Mercure Hida Takayama

Mercure Hida Takayama Reviews

Mercure Hida Takayama

4 Chome-311-1 Hanasatomachi, Takayama City, Gifu Prefecture, 5060026, JapanSee Hotel Details
Mercure Hida Takayama
Mercure Hida TakayamaMercure Hida TakayamaMercure Hida Takayama
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Guest Reviews

9.4/10
Amazing
584 review
Verified reviews
Location9.5
Amenities9.1
Service9.3
Cleanliness9.6
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All reviews(584)
Positive reviews(574)
Reviews with photos/video(199)
Convenient location(138)
Relaxing hot springs(85)
Delicious breakfast(66)
Easy to get around(60)
Well designed(51)
Large rooms(42)
Well decorated(27)
Close to train station(27)
Negative reviews(10)
BK87
Superior Room With 2 Single Beds, Non Smoking
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 25, 2025
The property is very near to main station and bus terminal. Property doesn’t have any other amenities other than onsen bath.
6/7
Response from Property: Dear BK87, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.VirginieFront Office Assistant Manager
C K D
Superior Room, 1 Double Bed And 1 Single Bed, Non Smoking
Stayed in May 2025
Family
11 review
9.0/10
Great
Posted on Jun 10, 2025
Cozy and nice bar and hotspring. Convenient and near the station.
Response from Property: Dear CKD,We very much appreciate your comments regarding your stay at Mercure Hida Takayama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hida Takayama
Eugene Yew Jing
Superior Room With 1 Double Bed, Non Smoking
Stayed in Mar 2025
Traveling with friends
14 review
9.5/10
Amazing
Posted on May 2, 2025
New and contemporary design. Wide variety of breakfast choice with new beautiful onsen.
Response from Property: Dear Eugene,We very much appreciate your comments regarding your stay at Mercure Hida Takayama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hida Takayama Team
Anonymous User
Superior Room With 2 Single Beds, Non Smoking
Stayed in Feb 2025
Couple
9 review
7.5/10
Posted on Mar 16, 2025
This hotel is conveniently located near Takayama train station, just a few minutes away. It is next to the popular restaurant, Ajikura too. Room size is normal, but the safe is below the luggage rack whereas it could be fully opened. There is an issue with the wooden mattress stand, it is rectangular shape with sharp corner, be cautious when moving around.
Response from Property: Dear Guest, Thank you for sharing this review!We are delighted to hear that you thoroughly enjoyed your stay with us. Thank you so much for sharing your feedback, I will certainly share your feedback with the team in order to improve our service one step further.We eagerly look forward to welcoming you back soon.VirginieFront Office Assistant Manager
風口上的豬
Superior Room With 2 Single Beds, Non Smoking
Stayed in Feb 2025
Family
59 review
8.5/10
Very Good
Posted on Mar 8, 2025
Breakfast is good very clean and stylish design with wooden details However no car park and bed is small
Response from Property: Dear 風口上的豬, Thank you for sharing this review!We are delighted to hear that you thoroughly enjoyed your stay with us. Unfortunately, our hotel does not have any parking, however the Front Desk can is at your disposal if you need assistance to park your car.We are sorry to read the bed size did not meet your expectations. The room is accordingly with the room type you reserved. If any type of room is available during your stay, please do not hesitate to ask the Front Desk (additional fee may occurs).We eagerly look forward to welcoming you back soon.VirginieFront Office Assistant Manager
Ming08
Superior Room With 1 Double Bed, Non Smoking
Stayed in Feb 2025
Couple
17 review
10/10
Outstanding
Posted on Mar 5, 2025
The hotel is closed to Takayama station, very convenient. The room is big and spacious. The staff are nice and helpful. The breakfast is delicious and a lot of variety Highly recommend !!
Response from Property: Dear Ming08, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.VirginieFront Office Assistant Manager
Guest User
Privilege Room With 1 Double Bed, Non Smoking
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on May 26, 2025
Clean room and the bar with free flow drinks was plus point. Would recommend
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Hida Takayama team
Anonymous User
Superior Room With 2 Single Beds, Non Smoking
Stayed in Dec 2024
Family
15 review
9.5/10
Amazing
Posted on Jan 9, 2025
Arrived at 12pm and room was ready to check in. But too bad i had to eat lunch and travel around first before checking in so i couldnt enjoy the early check in. Take note no car park onsite, and have to park at the public carparks. But overall the room was well renovated, clean, cosy bed was comfortable and worth the price. Staff was friendly too
Response from Property: Dear Guest, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!VirginieFront Office Assistant Manager
HoIris
Superior Room With 1 Double Bed, Non Smoking
Stayed in Nov 2024
Family
12 review
10/10
Outstanding
Posted on Dec 21, 2024
Excellent location, 5min walk to train/ bus station and convenience store. Like the design of the hotel and there is outdoor and indoor hot springs on 9/F, very chill when soaking in hot spring outdoor in winter time. Breakfast is 2,800yen per adult and half price for kid. The ambience is super nice and the food is fairly good. The breakfast starts at 6:45am, a good choice for those who need to catch the early bus.
Response from Property: Dear HoIris, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.VirginieFront Office Assistant Manager
Anonymous User
Superior Room, 1 Double Bed And 1 Single Bed, Non Smoking
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 12, 2024
The hotel is comfortable with hot spring facility. Room is big comfortably for 2 or 3 people. It is about 10minutes walk from Takayama station, and about 15 minutes walk from the old town.
Response from Property: Dear Guest, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.VirginieFront Office Assistant Manager
Nat Delagoon
Superior Room With 1 Double Bed, Non Smoking
Stayed in May 2025
Solo traveler
14 review
9.0/10
Great
Posted on Jun 30, 2025
I’m satisfied with the service and the hotel.  My room was on the city side so it was quiet.
Response from Property: Dear Nat,Thank you very much for this wonderful review! At Mercure Hida Takayama, we put the guests in the center at everything. If you have any needs, a quiet room for example, please just ask the front desk and we will do our best to meet your demands!We hope to see you again very soon!Mercure Hida Takayama Team
Chayanin
Superior Room With 1 Double Bed, Non Smoking
Stayed in Nov 2024
Couple
5 review
10/10
Outstanding
Posted on Dec 17, 2024
Good location , very informative and helpful front staff Mr.Napat. The room is clean and big with plenty space for 2 pax with big luggages. the shared Onsen is super nice indoor and outdoor, the have private onsen with extra cost around 4,000 JPY.
Response from Property: Dear Chayanin, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!VirginieFront Office Assistant Manager
May Yee Dorothy
Superior Room, 1 Double Bed And 1 Single Bed, Non Smoking
Stayed in Oct 2024
Family
5 review
9.0/10
Great
Posted on Dec 6, 2024
It’s a pretty new hotel which is just a few minutes walk from JR station. The hotel onsen has indoor and outdoor pool. It’s about 15mins from hotel to Takayama old town. The only down side is that there is no parking for this hotel so for those that drive u have to park a distance away. The closest carpark is about 100m away but that carpark is expensive, if I’m not wrong u have to buy the ticket from the hotel reception and it’s yen2000 for 24hrs and it’s a one time entry. If u get the ticket direct from the carpark it’s yen3000. We park at another carpark that is slightly further away but it’s much cheaper at around yen500 from 1800-1000hrs, walking distance is around 4min from hotel
Response from Property: Dear Dorothy,Thank you for this thorough review for Mercure Hida Takayama. We are really glad to hear that you enjoyed your stay here for the most part.We don't have a parking lot of our own so we will introduce the coin parkings nearby. For the closest one, which has raised their price to 4500 for 24 hours, we have coupon that can make it 2000 for 24 hours. We are sorry for the inconvenience.Thank you for staying at Mercure Hida Takayama again. We hope to see you again in the near future!Sincerely,Mercure Hida Takayama Team
JUNO
Superior Room With 1 Double Bed, Non Smoking
Stayed in Dec 2024
Couple
91 review
10/10
Outstanding
Posted on Jan 9, 2025
The location was so near to JR station and the walking older street
Response from Property: Dear JUNO, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.VirginieFront Office Assistant Manager
NILSLAM
Superior Room With 2 Single Beds, Non Smoking
Stayed in Oct 2024
Couple
2 review
10/10
Outstanding
Posted on Nov 18, 2024
Very grateful for the comfortable room arranged, which made me feel as warm and cozy as at home. Especially the thoughtful anniversary snacks prepared by the hotel were truly a delightful surprise. Such a considerate arrangement made this stay exceptionally memorable. All the hotel staff members exhibited a high level of professionalism and friendly service attitude, from the front desk to room service, making me feel genuinely welcomed. I believe that the outstanding service quality and meticulous arrangements of your hotel will continue to attract more guests.
Response from Property: Dear Nilslam,Thank you for your heartwarming review regarding your stay at Mercure Hida Takayama. We are extremely pleased to know that you have enjoyed your stay and our little surprise for you. Your kind words means a lot to us and we will share this message to all of our staff members. This will certainly be a motivation for all of us to continue improving our level of service. If we have the privilege to meet you again, we shall provide you with even better service and make you feel home like this time.Sincerely,Mercure Hida TakayamaFront Office