Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(2068)
Positive reviews(2050)
Reviews with photos/video(244)
Friendly front desk staff(386)
Delicious breakfast(180)
Easy to get around(119)
Many amenities(115)
Perfect for business trips(60)
Close to train station(30)
Awesome gym(25)
Negative reviews(18)
Anonymous User
Superior 2-bed Room
Stayed in Mar 2025
Couple
3 review
8.0/10
Very Good
Posted on Apr 22, 2025
I have specifically requested for non-smoking room, I still get a room choked with cigarettes smell. When I feedback to the staff next day, they still insisted that level is non-smoking room. I don’t know what to say. Overall it’s a decent hotel with courtesy staff and standard breakfast spread.
Response from Property: 尊敬的賓客,您好!非常抱歉給您帶來不愉快的入住體驗。歡小朋很是自責。針對您所反應的問題,我們會及時整改,提升服務,跟進落實;加強管理與對房間設施設備的完善。努力為您提供更好的服務和住宿環境。非常期待能再次為您服務,誠邀您再次光臨長沙雨花高鐵站希爾頓歡朋酒店,給予歡小朋一次整改機會。我們定會給您一個滿意的入住體驗,帶給您更多的驚喜~祝您事事順心!開心每一天!歡小朋在此等待您的再次光臨~
Tripper2009
Superior 2-bed Room
Stayed in Apr 2025
Business traveler
2 review
7.5/10
Posted on May 16, 2025
The air condition does not cold and when requested for fan they do not have fan to offer.
Response from Property: DEAR GUEST:THANK YOU FOR YOU CHOOSING OUR HOTEL. WE ARE EXTREMELY SORRY FOR ANY UNPLEASANT EXPERIENCE YOU MAY HAVE HAD DURING YOUR STAY. THANK YOU FOR YOUR SUGGESTIONS. WE LOOK FORWARD TO SEEING YOU AGAIN NEXT TIME AND WITNESSING OUR CHANGES. WISH YOU ALL THE BEST!
Farhan Lim
Cozy Queen Room
Stayed in Jul 2025
Business traveler
5 review
6.0/10
Posted on Aug 14, 2025
Lights may need new replacements especially walkway areas
Response from Property: 尊敬_TIMYz129u8a****貴賓:非常遺憾未能達到您的期望,歡小朋向您表達最真摯的歉意!同時也非常感謝您的住店反饋,這樣才能使我們不斷發現工作中的問題,並及時改正和不斷提升。針對您的反饋我們已對房間燈光進行檢查,給您造成不便,歡小朋再次向您致歉。祝:工作順利,生活愉快。
Paul Sai Ho
Cozy Queen Room
Stayed in Mar 2025
Solo traveler
5 review
10/10
Outstanding
Posted on May 7, 2025
good breakfast, friendly service. Great comfort rooms.
Response from Property: 叮咚,非常感謝親的5分好評和用心的點評喲!歡小朋和小夥伴們開心極了呢,我們會再接再把服務做的更好,為您提供精美的服務是我們小夥伴共同的心願。我們相信細節服務才是最貼近您的服務,我們在這一條路上仍須努力。您就是我們的伯樂,發現我們如此多的優點。很慶幸能與您同行,願下次想聚會有更多的驚喜與感動。
Brams
Superior Queen Room
Stayed in May 2025
Business traveler
60 review
9.5/10
Amazing
Posted on Jun 15, 2025
New hotel with a very friendly staff
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適。
Abdulmajed
Cozy Queen Room
Stayed in Apr 2024
Business traveler
6 review
10/10
Outstanding
Posted on May 16, 2024
it's very nice and the employees very helpfully
Response from Property: Dear guests, thank you for choosing to stay at Hampton by Hilton Changsha Yuhua High-speed Railway Station.Our hotel extends a heartfelt thanks to our esteemed guests for their glowing review. It is our utmost pleasure to serve you and we are delighted to hear that you enjoyed your stay. Your satisfaction is our utmost priority and we look forward to welcoming you back again soon.
Mike341234123
Superior 2-bed Room
Stayed in Apr 2024
Other
6 review
10/10
Outstanding
Posted on May 3, 2024
It’s a new hotel with new facilities. There are automatic curtains, robes, good desk and ergonomic chair, very clean and good value. Also there’s a commercial washer and dryer that’s free to use.
Response from Property: Dear guest ,thank you very much for your recognition of our hotel, we will strive to do better, we are looking forward to see you again !
Guest User
Superior 2-bed Room
Stayed in Jun 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jul 8, 2025
Facilities: Very complete, rich breakfast, convenient parking
Hygiene: Very good hygiene, very careful cleaning
Environment: There are food and drinks around, and the accommodation is relatively quiet
Service: Warm and thoughtful, the front desk staff is nice and considerate.
Original TextTranslated by Google
Response from Property: Dear guests, your comments are as beautiful as spring flowers, blooming in our hearts. We are very glad that you give the hotel a five-star praise and evaluation. It is a great honor for each of our partners to be able to serve you. We hope to provide you with 100% satisfactory service. I wish you a happy trip to Changsha and Hampton by Hilton, and look forward to meeting you next time.
Guest User
Cozy Queen Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 8, 2025
The room is very comfortable and clean. There are many places to eat around. The Internet-famous crayfish restaurant is within walking distance. There are many places to eat supper at night. It is very convenient. In the end, I forgot to take the mobile phone charger, and the front desk lady immediately delivered it to me.
Original TextTranslated by Google
Response from Property: Dear guests, your comments are as beautiful as spring flowers, blooming in our hearts. We are very glad that you give the hotel a five-star praise and evaluation. It is a great honor for each of our partners to be able to serve you. We hope to provide you with 100% satisfactory service. I wish you a happy trip to Changsha and Hampton by Hilton, and look forward to meeting you next time.
Guest User
Superior 2-bed Room
Stayed in Jun 2025
Business traveler
2 review
8.0/10
Very Good
Posted on Jul 2, 2025
The room is large and quiet at night. The price is moderate during the tourist season. The hygiene is good. The service is good and the feedback is timely. The breakfast is rich. It is a good experience for the first time in Changsha. There are bus stations and subway stations nearby. It takes about 15 minutes by taxi from Changsha South Station.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for our hotel. Your recognition is the driving force of our work. Please help us fill all 5 stars next time! We will continue to provide high-quality services and facilities to make your next stay experience more perfect!
Guest User
Superior Queen Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 21, 2025
This hotel is located on Shumuling Road. The green sycamore trees on both sides of the road are full of vitality. There are all kinds of food, drink and entertainment around it. It is very convenient to travel by subway Line 4 and Line 5 and intercity railway. The room is clean and tidy, the breakfast is rich and delicious, the lobby environment is elegant, the front desk service is thoughtful, and the experience is perfect!
Original TextTranslated by Google
Response from Property: Huan Xiaopeng is grateful for our short time together. Huan Xiaopeng is satisfied if my dear can stay happily and satisfactorily. Since its opening, our hotel has been adhering to the concept of friendly, reliable, caring and comprehensive high-quality service. I hope that every friend who stays in the hotel can feel at home, just like the warmth at home. I am grateful for meeting you and spending a happy time together. I hope we can meet here again in the near future. Huan Xiaopeng will always be waiting for you. A grateful Huan Xiaopeng
FRANCIS
Cozy Queen Room
Stayed in Mar 2025
Business traveler
42 review
10/10
Outstanding
Posted on Apr 26, 2025
The hotel is new and clean, and the surrounding area is tidy. The hotel is close to the company and the high-speed rail station, with convenient transportation. There are many restaurants nearby, and the front desk staff are very nice and polite, always smiling. The restaurant breakfast is also very good and rich. I will book this hotel next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Because the years are long, there are countless reasons for love and expectation. Because the years are long, waiting and pursuit are more meaningful. Huan Xiaopeng will look forward to your stay again with joy. Thank you very much for your five-star praise. I wish you a happy life!
Lambolanbao
Cozy Queen Room
Stayed in Mar 2025
Business traveler
73 review
4.5/10
Posted on Apr 29, 2025
The air conditioner didn't blow cold air. The technician came to check and said there was no problem. However, the room was still 26 degrees at night and I woke up two nights because of the heat. I originally booked a double bed room, but they had two twin beds put together. What do you think this is for?...
Original TextTranslated by Google
Response from Property: Dear Lambo guest: Hello, first of all, thank you for choosing to stay in our hotel. You originally booked a comfortable king-size bed room, which is only 25 square meters in size. After communicating with you, the front desk upgraded it to the hotel's Hollywood king-size bed, which is 35 square meters in size. When you reported that the room was hot, we tried to communicate with you by phone many times to assist you or help you pack your luggage and change rooms, but were repeatedly rejected. Huan Xiaopeng's original intention has always been there, friendly/reliable/caring/considerate! It is a pleasure to have friends from afar. If you come next time, I look forward to seeing another side of Huan Xiaopeng.
Yuluoweihan
Deluxe Garden-View Double Bed Room (270 ° City View + Smart Whole House Voice Control + Smart Toilet + Mini Fridge)
Stayed in Jan 2025
Business traveler
46 review
8.5/10
Very Good
Posted on Feb 12, 2025
The hotel hardware and breakfast are very good, nothing to say. But this room is quite weird. Diagonally opposite the bed is a large mirror.
At first I didn’t pay attention. I woke up in the middle of the night in a daze and saw a person standing opposite me. I asked him what was the matter. But suddenly, I realized something was wrong.
I was so scared at the time that I turned on the light and found that it was the mirror (the fourth photo) reflecting the bathrobe hanging opposite...
The mirror in the hotel room cannot face the bed. It's scary.
Original TextTranslated by Google
Response from Property: Dear Yu Luo Wei Han guest: Hello, thank you for choosing Hampton by Hilton Changsha Yuhua High-speed Railway Station! First of all, allow Huan Xiaopeng to make the most sincere apology for what happened to you: I am very sorry that I frightened you. It was also our negligence that we did not understand your requirements for the room when you checked in. The hotel started operating in April last year. The room facilities and equipment are equipped and arranged in a standard manner by Huanpeng. Next time you come to stay, you can experience different room types and let Huanxiaopeng make proper arrangements for you. As the saying goes, there is no greater joy than making new friends. ^_^ ~
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
30 review
10/10
Outstanding
Posted on Feb 8, 2025
We were not disappointed with all the friends we met along the way, especially the one in Changsha. The breakfast was excellent. I would like to express my special thanks to the cold dish lady in the breakfast department. She helped us cut Hami melon 🍈 so that we could eat it conveniently during the journey. It was very heartwarming. The room is also very new and there are many food around, it is worth recommending! The sisters at the front desk are very beautiful
Original TextTranslated by Google
6/7
Response from Property: Dear guest, your comments are as beautiful as spring flowers, blooming in our hearts. We are very glad that you give the hotel a five-star praise and evaluation. It is a great honor for each of our partners to be able to serve you. We hope to provide you with 100% satisfactory service. I wish you a happy trip to Changsha and Hampton by Hilton, and look forward to meeting you next time.