Hampton by Hilton Changchun Cultural Plaza Reviews
Hampton by Hilton Changchun Cultural Plaza
1118 East Minzhu Street, Chaoyang District, Changchun, Jilin, ChinaView Hotel Details
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Hampton by Hilton Changchun Cultural Plaza Guest Reviews
4.7/5
Outstanding
2751 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2751)
Positive reviews(2712)
Reviews with photos/video(401)
Delicious breakfast(424)
Friendly front desk staff(375)
Would stay again(83)
Perfect for business trips(55)
Close to metro(45)
Tasty restaurant(35)
Easy to call taxis(19)
Negative reviews(39)
Anonymous User
Cozy 2-bed Room
Stayed in Dec 2024
Travel with friends
18 review
2.0/5
Posted on Jan 12, 2025
One of the worst hotel interactions. There wasn’t a single day without issues.
Shemain Daily’s
Cozy 2-bed Room
Stayed in Oct 2024
Couples
22 review
3.0/5
Posted on Dec 6, 2024
Go out must take taxi. Walking distance only got few restaurants. This area is neighbourhood area. Not suitable for tourists. Walking to Hong Qi street need more than 30mins.
The design of hotel entrance is really unfriendly. Winter time the main door not open, only left door is open. I am carrying my large 30’ luggage and push thru a narrow slope, then need to open 3 door manually myself only can enter to hotel lobby. Hotel don’t have workers to assist to open door and take luggage.
Hotel is clean. Staff not friendly, asking questions about the restaurant nearby this area. They just reply don’t know, not local people without offering help to us. 😓😓😓
Response from Property: Dear guest, we apologize that our stay did not meet your expectations. Most of the restaurants near the hotel are on the opposite side of the square. Hongqi Street is also a bustling commercial district, while the hotel's location provides a peaceful and private space for guests to stay in. The current temperature is already in the cold winter season of minus ten degrees Celsius, with a chilly wind. In order to keep warm, the main entrance of the lobby has been closed. Looking forward to your trip to Changchun again during the season of warm spring and blooming flowers. Stay at our hotel and give us a chance to make up for it. We hope our service will satisfy you next time. Huan Xiaopeng wishes you a good mood every day and a happy work.
PamBKK
Superior Double Room
Stayed in Mar 2024
Couples
7 review
4.5/5
Great
Posted on Apr 26, 2024
Location is a bit far from the center. There's a nearby metro station though. The hotel is bright and modern. The room has all amenities we need. Shower is good. TV is big enough. Breakfast quality is a bit disappointing.
Response from Property: Dear guests, hello! Thank you very much for choosing Hampton by Hilton Changchun Culture Square! We are deeply sorry that you were not satisfied with your stay this time. We hope to have the opportunity to have more communication and exchanges with you and give us more valuable suggestions. We will do every service link meticulously and live up to your high expectations of the hotel! Regarding the breakfast issue, the hotel will organize relevant departments to adjust the breakfast issue. Thank you for your suggestions. We hope that Hampton by Hilton Changchun Culture Square can become your home in Changchun! We sincerely look forward to your visit again! Thank you! ^_^
Guest User
Cozy 2-bed Room
Stayed in May 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The hotel is very comfortable and spacious, We got upgraded without any additional charge. The breakfast spread is good with coffee machine. I am delighted they provide free laundry room with ironing board. Walking distance to subway blue line. Will totally recommend you to stay in this hotel.
Response from Property: 親愛噠~~非常開心給您留下了深刻印象,也希望這個美麗城市和熱情的工作人員能給您留下一段美好的回憶。期待您下次光臨, 祝一切順利。———貼心又温暖的歡小朋
Wee Tat Tan
Comfort Double Bed Room With Smart Guest Control And Smart Toilet
Stayed in Apr 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Jun 1, 2024
Very tidy and clean hotel, housekeeping Very well maintained, front desk very helpful in particulariss. Miss xio zhang
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新, 期待您的再次光臨, 我們將竭誠為您 服務———貼心又温暖的歡小朋
NickC
Cozy 2-bed Room
Stayed in Apr 2024
Couples
8 review
3.5/5
Posted on Jun 2, 2024
Location is average. Room doesnt have luggage rack. Need to place luggage on the floor. Wifi got intermittent connection problem. Front desk not very friendly.
But the restaurant staff is very efficient and hardworking.
Overall cannot compete with Atour or Mercure..
Response from Property: 親,看到您的點評,我們很傷心沒能給您滿意的入住體驗,這是我們最大的遺憾。 您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快, 感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。———想你的歡小朋
NixNax
Cozy 2-bed Room
Stayed in Oct 2023
Couples
7 review
4.5/5
Great
Posted on Nov 7, 2023
I stayed at the Hangzhou location twice this year and was blown away by the cleanliness and superior service there. So, as soon as I saw the name pop up while looking for a hotel in Changchun, I had to choose it.
Notes:
When we arrived, we were politely greeted by the front desk staff and we were able to check-in early hassle-free.
The room was clean, odorless, and there was even a window that we could easily open and close ( I’ve seen many other hotels with fake windows, haha).
Breakfast was delicious!! There were many options (western and local). We definitely got a belly-full. We also stayed in the restaurant for hours just eating, talking and re-filling our plates. Really nice.
We spent 2 nights and had to checkout at 5am on the last day. We were given takeaway breakfast boxes comprising croissants yogurt and fruit. Really convenient since we missed the tasty breakfast.
There is a really nice restaurant close to the hotel called Yan Niu. They served local dishes along with some Korean dishes. Delicious!!
The town area was about 10 minutes by didi. There were many stores, restaurants and parks in that area.
All in all, it was a comfortable stay at the hotel. This was my third Hampton by Hilton stay this year. I hope that they will maintain this level of consistency.
Response from Property: Dear guest~Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your journey. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life—— Miss you, Huan Xiaopeng!
Xiao
Superior Room (2 Beds)
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 24, 2024
New and clean hotel. Good breakfast. Convenient location.
Response from Property: 親愛噠~~感謝您對我們的肯定,滿意只有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!———可愛的歡小朋!
Anonymous User
Superior Room (2 Beds)
Stayed in Oct 2023
Solo travelers
38 review
3.2/5
Posted on Dec 16, 2023
The hotel staff is nice. They were helpful and upgraded my room. Rooms are very clean. Probably the best hotel around Culture Square.
Some negative aspects though:
- The check-in took more than 20 minutes.
- On the lobby, they have a beautiful coffee machine... that does not work... Only for decoration.
- The breakfast seems nice with a lot of options but nothing is really good (fake fruit juice, no cold cut or cheese, no pork sausages, etc.)
- The sales manager of the hotel used my booking contact (from Trip.com) to add me on Wechat and advertise for his hotel. Which is definitely abusive.
Response from Property: Dear guests, thank you very much for taking time out of your busy schedule to comment on the hotel. First of all, I am sorry to you, which makes you have a bad feeling. Because the hotel room is tight, there are fewer clean rooms and more rooms need to be checked. Let you wait for a long time. Really very embarrassed. The coffee machine you saw when you came here didn't work because it hasn't opened yet. Breakfast without what you want to eat, really sorry. The sales manager did not call you, add your WeChat, caused you trouble. We are really very sorry. The hotel will strengthen its management and bring you a happy experience. Huan Xiaopeng hope you do not therefore unhappy, I wish you have a good mood every day.
Guest User
Superior Double Room
Stayed in Oct 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
What a lovely experience. The hotel is beautiful and clean. The staff is very friendly and offer great service. The breakfast was delicious and had a lot of options
Response from Property: Dear~, thank you very much for choosing our hotel. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you a supreme service experience. Welcome to visit again! -—— Miss you, Huan Xiaopeng!
Ball114
Deluxe Double Room
Stayed in Aug 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Best hotel in Changchun.
Response from Property: Dear guest, Thank you for choosing our hotel from so many hotels. Thank you for your recognize . We are glad that Hampton has become a warm stop on your journey. We hope you have the opportunity to return to our hotel again. All staff are always waiting for you!
Raymond
Cozy 2-bed Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
My family enjoyed the cleanliness, good facilities and great breakfast.
Response from Property: Huan small friends can get you so high evaluation, good happy, hope you can later small friends as you go out of the second home, every time can be happy, the hotel mobile desk collocation ergonomic chair, provide you with beyond expected comfortable office environment, more world first-class brand bathroom equipment and the American skin care field palace medical brand "Peter Thomas Roth" bath products, create exclusive "Hilton huan friends bath experience"! Huan's free healthy hot breakfast includes DIY waffles, freshly baked bread, freshly ground coffee, breakfast bag, a small food tour and so on.——— Better and better huan xiaopeng
Richard
Cozy 2-bed Room
Stayed in Oct 2023
Travel with friends
16 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Excellent in all respects; especially the breakfast quality.
Response from Property: Dear guests: Hello! I am very glad that you chose to stay in Hilton Huanpeng Hotel in Changchun Cultural Square. I was stunned!hotel wineshop Located in the prosperous area, with the city lively and convenient, the hotel buffet breakfast varieties are rich, delicious, home, is the shelter from the wind harbor, is a warm nest, is a warm corner of the body and mind. Love is home, the hotel has always hoped to use their own intimate and warm heart, looking forward to your next home!
Inaya❤️
Deluxe Double Room
Stayed in Sep 2023
Family
35 review
4.7/5
Amazing
Posted on Nov 23, 2023
Nice a hotel for a short stay.
Response from Property: Dear guests: I am very glad that you have had a wonderful holiday in the hotel and your friends. Your comments are the affirmation and encouragement for our best service. We also have many preferential activities, please continue to pay attention to us, welcome you to visit again! huanxiaopeng
Xiuwei0709
Comfort Double Bed Room With Smart Guest Control And Smart Toilet
Stayed in Dec 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The location of the hotel is very good, close to the subway station and the business district nearby. The double-glazed windows are really quiet. The price is very cost-effective and the price is not expensive. The breakfast is also good. Overall, it is a good stay experience. I am satisfied 👍
Original TextTranslated by Google
Response from Property: 親愛噠~~非常高興從您的留言中得知長春文化廣場希爾頓歡朋酒店給您留下如此美好的印象, 希望您未來可以繼續關注,並將以後入住時的更多感受和體驗告訴我們, 小朋熱忱期待您的再次光臨!———想你的歡小朋