Holiday Inn Changchun Oriental Plaza Reviews

I went there for my wife’s birthday. Just to give her a relax time. Partly it was a disaster the room cards were not working properly I had to ask them twice to change them. I parked my bike outside the hotel and the guards moved it and wrote a note me that I can’t park there in the hotels parking area. The staff of the hotel have no control over their own parking space. I felt it’ was really discriminating and partially racist. The room was extremely hot and the AC doesn’t work to make it cool. They had to provided fans and it was loud and uncomfortable to sleep. but the hotel tried to make up for what happened apologized. I appreciate the apology. But being one of the best branded hotels I expected better. I have stayed in holiday inn many times and this was so far the most unpleasant stay. I did tell the hotel staff my review of the hotel won’t be pleasant and they said it’s ok so guess they didn’t care about much what happened.

The room we booked was huge but it was winter and they turned on the heater and it became very warm in the room as no windows can be opened.

My family had a great and comfortable stay. Clean room and convenient location.

This Holiday Inn is a very ggod option to stay in Changchun. Rooms and public areas are well maintained and clean. All staff is friendly and engaged to support you. Further, the hotel is well located, just 20min by taxi from the airport. There are various restaurants and shopping places in the vincity. However later in the evening it‘s becoming harder to find a place to eat.

The hotel is in a great location with convenient transportation. The room facilities are very good, very clean and tidy. The front desk staff is also very professional. Ella helped with the check-in and the service was very good.

The hotel rooms are OK, the facilities and equipment are very complete, the rooms are all large floor-to-ceiling windows, the scenery outside is nice, the front desk staff Yang Yang has a good service attitude, I will stay here next time 😃

Very satisfied with the stay experience, the environment is very good, the front desk ella service is very good, very careful, fast check-in, the room facilities are complete, the bed is very comfortable, free parking is available, very good!

The front desk staff, Ella, gave me a professional and proactive attitude. When I checked out, she was also very considerate and thoughtful. She not only asked about my stay experience, but also carefully recorded my feedback. This made me feel more favorable towards this hotel.

The hotel is in a great location, with a subway station just outside the door, making travel very convenient. Amy at the front desk is very professional and has a very good service attitude. She will respond to any needs first. I will come again next time!

The Holiday Inn at Oriental Plaza just opened two years ago. The room has a great view. The Winner at the front desk is considerate and attentive. It is worth recommending.

The hotel is a five-minute walk from Metro Line 2. Downstairs is the Eurasia Mall, which is very convenient for transportation and shopping. The front desk staff Yang Yang helped to return the power bank that fell down, and the service attitude was very good.

That’s great! The room was clean, big and new, the service was very good and the breakfast was delicious. It's my first time in Changchun. I was confused about which hotel to stay in. Fortunately, I chose this one. I highly recommend it.

The hotel is close to Metro Line 2, and there is a shopping mall downstairs. It is very convenient for shopping, dining and transportation. Yang Yang at the front desk is very enthusiastic. I will stay here next time.

The environment is very good, there is free parking, and Amy at the front desk has a very good service attitude. You can ask her any questions, and she will give you a quick answer without being perfunctory. There are also many supermarkets around. I will stay here again next time.