Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(2100)
Positive reviews(2049)
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Convenient location(411)
Easy to get around(198)
Friendly front desk staff(192)
Close to scenic area(151)
Small room size(69)
Delicious breakfast(48)
Tasty coffee(22)
Negative reviews(51)
Guest User
2-bed Room
Stayed in Sep 2025
Couple
13 review
10/10
Outstanding
Posted on Oct 17, 2025
I had a wonderful stay at the Home Inn Style Hotel because of its strategic location for my visit to Pai Fan Street. The staff were friendly, attentive and prompted to what the guests need especially Miss Yu Yin Li (余银丽小姐). Furthermore the room is clean and comfortable, and the facilities are user friendly. I chiefly enjoyed the relaxing atmosphere. Thank you for making my stay pleasant and memorable as compared to six years ago (2018 & 2019)during my first and second visit. I look forward to returning soon and introduce to friends. Congrats!
6/15
Response from Property: 尊敬的賓客您好!衷心感謝您如此用心且詳盡的好評!您的認可對我們而言意義非凡。很欣慰我們的地理位置能為您遊覽牌坊街提供便利,也很高興我們的員工(尤其是餘銀麗小姐)的友善與貼心服務、乾淨舒適的客房以及您所喜愛的愜意氛圍,讓您擁有了這段美好的入住體驗。 您提到此次入住比2018和2019年的前兩次行程更愉悦難忘,這對我們來説是莫大的鼓勵。您願意再次光臨並推薦給朋友,這份信任與支持讓我們備受感動。 誠摯邀請您隨時再次歸來——我們定會一如既往,為您營造更温馨難忘的住宿回憶!
M14362****
Queen Room
Stayed in Aug 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 12, 2025
The facilities are exceptionally new and modern. In the lobby, guests can enjoy complimentary coffee, lemonade, and black tea, which is a nice touch. Luggage storage is available, and there's a well-equipped gym and a laundry room on the fourth floor. The entire place was impeccably clean and tidy. Its location is absolutely fantastic; it's very close to Xima Road, allowing for an easy and pleasant walk along the bustling commercial street directly to the famous Paifang Street and Guangji Bridge. Lastly, the staff provided outstanding service and were incredibly friendly and helpful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for your thoughtful and positive review! Seeing your appreciation for our hotel's facilities, hygiene, environment, and service is truly inspiring to all of us. We will continue to strive to provide every guest with a wonderful stay experience and look forward to welcoming you back again.
Guest User
Queen Room
Stayed in Aug 2025
Couple
5 review
9.5/10
Amazing
Posted on Sep 16, 2025
Hotel near Pai Fang Street and 美食街. Very conveniently located near eating and shopping area. Hotel staff very helpful.
6/7
Response from Property: Dear guest, thank you for your kind words about our convenient location and helpful staff. We are glad you had a pleasant stay and hope to welcome you back soon.
huangjun67
Queen Room
Stayed in Jul 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Aug 29, 2025
Nestled in a courtyard right next to KFC, this hotel offers a peaceful retreat despite being in a lively neighborhood. The service is excellent. Given the hot weather, it was incredibly thoughtful of them to allow us to leave our takeaway food at the front desk to be stored in their fridge. From the intersection downstairs, a mere 10-minute walk to the left will take you directly to Kaiyuan Temple and Paifang Street. Continue a bit further east, and you'll find Guangji Tower and Guangji Bridge, which is incredibly convenient. Plus, there are so many delicious local snacks around the hotel. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you so much for sharing your stay experience in such detail! We are very happy to provide you with thoughtful service and to see you explore all the fun and delicious places in the surrounding area. We welcome you to come again and continue to unlock more wonderful things.
Guest User
Superior Queen Room
Stayed in Jul 2025
Couple
36 review
10/10
Outstanding
Posted on Sep 6, 2025
The hotel is located right next to the ancient city; a short walk to the left from the hotel entrance will take you directly into it. It offers great value for money, being much more affordable than other hotels in the area, and the rooms are clean and tidy. The best part is that the hotel provides a free laundry room and detergent. It's incredibly convenient to be able to wash and dry your sweaty clothes after a day of sightseeing – this feature truly deserves a big thumbs-up! To the right of the hotel, less than 200 meters away, you'll find the famous 'Xima Congee City'.
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for sharing your detailed stay experience! We're particularly pleased that you found the hotel's prices affordable, the rooms clean, and our complimentary laundry service and detergent so appealing. We're also happy to facilitate your visit. The food at "Xi Ma Zhou Cheng" is also worth a try. We look forward to serving you again next time.
M28400****
Superior 2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 26, 2025
Our room was nice and spotlessly clean. The hotel staff were all very friendly and patient. Getting around was also convenient, with popular attractions and a food street just a short walk of a few hundred meters away. However, the room was a bit on the small side, and the wardrobe was quite compact too. The hotel breakfast was decent, offering a good variety, and the dining area was quiet and clean. Complimentary coffee and tea were available in the lobby. Should I visit Chaozhou again, I would definitely choose to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, I'm so touched by your detailed review! We're so happy to have your room, service, breakfast, and complimentary tea recognized. We've already noted your suggestions for space and will work hard to improve them. We look forward to giving you an even better experience next time. We're always waiting for you to come back!
M301701****
Superior 2-bed Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 28, 2025
The rooms are clean, and it's conveniently located very close to all the main attractions. It's an ideal place to stay for families with children. There are plenty of shops nearby, yet the area itself is quiet. The service was excellent. Definitely a top choice for a family vacation.
Original TextTranslated by Google
Response from Property: Dear guest, we're so happy you chose our place to stay with your children. You praised our clean rooms, great location, and excellent service. We're so proud to be your top choice for a family trip! With convenient locations and a quiet environment, we truly want everyone to feel comfortable. We look forward to creating wonderful memories for you and your family next time.
M362156****
Queen Room
Stayed in Jul 2025
Couple
13 review
8.0/10
Very Good
Posted on Aug 28, 2025
Having had a good experience at a Homeinns Premier in Chengdu, I chose the Homeinns Business Traveler in Chaozhou, but the experience here was truly a roller coaster ride. The only thing I'd give a perfect 5-star rating to was the service. As expected from a chain hotel, the staff training was excellent. The front desk was very welcoming, and when they didn't have mosquito repellent, they thoughtfully decanted a small bottle for me.
The hotel is about a five-minute walk from Paifang Street. However, the king room I booked was incredibly small – only about a third of the size of a king room I had at Homeinns in Chengdu. It was so cramped that I kept bumping into things, leaving my legs bruised. What's more, the sound insulation was terrible. I was woken up early in the morning by car horns from the street and loud conversations between hotel staff and other guests. I even specifically recorded dozens of seconds of video footage to highlight the issue.
Finally, a tip for fellow travelers: Chaozhou's food isn't as good as Shantou's. The only dish that made me want to revisit was Ah Rong's Claypot Porridge. For everything else, the prices and quality were seriously mismatched.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for the poor experience you experienced! We've deeply reflected on the issues with room size and soundproofing and will optimize our room types and soundproofing. Thank you for your appreciation of our service. We will strengthen training to maintain our excellence and provide culinary recommendations to local businesses. We hope you'll give us another chance to make up for this shortcoming. We wish you a happy stay.
M507236****
Superior 2-bed Room
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 21, 2025
The room was very clean, quiet, and well-lit. The front desk was easy to find, and the staff were incredibly friendly and helpful. I highly recommend it to anyone visiting with family and friends; it's truly the top choice for accommodation when traveling in Chaozhou. I'm totally sold on this Home Inn!
Original TextTranslated by Google
Response from Property: Dear guest, we're so happy to hear you praise our convenient location and the friendly front desk lady. That's what we do! Your recognition is motivation, and we'll definitely give you a better experience next time. Welcome back anytime. Have a great trip!
Anonymous User
Business Queen Room
Stayed in Jul 2025
Family
6 review
6.2/10
Posted on Aug 20, 2025
Overall, the environment was decent, and the location was very convenient. Service was prompt, and having a laundry room on the 4th floor was handy. However, I found a hair on the bedsheet and had to ask a staff member to change it. It was quite late, so an older gentleman came to change it, but he wasn't very professional. The front desk apologized and even gave me a breakfast voucher!
Breakfast was alright, with most basic items available. One lady scanned my card at the entrance, but when I went back for a second helping, another lady came up and asked for my room number. I told her it had already been scanned. Also, sometimes there was someone at the entrance, sometimes not. I saw two people just walk in and eat without scanning their cards, and the staff didn't even notice!
But what really left me speechless was this: when I returned to the hotel in the afternoon to collect my stored luggage, the front desk staff asked me to write a positive review. I said, 'Sure, I'll write it later.' A short while later, they came back and insisted again. I told them I needed to use the restroom and would write it afterwards. This staff member then asked if I could write it *right now*. I replied, 'I need to go to the restroom, why do I have to write it now?' He said he needed to verify it and take a photo... This is just ridiculous. This is not how you ask for good reviews! Forced positive reviews?? Originally, I would have given the service 4 stars, but now I'll only give it 2!!!
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for your poor experience! The hair on the bedsheets, the chaotic breakfast process, and the front desk's approach to requesting positive reviews all seriously violated our service standards. We have immediately addressed these issues: strengthening linen cleaning supervision, optimizing the breakfast checkout process, and standardizing staff communication techniques. We will strengthen training to address the inconvenience caused, and we guarantee this incident will not happen again. We hope you will give us a chance to make amends and re-enjoy our dedication!
M513410****
Superior 2-bed Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 16, 2025
Excellent, with a convenient location. The front desk staff were incredibly helpful, providing us with a tea set and water. They were so thoughtful that they even gave us a complimentary bottle of water for our journey when we checked out. The lobby offers complimentary coffee, water, and other refreshments. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you so much for your love and recommendation. It is our honor to provide you with caring service. We look forward to meeting you again.
M357703****
2-bed Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 8, 2025
This place is conveniently located near Paifang Street, offers excellent service, and is surprisingly quiet.
Facilities: Well-appointed.
Cleanliness: Spotless.
Environment: A tranquil retreat in the heart of a bustling area.
Service: The staff were exceptionally friendly and helpful.
Original TextTranslated by Google
Response from Property: Dear guest, we're so touched to hear you praise our location near Paifang Street, our friendly service, the quiet environment, and the comprehensive facilities! Our "quiet place amidst the hustle and bustle" is a source of pride for us. We will continue to maintain our cleanliness and attentive service. We hope you'll return to experience this comfort again. We wish you a happy stay.
M511419****
Queen Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 3, 2025
The service was truly exceptional; everything from check-in to check-out was incredibly thoughtful. The front desk staff processed my check-in quickly and patiently, always ready to answer any questions. The housekeeping team cleaned my room spotlessly every day and even carefully tidied up scattered items, making me feel right at home.
The laundry service was a huge plus! My clothes got dirty during my business trip, and I was starting to worry, but the hotel's laundry service was surprisingly fast and professional. My clothes came back clean, neat, and with a faint fresh scent. They were perfectly dried too, making them very comfortable to wear. It really saved me a lot of trouble.
The hotel's tea room was an unexpected gem. The ambiance was incredibly elegant and quiet, with a full set of tea utensils and good quality tea leaves. After a busy day, coming here to sit for a while, brewing a pot of tea, helped me feel completely relaxed. It's perfect for quiet reflection or a casual chat with friends.
Overall, I was very satisfied with everything and will definitely stay here again on my next visit.
Original TextTranslated by Google
Response from Property: Dear Guest, Hello! We're so touched by your detailed review, praising our front desk, housekeeping staff, laundry service, and tea room so thoroughly! Making you feel like you're back home is the ultimate goal of our entire staff. Knowing that the laundry service has alleviated your travel worries and the tea room has become your little haven of relaxation makes all our efforts worthwhile. Next time you visit, whether you need tea, laundry, or other services, we're always here to help. We'll definitely continue this thoughtful service. We wish you a happy day every day.
D3749****
Business Queen Room
Stayed in Jun 2025
Other
28 review
10/10
Outstanding
Posted on Jul 24, 2025
For a chain hotel, this is undoubtedly the best pet-friendly option in Chaozhou Ancient City. It offers consistent quality and is far less hassle than staying in a guesthouse.
It's genuinely pet-friendly; you just need to provide your dog's license/vaccination records and sign an agreement before check-in.
The location is superb – a peaceful haven amidst a lively area. The bedding is top-notch, the room is spotless, and there's no traffic noise.
There's a multi-story parking garage diagonally opposite the hotel (30 RMB/day), and the surrounding area is filled with charming old shops and local eateries beloved by residents.
Rooms are clean, and housekeeping is prompt with cleaning and replenishing supplies.
The staff are incredibly helpful and always go the extra mile to assist guests.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, hello! We're so happy you've chosen our hotel as your top choice for pet-friendly trips to Chaozhou Ancient City. 💖 Making your stay with your furry friend worry-free and comfortable is our biggest goal! We're honored to have impressed you with our pet-friendly, quiet, and attentive service. Thank you for sharing helpful information about parking and nearby restaurants. We look forward to seeing you back with your furry friend to continue exploring the wonders of Chaozhou. We're always on hand to provide you with a stable and comfortable experience. ✨
_WeChat19024****
Business Queen Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 17, 2025
The room wasn't huge, but it was clean and tidy. The male front desk staff member was excellent, proactively addressing our needs. When our baby needed a safety rail, they helped us move the bed against the wall. Another female staff member saw our baby crying and kindly gave them a small toy, which was very thoughtful. The housekeeping staff also greeted us warmly whenever we saw them. It's evident that the management has trained their staff well, as the overall service attitude was excellent.
Kaifang Temple is just a few hundred meters to the left of the hotel. Turn left from the temple and you'll find Paifang Street. To the right of the hotel is Ximalu Food Street, with tons of delicious food options. It's incredibly convenient, and the location is absolutely unbeatable. I'm really happy with my choice of hotel. Most attractions in Chaozhou are just a short ride away, costing only the minimum taxi fare. Excellent value for money.
Original TextTranslated by Google
Response from Property: Dear guest, hello! It warms my heart to see you sharing your thoughts with your baby. The front desk guy moving the bed, the hostess giving toys, and the aunties' warm greetings—you noticed these details, and they're the greatest testament to our training! We're so happy you chose our "location king" and felt so fulfilled to be your "good helper" on your Chaozhou trip. Come back with your baby next time, and we'll continue to provide the best service and accompany you on a relaxing stroll and dining. We look forward to seeing you again!