1 review
8.0/10
Very Good
Posted on Dec 21, 2024
If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.
Response from Property: Thank you very much for your stay at LEQU Okinawa Chatan Spa & Resort.We would also like to thank you for taking the time to write a review of our hotel.We sincerely apologize for any discomfort our guests may have experienced due to our inadequate response.We are sorry for the inconvenience caused by the check-in service, the inadequate parking information, and the attitude of our staff.We take your valuable feedback seriously, and all of our staff will share the problem with you and work to improve our customer service attitude and guidance methods as soon as possible.We are also very sorry for the inconvenience caused by the confusion regarding parking fees. We will work to strengthen our information sharing and confirmation procedures to prevent such a mistake from happening again.We deeply regret that your stay with us did not meet your expectations, and we will do our utmost to provide you with services that will truly satisfy you in the future.Once again, we would like to thank our guests for their valuable suggestions.LeQu Okinawa Chatan Spa & ResortManagerKuroda