Hyatt Regency Changshu Kuncheng Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Changshu
Hyatt Regency Changshu Kuncheng Lake
No.1 of Instagrammable Hotels in Changshu
No.1 Southeast Avenue, Changshu, Jiangsu, China
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Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.Show More
We Price Match
Last booked 2 hrs ago
Highlights
Ideal location
Varied breakfast
Free parking
Superb views
Sparkling cleanShow More
Amenities
Luggage storageFree
Station pick-up service
Priority airport pick-up
Priority airport drop-off
Languages spoken at front desk
Taxi booking service
Station drop-off service
Executive lounge
All Amenities
Property Description
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
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4.8/5
ExcellentStaff was very professional and friendly. Swimming pool and food was amazing. Great hotel.
All 887 Reviews
Surroundings
Airport: Sunan Shuofang International Airport
(51.6 km)
Train: Changshu Railway Station
(14.7 km)
Train: Suzhou North Railway Station
(33.2 km)
Landmarks: Kunchenghu
(2.1 km)
Landmarks: Qinhuyuan
(4.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Suite - Lake-View (King bed)
1 Queen bed
75m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room Lake-View with Club Access (Doublebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (King bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Presidential Suite
1 King bed
160m² | Floor: 33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Guestroom Honor Pavilion With King Bed
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom (Singlebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Suite - 2-Bedroom, Lake-View (King bed)
Bedroom 1:2 Queen bed
116m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room with Lake-View (Doublebed)
2 Single bed
40m² | Floor: 17-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (King bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Executive Suite - Lake-View (King bed)
1 Queen bed
116m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room - Lake-View (King bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Themed Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Check Availability
4
Deluxe Room - Lake-View (1 King bed)
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
B.duck Theme Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Suite - Lake-View (King bed)
1 Queen bed
75m² | Floor: 17-30
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Excellent
887 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.8
- Service4.8
Average for similar properties in Changshu
Fen dou
March 9, 2025
因為新建的房間比較新，衞生條件也是高標準，性價比很高的體驗，整體從前台到客房每位員工給賓客的感覺都是回家一樣，尤其是禮兵部小李的熱情和幫助，期待下次在此入住
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Guest User
March 9, 2025
第二次入住，依然滿意
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Guest User
March 8, 2025
The hotel is very good overall. It faces the lake view, the bathroom is separated into dry and wet areas, the toilet has a separate single room, and the bedding is also OK. The sliding door of the bathroom is broken and difficult to close. The water in the shower room is also quite large. The hotel swimming pool is quite good, a real constant temperature swimming pool. The outdoor temperature is only about 10℃, but the water is not cold at all. The changing room is clean and bright, and no one is swimming 🏊. It is very well maintained.
There are almost no meat dishes for breakfast, but the Western pastries are very good, and the bread and cakes are must-eats! And the breakfast view is good.
The hotel's elevator design is not reasonable. Customer service must go to the top floor lobby first to reach the ground floor, and then change the elevator to get down. It is very troublesome to get a takeaway. Overall, I am very satisfied and it is also suitable for bringing children to stay.
Original TextTranslation provided by Google
Guest User
March 8, 2025
服務非常熱情，環境很好
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Fanchengtuolei
March 8, 2025
不錯的，我的客人來常熟都是在這裏
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Yalishanxiao
March 6, 2025
早餐豐富，酒店裝修不錯
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gongxi828
March 5, 2025
剛剛預訂成功，因為付款的問題，加了賓客服務中心的Cici的微信，服務熱情周到，非常迅速的解決了問題，還免費升級了房間，硬件設施非常高檔，以後會做為常熟出差的首選酒店，也會推薦給親朋好友，贊👍
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dadadong
March 5, 2025
很好。乾淨整潔，服務態度好，環境幽雅
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Anonymous User
March 2, 2025
The hotel is quite new, with good facilities, convenient bedside charging, and good service attitude. Simona added WeChat in advance before departure, booked a buffet dinner for us, upgraded the lake view room, and prepared children's toiletries in advance. She was warm and thoughtful. The restaurant waiter was careful to observe and saw the child picking up the food on the ground, and immediately took a disinfectant towel to wipe the child's hands. The details were praised. The room service was very fast in delivering supplies to the room. It was very relaxing and enjoyable to spend the weekend at Hyatt this week
Original TextTranslation provided by Google
Services & Amenities
Popular Amenities for China Travel
Luggage storage
Free
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Languages spoken at front desk
Taxi booking service
Station drop-off service
Additional charge
Executive lounge
2 Restaurants
Indoor swimming pool
Free
Cafe
Gym
Free
EV charging station
Wi-Fi in public areas
Free
Private parking
Free
Conference room
Additional charge
Multi-function room
Secretarial services
24-hour front desk
2 Restaurants
Indoor swimming pool
Gym
Conference room
Multi-function room
2 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:00-21:00,[Sat - Sun] 06:30-10:30, 11:30-14:00, 17:00-21:00
享悦中餐厅
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Pool with view
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Car charging facilities
Private parking
Free
Transportation
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Station drop-off service
Additional charge
Front Desk Services
Luggage storage
Free
Concierge service
Safe at front desk
Wake-up call
Bellhop
Lockers available
Express check-in and check-out
VIP check-in service
24-hour front desk
Languages Spoken
English
Chinese
Food & Drink
Lobby bar
Cafe
Room service
Health & Wellness
Gym
Free
Personal trainer
Fitness session
Public Areas
Executive lounge
PA and sound system
Executive floor
Elevator
Ventilation system
Non-smoking floor
No smoking in public areas
Humidifier
Cleaning Services
Ironing service
Additional charge
Dry cleaning
Additional charge
Clothes steamer
Laundry service (on-site)
Additional charge
Facilities for Children
Children's bathrobes
Children's meals available
Children's slippers
Children's toothbrushes
Business Services
Conference room
Additional charge
Multimedia display system
Wedding service
Fax/copying service
Additional charge
Multi-function room
Secretarial services
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
Security personnel
Fire alarm
Fire extinguisher
CCTV in public areas
Keycard entry system
First aid kit
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 79.00 (approx. VND 278,640) per person |
Children 13–17 years old | CNY 158.00 (approx. VND 557,280) per person |
Adult | Buffet:CNY 158.00 (approx. VND 557,280) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. VND 1,763,545) per night.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 289
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.