Tyndall Hotel · Gap

Tyndall Hotel · Gap Reviews

Tyndall Hotel · Gap

3rd Floor, Building 3, China Resources Land, No. 112 Huangxing North Road, Wangluyuan Street, Kaifu District, Changsha, China, Kaifu District, Changsha, Hunan, ChinaSee Hotel Details
Tyndall Hotel · Gap
Tyndall Hotel · GapTyndall Hotel · GapTyndall Hotel · Gap
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Guest Reviews

9.5/10
Outstanding
4029 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(4029)
Positive reviews(3953)
Reviews with photos/video(1969)
Well designed(620)
Delicious breakfast(443)
Close to metro(377)
Friendly front desk staff(250)
Well decorated(242)
Fantastic river view(228)
Tasty restaurant(56)
Negative reviews(76)
Lllaspen
Xi|270° High-rise River View Cinema Suite
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 21, 2025
Wonderful hotel! Location: metro station is right downstairs of the building, line 1 is convenient for basically all attractions. Restaurants around there are various, I can get everything I need. Environment: 54th floor 270 degree river view was amazing. Amenities: fast elevator, smart robot for delivery. I love the art control of lights and curtains in the room, also the screening. Big round tub is soothing too, also the smart toilet! Service: quick response and kind service from receptionists via WeChat, I get constantly high quality service. Food: various choices for breakfast and good size of afternoon tea from the hotel! Advice: upgrade the comb to match the room price, also add English stickers on bath stuffs such as shampoo/shower gel Overall, high recommended hotel. Good for couple trip!
Response from Property: Dear Guest, Thank you so much for your wonderful review and detailed feedback—we’re absolutely thrilled to hear you had such a fantastic stay with us! It’s wonderful to know you enjoyed our prime location with the metro right downstairs, making your exploration of the city so convenient, and that the 54th-floor 270° river view left you amazed. We’re also glad the amenities like the fast elevators, robot delivery, smart room controls, and the big round tub added to your comfort—those little touches are designed to make your stay extra special. Your kind words about our reception team’s quick and thoughtful service via WeChat mean a lot to us; we always strive to ensure every guest feels well-cared for. And we’re happy the breakfast variety and afternoon tea hit the spot too! Thank you for your helpful suggestions about upgrading the combs and adding English labels to the bath products—we’ll pass these along to our team right away to make improvements. It’s such a pleasure to be recommended by you, especially as a great choice for couples’ trips. We can’t wait to welcome you back soon for another amazing stay—until then, wish you all the best!
Anonymous User
Xi|270° High-rise River View Cinema Suite
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 24, 2025
The hotel is conveniently located next to a train station. Their service was superb which they extended complimentary late check till 2pm and also arranged omplimentary room decor for birthday celebration.
Response from Property: Dear Guest,Thrilled to be part of your birthday celebration! At Tyndall Hotel, we curate "effortless moments" for young explorers—the late check-out till 2pm allows you to linger in the morning glow over Xiang River, while minimalist room decor adds a warm touch to your urban escape.Just as the Tyndall effect reveals light's path, we aim to illuminate your journey. A 5-minute walk leads to Chaozong Street's vintage boutiques and indie cafes. Next visit, let us craft more avant-garde surprises for your #LightChasing trip.
Yas_mini
High-rise City&River View Twin Room
Stayed in Dec 2024
Family
32 review
6.0/10
Posted on Jan 21, 2025
Book a review view the view was exceptional. The breakfast was lacklustre and just not up to standard. The room was decent and cleaning could be better. As well as general Maintenance of the room. The daily housekeeping was none existent. All that was done was bed somewhat neatened and towels refreshed and water provided. No cleaning of anything else was done which was highly disappointing for a 4star hotel. We also kept on running out of toilet paper. Requesting amenities on xiaodu was pointless cause they never arrived.
Response from Property: 尊敬的貴賓:您好!真遺憾沒給您良好的消費體驗!感謝您給我們提出的寶貴而誠懇的建議和意見!我們將會同客房部的阿姨們再次改進工作流程和機制,讓每位顧客都對我們酒店的衞生放心、住得安心!設備方面也會全面對小度進行排查,讓他發揮應有的作用!希望您給我們一個改進的機會,期待您的再次光臨!祝您和全家幸福安康!生活美滿!
Guest User
High-rise King Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 10, 2025
Friendly and efficient staff. Comfortable room and good city view. Right next to a subway stop.
Response from Property: #一線高空江景#五一廣場#管家服務尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望隙酒店會是您回憶裏最温馨最獨特的那個! 酒店位於地鐵口,近五一廣場,出行方便,期待您的下次入住!
Testing
High-rise City&River View Twin Room
Stayed in Feb 2025
Family
7 review
10/10
Outstanding
Posted on May 6, 2025
Very good and nice hotel. New, clean!
Response from Property: #一線高空江景#五一廣場#管家服務 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 Tyndall·隙酒店 會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!
Guest User
Family Twin Room
Stayed in Apr 2025
Traveling with friends
5 review
6.0/10
Posted on May 27, 2025
Not recommend for the price I paid. When we arrived at 3pm, CS told me the room wasn't ready, while it mentioned that check in time is from 11am onwards. There was only one hanger holder in the bathroom to hand towel, no where to put any changed clothes. This hotel located in a commercial building together with another hotel, so was little challenging to find. Overall with the price I paid for a three persons room, not worth it. Location is good as it's quite close to 五一廣場
Response from Property: #一線高空江景#五一廣場#管家服務 尊敬的賓客:您好!感謝您入住酒店並分享您的入住感受。很高興酒店的每一個環節都得到您的認可,通過您細緻的描述,可以感受到這次旅程給您帶來的幸福感,這是我們酒店一直追求的,也將成為我們繼續努力、不斷進步的動力。期待下次為您服務, 祝生活愉快!
Jack
High-rise King Room
Stayed in Oct 2024
Couple
8 review
9.0/10
Great
Posted on Nov 28, 2024
View of Xiang River was absolutely spectacular (see attached photo). Price performance was off the charts. There was one thing that I didn't get about this hotel. If there is a law in China against smoking in air conditioned areas, then why was there an ashtray in the lift lobby?
Response from Property: Dear esteemed guest,We express our gratitude for your selection of Tyndall hotel · Gap (Changsha Wuyi Square Store) and your endorsement of our rooms. Nonetheless, we offer our most sincere apologies for failing to fully meet your expectations. Indeed, our country has regulations that advocate for the prohibition of smoking in public areas, and certain cities have enacted local legislation. We take your suggestion with the utmost seriousness and will remove the ashtrays and post no-smoking signs to accommodate the feelings of non-smoking guests. Tyndall hotel anticipates your next visit with great eagerness!Sincerely,Cindy Yang#Downtown#Upper river view#HOTEL BUTLER-SERVICE
88GC88
High-rise King Room
Stayed in Apr 2025
Family
8 review
9.5/10
Amazing
Posted on May 22, 2025
Good breakfast buffet. Room had strong smell of cigarette smoke. This was resolved after they cleaned the room and brought in an air purifier.
Response from Property: #一線高空江景#五一廣場#管家服務 尊敬的賓客,您好!非常感謝您對酒店的支持,沒能得到您全 5 分好評,我們心裏還是有 點失落,感謝您給我們提出的寶貴的意見,您的意見將是我們前進的動力。酒店還有做的不到位的地方,我們也定會努力做到更好。希望我們的服務能給您帶來更多的驚喜和感動,Tyndall·隙酒店期待您下次光臨!祝您生活愉快!
Guest User
Wangyu·270° City&River View Cinema King Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 2, 2025
nice!
Response from Property: #一線高空江景#五一廣場#管家服務尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望隙酒店會是您回憶裏最温馨最獨特的那個! 酒店位於地鐵口,近五一廣場,出行方便,期待您的下次入住!
Kurtis Martin
High-rise King Room
Stayed in Mar 2025
Business traveler
19 review
9.0/10
Great
Posted on Jun 17, 2025
Excellent breakfast... just a bit expensive. I enjoyed my stay, but the swimming pool was closed when I was there.
Response from Property: #一線高空江景#五一廣場#管家服務 尊敬的賓客:您好!感謝您入住酒店並分享您的入住感受。很高興酒店的每一個環節都得到您的認可,通過您細緻的描述,可以感受到這次旅程給您帶來的幸福感,這是我們酒店一直追求的,也將成為我們繼續努力、不斷進步的動力。期待下次為您服務, 祝生活愉快!
Ngoooo
Family Twin Room
Stayed in Sep 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Oct 15, 2024
“Great location, conveniently located near peiyuanqiao station.. friendly staff, and hotel is renovated in style.”
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we have done only brings a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard to prepare you for you to come back at any time!
Hope Weiling
High-rise City&River View Twin Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 18, 2025
Good service, good location, hotel is new and clean, breakfast could be better with more varieties.
Response from Property: #一線高空江景#五一廣場#管家服務#智能客控#視覺盛宴#設計師酒店#尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 Tyndall·隙酒店 會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!
Yi Kai Andy
High-rise King Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 26, 2025
Very good value here. Can't really find any fault.. heated toilet seat etc.. breakfast included too
Response from Property: #一線高空江景#五一廣場#管家服務#智能客控#視覺盛宴#設計師酒店#尊敬的賓客:您好!看到您的評價我們非常開心~感謝您對酒店服務、位置、風格等各方面的肯定!我們致力為每位客人提供最為貼心細緻的服務,為每位客人帶來超值的入住體驗。Tyndall·隙酒店是一家富有年輕活力的豪華城市藝術酒店,以温馨體貼的管家服務向賓客展示酒店的獨特魅力。您的鼓勵是對酒店最大的支持和肯定,我們會用心服務好每一位家人,期待和您的下次相遇。
elliegator
Jing|High-rise River View King Room
Stayed in Dec 2024
Family
6 review
10/10
Outstanding
Posted on Feb 7, 2025
Clean and beautiful place. The view was amazing!!! Location was still ok, short DiDi ride to attractions
Response from Property: Appreciate your wonderful feedback! Cleanliness, beautiful scenery, and a decent location are all part of our commitment to your comfort. Hope to see you again soon!
Jiang
Jing|High-rise River View King Room
Stayed in Dec 2024
Couple
24 review
10/10
Outstanding
Posted on Jan 4, 2025
Beautiful hotel with lovely decorated interiors. There is a self service laundry which is great and the rooms are super spacious. Staff are very friendly, and breakfast is great. Would definitely stay here again!
Response from Property: Dear guests:Hello! Thank you very much for your stay and kind words. We are delighted to have brought you wonderful moments during your trip. Your compliments have greatly inspired our hotel and serve as the driving force for our progress. We will continue to maintain our enthusiasm and strive to ensure that every guest has a home-away-from-home experience. We are eagerly looking forward to your next visit! Welcome back to stay with us again. Wish you a pleasant life!Tyndall Guest Team,TJ Jiang