Hyatt Regency Changshu Kuncheng Lake
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1 night
1 room, 2 adults, 0 children
All properties in Changshu
Hyatt Regency Changshu Kuncheng Lake
No.10 of Gourmet Hotels in Suzhou
No.1 Southeast Avenue, Changshu, Jiangsu, China
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We Price Match
Last booked 46 mins ago
Highlights
Superb views
Ideal location
Free parking
Varied breakfast
Sparkling cleanShow more
Amenities
Indoor swimming poolFree
Executive lounge
GymFree
Private parkingFree
EV charging station
Priority airport pick-up
4 Restaurants
Cafe
All amenities
Property Description
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
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9.7/10
The hotel is new and nice. Xiao Sun from the room service department provides great service.
All 1,289 reviews
Surroundings
Airport: Sunan Shuofang International Airport
(51.6 km)
Train: Changshu Railway Station
(14.7 km)
Train: Suzhou North Railway Station
(33.2 km)
Landmarks: Kunchenghu
(2.2 km)
Landmarks: Qinhuyuan
(4.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
2-bed Room With Lake View
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Deluxe Room Lake-View With Club Access (Doublebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Presidential Suite
1 King bed
160m² | Floor: 33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Guestroom Honor Pavilion With King Bed
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom (Singlebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Queen Room With Lake View
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Suite - 2-Bedroom, Lake-View (King Bed)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
116m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room With Lake-View (Doublebed)
2 Single bed
40m² | Floor: 17-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Executive Suite - Lake-View (King Bed)
1 Queen bed
116m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Themed Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Check Availability
4
Deluxe Room - Lake-View (1 King Bed)
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
B.duck Theme Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 17-30
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.7/10
Excellent
1,289 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.6
- Location9.7
- Service9.7
Average for similar properties in Changshu
Guest User
September 10, 2025
環境：比較新不錯
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Guest User
September 10, 2025
本次入住體驗總體非常滿意，湖景無疑是最大的亮點，完全符合甚至超出了“為 view 買單”的預期。酒店在硬件和服務上表現可圈可點，雖有小瑕疵，但不影響整體的舒適與放鬆感。
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Guest User
September 9, 2025
酒店環境很好，實施也不錯，就是服務欠缺，與酒店星級不匹配，自助餐用餐時長太短，用餐不到一小時已經沒有菜品了，後續也未添加，有待提高服務品質。
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Guest User
September 9, 2025
服務如意，整體感覺舒適
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Zhiyuantangzhuren
September 8, 2025
房間內設施完善、佈局合理，視野開闊，服務質量很好，菜餚精緻，總體感覺有點超乎預期
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Guest User
September 8, 2025
一如既往的滿意，來常熟必住的酒店，35樓中轉方便很多。湖景房看出去還是很漂亮的，早餐可以再多加些品種。
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Guest User
September 7, 2025
酒店在昆承湖旁邊，上海自駕過去兩個小時不到在虞山和沙家浜景區中間。
樓層高，房間內有很好的風景，酒店內的咖啡廳和餐廳也是。酒店游泳池也很不錯，大游泳池需要帶泳帽，旁邊的小童戲水池不需要，年紀小怕水的小朋友可以從0.6米戲水池嘗試。
唯一的缺點是房間內廁所的感應燈過於靈敏了些，不過酒店服務很好，解決很及時，也給予了足夠的關懷。👍
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Guest User
September 7, 2025
週末到常熟玩，入住了常熟昆承湖凱悦酒店，前台服務很周到，房間設施很新，湖景房景觀很好，邊上的昆承湖酒家也很好吃。
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Guest User
September 7, 2025
工作人員服務特別親切，特別是Yori小吳。停車方便，餐廳很棒。賓至如歸！
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Executive lounge
Gym
Free
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
4 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Secretarial services
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Indoor swimming pool
Gym
4 Restaurants
Conference room
Multi-function room
4 Restaurants
常熟昆承湖凯悦酒店·享悦
Cuisine: Chinese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
常熟昆承湖凯悦酒店·咖啡厅
Business hours: [Mon - Sun] 06:30-22:00
常熟昆承湖凯悦酒店·大堂酒廊
Business hours: [Fri - Sat] 10:30-24:00,[Mon - Thurs,Sun] 10:30-23:00
常熟昆承湖凯悦酒店·隐秀三六
Cuisine: Asian
Business hours: [Sat - Sun] 11:00-14:00, 17:00-21:00,[Wed - Fri] 17:00-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Pool with view
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Lobby bar
Room service
Public areas
Elevator
Ventilation system
Humidifier
No smoking in public areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Health & wellness
Personal trainer
Gym
Free
Fitness session
Cleaning services
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toothbrushes
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 79.00 (approx. €9.50) per person |
Children 13–17 years old | CNY 158.00 (approx. €18.99) per person |
Adult | Buffet:CNY 158.00 (approx. €18.99) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. €60.07) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 283
Phone:+86-512-52051234
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
Frequently Asked Questions
What is the cancellation policy for Hyatt Regency Changshu Kuncheng Lake?
The cancellation policy for Hyatt Regency Changshu Kuncheng Lake varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Regency Changshu Kuncheng Lake?
What are the check-in and check-out times at Hyatt Regency Changshu Kuncheng Lake?
Standard check-in time at Hyatt Regency Changshu Kuncheng Lake is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt Regency Changshu Kuncheng Lake?
Does Hyatt Regency Changshu Kuncheng Lake provide breakfast?
Yes, Breakfast is offered at Hyatt Regency Changshu Kuncheng Lake. Breakfast option(s): Western, Chinese, Asian, Vegetarian. Does Hyatt Regency Changshu Kuncheng Lake provide breakfast?
Can I bring my pet inside the Hyatt Regency Changshu Kuncheng Lake?
As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Regency Changshu Kuncheng Lake.Can I bring my pet inside the Hyatt Regency Changshu Kuncheng Lake?
Is there a restaurant at Hyatt Regency Changshu Kuncheng Lake?
Yes, Hyatt Regency Changshu Kuncheng Lake offers on-site dining. You can enjoy a variety of Chinese, Asian dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Hyatt Regency Changshu Kuncheng Lake?
How far is the Hyatt Regency Changshu Kuncheng Lake from the closest airport?
The closest airport is Sunan Shuofang International Airport, and it is about 44 mins from hotel by car (51.6 km).How far is the Hyatt Regency Changshu Kuncheng Lake from the closest airport?
Is airport shuttle service offered by Hyatt Regency Changshu Kuncheng Lake ?
Yes, at Hyatt Regency Changshu Kuncheng Lake, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hyatt Regency Changshu Kuncheng Lake ?
About This Property
| Nearest Airport | Wuxi Airport |
|---|---|
| Distance to Airport | 51.6KM |
| Nearest Train Station | Changshu Railway Station |
| Distance to Train Station | 14.67KM |
| Average Price From | EUR175 |
| Hotel Star Rating | 5 |