Atour Hotels in Changsha

The room was very clean. Upon check-in, I even saw a cleaner using a lint roller on the floor, which showed great attention to detail. The staff was very patient in guiding me through check-in. I had originally booked a windowless room, but for a small extra fee, I was upgraded to a street-facing room. They offer laundry service, and it was fantastic – clothes were washed, dried, neatly folded, and delivered right to my door! They also called to ask if I needed the room cleaned, though the cleaning service on the second day wasn't as prompt. The hotel's location is very convenient for transportation; there's a subway entrance/exit right downstairs, along with many restaurants and snack shops. If you turn left outside, 'Ben Luobo' offers very authentic Changsha cuisine. Despite being in a bustling area, the room itself was very quiet. A couple of minor drawbacks were that the elevators were a bit slow, and breakfast wasn't included.

The room was clean, and the service was excellent. They even have robots that can deliver parcels directly to your room. The TV was huge, and you could cast content from your iPad to watch your favorite movies – it was even bigger and better than TVs found in many five-star hotels. The breakfast was decent; I particularly recommend the beef and rice, which I had every morning. The location is fantastic. Right next door, there's a picturesque hutong alleyway perfect for photo ops, filled with charming little shops, delicious restaurants, and even an Italian gelato shop. It's also very close to Huangxing Walking Street and Wuyi Square, with a subway station nearby, making it incredibly convenient to visit attractions like Orange Isle and Yuelu Academy. I'll definitely stay here again on my next visit!

I've always opted for Atour hotels on my trips. For this visit to Changsha, I naturally planned to book an Atour again. However, I noticed an Atour with an 'S' in its name and was initially curious about its meaning. A quick call to inquire revealed that 'S' denotes Atour's premium, high-end series. Intrigued, I decided to book the Atour S, and it certainly proved to be a significant upgrade from the regular Atour hotels. Firstly, the hotel's location is excellent and easy to find, being very close to Wuyi Square – incredibly convenient for tourists like us. The front desk is uniquely situated on the 49th floor, with a dedicated elevator providing direct access, which effectively separates guests from the bustling street-level crowds. Stepping into the lobby, I immediately sensed a distinct, more upscale ambiance compared to standard Atour hotels. The front desk staff were highly professional during check-in. They even overheard my friend and me complaining about the heat and our sweaty clothes, and proactively offered laundry service. Entering the room, I was instantly captivated by the breathtaking view from the window. We checked in at dusk, just in time for a stunning sunset, and I couldn't resist spending a good while taking photos from our window. The next morning, I made sure to wake up early for breakfast, choosing a window seat. Enjoying my meal with such a beautiful vista truly uplifted my mood. I will definitely prioritize staying at Atour S hotels for all my future travels.

The housekeeping staff were very attentive and friendly, always greeting us. Our room was impeccably clean and tidy, and the facilities were comprehensive. Being on a high floor, the river view was absolutely stunning. Check-in was quick and smooth, with no issues. They provided a wide array of guest amenities, including thoughtful items like alcohol wipes. The room featured central air conditioning that operated very quietly. The lobby also had a delightful, subtle fragrance. The hotel is well-equipped with a laundry room and a gym. The laundry staff were incredibly helpful, even washing our clothes and delivering them directly to our room. The soundproofing was excellent, as I was specifically assigned to a double-soundproofed floor! Booking was a breeze, and I'll definitely be returning to this hotel on my next trip.

Overall it's pretty good. The waiters will take the initiative to greet you. Breakfast will be adjusted every day. In particular, the water pressure of the shower is very high! The shower is very comfortable~ It's convenient to be about 10 minutes away from the subway station. Every time I go out, Atour is the first choice and will not disappoint. The only small drawback may be that the ordinary rooms of Atour are not equipped with a small refrigerator. If there is one, it will be perfect! BTW, the rice and noodles in the side fly restaurant downstairs are not good! If you don't look at the environment and taste, you can really try it. The toppings are all fried by themselves, ”alley shop”.

Very good hotel, it’s slightly hidden from the main road so it’s not too loud at night. The neighbourhood is also very tidy and quaint. The hotel is very new, so all facilities are very up to date. Many details in the rooms that make our stay very comfortable. We are enjoyed a deal where we add 1$ for breakfast and it’s very worth it. The food was quite decent and have unlimited coffee.

The hotel is newly opened, but there is no peculiar smell. The lobby has a nice fragrance, which implements the usual simplicity and refinement of Atour. The breakfast is delicious and there are many varieties. The Changsha specialty rice noodles are very authentic. The free laundry service is also very considerate, and the aunt can deliver it to the room. The hotel's gym is also very good, with basic facilities. There is also a minibar in the room. Small snacks and drinks are free. The service is also very enthusiastic. When passing by, the staff will greet you kindly. It is very close to the subway station. Line 1 can go directly to May Day Square. The cost performance is very high, great! ! !

Cleanliness: The room was exceptionally clean. Housekeeping was incredibly efficient; if I left the 'make up room' sign on in the morning, the room would be spotless by the time I returned around noon. The ventilation might not be the best, as the bathroom had a slight lingering odor, possibly from the previous guest who had just checked out. However, it mostly cleared up after I turned on the exhaust fan, and overall, the room felt very clean. Location: The location is very convenient. The hotel is just a few minutes' walk straight from the subway exit, making transportation incredibly easy. Various attractions are only a few subway stops away, and taxi rides to most places were just the base fare. Service: The staff were incredibly attentive. They would proactively offer to press the elevator button for guests and always greeted you warmly. Laundry service was efficient, with washed clothes quickly returned to the room. During check-in, they even upgraded my room for free. Although my two-night booking didn't include breakfast, when I inquired at the front desk, they kindly offered complimentary breakfast for the first day. Takeout orders were quickly delivered to my room, and upon check-out, they even thoughtfully asked if I needed bottled water. Overall, it was a very pleasant stay, and I would definitely consider staying here again if I return to Changsha.

The room was spacious and fully equipped, and it was very quiet at night. It's a newly opened hotel, only a month old, so the aromatherapy was excellent, and the service was exceptional. The front desk manager, seeing we were checking in with a child, gave us a national flag and wristbands, and even gave us three complimentary breakfasts. The breakfast was plentiful, and the staff, including the lady cooking, were very polite. They greeted us warmly and with smiles as we entered and left. Overall, it was a great experience in Changsha. The restaurants nearby were also excellent, offering typical, affordable, and authentic Changsha cuisine. Highly recommended! Getting around is very convenient; it's just a few minutes from Orange Isle, Wuyi Square, and the IFC mall by subway – extremely close!

Very satisfied with a stay experience! · Location: The hotel is in a good location, a few hundred meters from the subway and Wuyi Square, within walking distance. It is also very convenient to go to various attractions and business districts. Hygiene: It is very reassuring as soon as you enter the room. The whole room is clean and tidy. The bathroom is separated from wet and dry. There is no smell. There are also alcohol wipes. · Facilities: The facilities are very new and smart, the TV can be screened, electric curtains and various switches, including air conditioning knobs, are at the bedside for easy adjustment. The shower room is large and spacious, the water temperature can be adjusted, the pressure one-click switch, the water pressure is very comfortable. Free Wi-Fi speed is fast, the bedside is equipped with various plug-in ports, directly plugged in with the data cable. Environment: The whole hotel is decorated in warm colors, very stylish, the elevator entrance, stairway, aisle are very spacious, accompanied by the fragrance, the overall environment makes people feel warm and advanced. · Service: The front desk staff is warm and welcoming and check in is fast. If you have any needs, try your best to meet them! Summary: Great value for money, highly recommended, will choose here next time! Suggestion: Buffet breakfast is more selective, it is better!