Hyatt Place Changchun Jingyue

Hyatt Place Changchun Jingyue Reviews

Hyatt Place Changchun Jingyue

No. 3777, Shengtai Road, Jingyue District, Nanguan District, Changchun, Jilin, 130000, ChinaSee Hotel Details
Hyatt Place Changchun Jingyue
Hyatt Place Changchun JingyueHyatt Place Changchun JingyueHyatt Place Changchun Jingyue
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1 night

Guest Reviews

9.6/10
Excellent
1364 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1364)
Positive reviews(1340)
Reviews with photos/video(136)
Friendly front desk staff(299)
Delicious breakfast(131)
Classy environment(128)
Perfect for business trips(54)
Awesome gym(20)
Stayed multiple times(12)
Easy to call taxis(7)
Negative reviews(19)
Anonymous User
Double Room
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 22, 2024
the room is big and clean,view from the room is also nice staffs are friendly and helpful buffet style breakfast with variety of foods and the taste is good overall is good the only thing is the room is poor lighting even though all the lights are turn on
Response from Property: Thank you very much for your positive review of the hotel and we are pleased to hear your liking of the room size, cleanliness and various services in the restaurant. We apologize for feedback on room lighting issues and take it very seriously. Inspection and improvement have been carried out immediately to ensure that all rooms' lamps are in good condition and have sufficient light. Looking forward to providing you with a fully satisfactory stay experience again. Thank you again for your valuable opinions and support!
Jason
Jiaxuan Twin Room
Stayed in Feb 2025
Solo traveler
46 review
10/10
Outstanding
Posted on Mar 15, 2025
It’s a perfect hotel in Nanguan area, very clean, rooms are big and spacious, many facilities to make staying easier. Perfect stuff with good English, also cleaning ladies very kind and rooms are cleaned daily. Definitely the best choice for this area in Changchun.
Response from Property: Thank you very much for your high evaluation and recognition of us! For this, I would like to express my deepest thanks to you. We are always committed to providing the best experience for every guest who stays, and we are delighted to see your satisfaction here. Your suggestions are very important to us, and we will continue to strive to improve the service quality and provide guests with a more comfortable and convenient accommodation environment. Please visit again, and we will prepare carefully to bring you a more perfect stay experience. At the same time, you are welcome to give more valuable suggestions on our services and facilities. Thank you again!
Anonymous User
Double Room
Stayed in Aug 2024
Other
38 review
10/10
Outstanding
Posted on Nov 4, 2024
Good staff service. There is also a park opposite the hotel.
Response from Property: Dear guest, thank you for your affirmation and sharing! We are very pleased that you enjoyed your stay, especially the compliments on the staff service and surrounding environment. We know that good service comes from the joint efforts of the team, and your satisfaction will inspire us to continuously optimize and improve. Regarding the park you mentioned, we recommend a walk in the early morning or late afternoon to enjoy the tranquil nature and also a great way to relax your mind. We look forward to serving you again and making your next experience even better. Thank you again for your valuable evaluation and support!
Anonymous User
Double Room
Stayed in Dec 2024
Solo traveler
9 review
8.0/10
Very Good
Posted on Jan 21, 2025
Nice place to stay. abit out of the way but quiet.
Response from Property: Thank you for visiting and appreciating our quiet environment. For the remote locations you mentioned, we are considering adding shuttle services to ensure convenient travel for every guest. At the same time, our hotel will soon launch more special experience activities, so that you can enjoy rich leisure time in the quiet. Thank you again for your valuable feedback and look forward to your next visit to bring you a more complete stay experience.
Guest User
Double Room
Stayed in Jan 2025
Business traveler
3 review
10/10
Outstanding
Posted on Feb 18, 2025
Cherry shi good
Response from Property: Thank you very much for your review "Cherry Stone Good". We know that one will definitely be the greatest encouragement for our hard work. We are extremely honored and delighted to hear that our environment or facilities can leave such a wonderful impression on you. In order to ensure that every guest's experience can continue to maintain or even exceed your satisfaction, we have been constantly striving to improve the service quality and facility conditions. If you have any dissatisfaction or suggestions for improvement, please feel free to let us know. Your feedback is very important to us. Thank you again for choosing Cherry Stone, we look forward to future encounters and continue to create a warm and pleasant stay experience for you.
Chee Wah
Double Room
Stayed in Jan 2024
Family
21 review
9.5/10
Amazing
Posted on Apr 7, 2024
Amenities limited
Response from Property: Dear guest: Thank you very much for your comments! We attach great importance to your feedback, First of all,Hyatt Place is a select Service hotel under Hyatt brand。Amenities did not have full service hotel complete。 Secondly,Please let us know what kind of amenities you need and take corresponding measures to improve. Finally,we will keep in touch with you inatimely manner,and welcome your feedback on our workprogress and improvementat any time to help you bettere xperience ours ervice. Thank you for you rtrustand support,and we wil ldo our best to create a better accommodation experience for you.
Guest User
Jiaxuan Twin Room
Stayed in Feb 2025
Business traveler
14 review
9.5/10
Amazing
Posted on Mar 17, 2025
The hotel is on the expressway, and it is very convenient to go to the airport. Xue Bing at the front desk provided good service and gave a lot of travel suggestions. I will patronize it next time. There are also many American restaurants and attractions around.
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Response from Property: Thank you very much for your affirmation of our hotel, especially for the high evaluation of Ms. Xue Bing at the front desk. Her professionalism and enthusiasm are the pride of our team. We are glad that you are also satisfied with the surrounding facilities and the convenience of going to the airport. In order to enhance your next experience, we plan to upgrade the airport shuttle service to provide more convenient pick-up options, and will also add more signs in the hotel so that new guests can find us more easily on the busy streets. Regarding the surrounding American customs and attractions, our tourist information center will add more practical information and provide customized travel suggestions to make your exploration journey more colorful. Thank you again for your valuable comments, and look forward to your next visit, and continue to create a wonderful travel experience for you!
Guest User
Double Room
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 26, 2025
Alice, the front desk receptionist, was attentive and enthusiastic. She upgraded the room type for free. There were both Chinese and Western breakfasts. The stay experience was great😊
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Response from Property: Thank you very much for your enthusiastic review. We are really happy that Alice's service has been highly recognized by you! Regarding room upgrades and rich breakfasts, our goal is to make every guest feel at home in the hotel. If you come again next time, we will listen better to your needs and preferences and provide more intimate customized services. Thank you again for your feedback, and I hope to add color to your journey in the future!
Guest User
Double Room
Stayed in Jan 2025
Solo traveler
34 review
10/10
Outstanding
Posted on Feb 9, 2025
The room is clean, simple and comfortable. The pillows are super satisfying. Miss Xue Bing upgraded the room and gave me a free breakfast. There are both Chinese and Western breakfasts. It's very good. I will choose this hotel again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your compliments and choice. We are glad to know that you are satisfied with the room, pillows and breakfast. We sincerely hope to continue to meet your needs. In response to your feedback, we have shared your affirmation with all staff, especially paying more attention to the improvement and enhancement of the pillow selection to ensure its comfort. At the same time, we will continue to maintain and optimize the breakfast service to ensure that both Chinese and Western cuisines are taken into account and enhance the overall dining experience. Ms. Xue Bing, whom you mentioned, is a front desk receptionist, but we are improving employee training and service processes in order to provide quality services to more guests. When you visit next time, we hope to bring you a surprise beyond your expectations. Thank you again for your choice and support, and look forward to your next visit!
Aichishuangjiaochaoyinyudelaogu
Double Room
Stayed in Jan 2025
Business traveler
5 review
10/10
Outstanding
Posted on Feb 7, 2025
The lobby is very bright and the New Year is festive. Thanks to the help of Cui Yicheng, the supervisor at the front desk. The room is clean and tidy. The air conditioning in the room is very warm. The Northeast is not as cold as imagined. The lunch set on the second floor of the hotel is very delicious. The Nanchong rice noodles are delicious. It is good to eat authentic Sichuan rice noodles in the Northeast. I recommend you to try it.
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Response from Property: Dear guest, thank you very much for your all-round praise for our hotel! Your satisfaction is our greatest motivation. We are honored by the affirmation of Cui Yicheng, the front desk supervisor, and your praise will inspire him to serve guests better. We will continue to strictly maintain and optimize the room hygiene and air-conditioning comfort to ensure that every guest can enjoy a perfect accommodation experience. The lunch set and Nanchong rice noodles on the second floor are recommended by you. We will continue to select ingredients to maintain the freshness and quality of the ingredients. Thank you again for your valuable opinions and your love for the trip to Northeast China. We look forward to your next visit to continue to feel the warmth of home and the surprise of food here. Thank you again!
Yezioueryongyong
Guestroom (Double bed)
Stayed in Dec 2024
Family
9 review
10/10
Outstanding
Posted on Jan 31, 2025
Facilities: very new, and the room is large Hygiene: clean and tidy, and they come to help make the quilt Environment: absolutely ok, with a wide view Service: very good, thanks to Manager Cong for hosting me on the second day of the first ***** month Buffet breakfast: a little less variety, maybe it has something to do with the third day of the first ***** month. So overall it's good. A 400+ hotel, very close to Jingyuetan, really good.
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Response from Property: Thank you very much for your review! We are very grateful for your satisfaction and are glad to hear your high evaluation of the hotel. We are very pleased with your review. Our hotel environment is very good and the service is very thoughtful. We attach great importance to the stay experience of every guest, so we will do our best to meet your needs. In response to the problems you mentioned, we will continue to improve our services and improve the service quality of our employees. We will strengthen the training of front desk staff to ensure that they can better serve guests. We will continue to improve our service quality and provide you with a better experience. Thank you again for your review and wish you a pleasant stay in the hotel!
Jiaomayadeamanda
Guestroom (Double bed)
Stayed in Dec 2024
Solo traveler
30 review
9.7/10
Amazing
Posted on Feb 2, 2025
This is my second stay. Although the facilities have worn out over the years, it is still good overall. The mattress is comfortable, the pillows are not so good, but everything else is good. I will probably choose this hotel until there is a new hotel.
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Response from Property: 非常感謝您的肯定與寶貴反饋,我們倍感榮幸您再次選擇入住。對於床墊得到的積極評價我們深感欣慰,這也是我們的優勢所在。關於枕頭的反饋,我們非常抱歉未能達到您的期望。感謝您對我們的持續支持和嚴格要求,這是推動我們不斷改進的動力。如果您有更具體的需求或建議,請隨時告知。下次入住時,您將會體驗到我們的持續改進成果。期待您的再次光臨,感謝您的理解與支持!
Huge
Double Room
Stayed in Nov 2024
Business traveler
68 review
9.7/10
Amazing
Posted on Dec 31, 2024
Facilities: The room is a little cold, maybe because it is at the end of the corridor Service: Very good, praise the front desk Xue Bing, very good Hygiene: Very clean and hygienic Environment: Luckin Coffee is downstairs, breakfast is also good hotel
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We are glad that you highly evaluate the service and hygiene. Regarding the room temperature issue, to ensure the comfort of every guest, we have installed an electric heater in your room and adjusted the heating system. Regarding your breakfast suggestion, we are considering introducing more options to meet the tastes of different guests. Your satisfaction is our unremitting goal. We look forward to your next visit and experiencing our continuously improved service again.
rainyyla
Business Queen Room
Stayed in Oct 2024
Business traveler
26 review
10/10
Outstanding
Posted on Nov 28, 2024
The hotel facilities are quite new, the service is good, and there are many restaurants nearby. If you are on a business trip nearby, you can consider it.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and support! We are honored to provide you with satisfactory service and comfortable accommodation experience. Your feedback is the driving force for our continuous improvement. Thank you again for your stay and feedback. Your satisfaction is our greatest pursuit. We look forward to your visit again and experience the improvements and upgrades we have made for you. I wish you a happy life and smooth work!
Guest User
Double Room
Stayed in Oct 2024
Business traveler
3 review
9.0/10
Great
Posted on Nov 24, 2024
The double room is spacious, clean and tidy. There is a USB port at the bedside for direct charging. The room is also equipped with a humidifier. The cleaning is very diligent and clean every day. Cherry at the front desk warmly welcomes you to check in. The buffet breakfast provides hot soup noodles and wontons.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive and detailed feedback. We are delighted! Your satisfaction is a great boost to our team's motivation. Regarding the king-size bed room, USB ports, humidifier, and Cherry's friendly service at the front desk, which you mentioned, these are all highlights of our service. Regarding your suggestion for the German Sausage, we will consider expanding the menu to cater to a wider range of guests' tastes. We appreciate your gratitude and will continue to maintain and improve our service quality. We look forward to your next visit to experience our professionalism and hospitality again!