Aussie Rest Motel

Well don't these guys have great customer service we let him know that there was a needle underneath that bad and then they've got the audacity to blame us for using them like what a joke can't use just do your jobs is what we're stating some people don't use ***** and become homeless simple but no these guys just can't admit they were not cleaning there rooms to the standard needed STAY WELL CLEAR

Serious Problems with this Motel. This motel had an 8.4 rating which was one of the reasons we chose it, plus its relatively close location to town. Check in was at 2:00pm so when we arrived at 2:15pm we were surprised to find the office locked and no one around. I called the 3 phone numbers left on the notice on the door, as it instructed me to should the office be unmanned. Two went to voice mail and the third’s mailbox was full so I couldn’t leave a message. I did leave a message on the other two. After about 10 minutes I received a callback letting me know someone would be there in 2-3 minutes. Then I received a second call saying they were on their way. We were finally given our room and even though we were not overjoyed at the condition decided to stay or lose one night’s tariff. I have included photos to show the condition of the bathroom and a couch that either needed an extreme clean or to be thrown out. There was a plastic jug filled with water in the refrigerator that had black particles of who knows what, I shudder to think, floating in it. I emptied it and the particles clung to the sides. The large trash bin in the grounds looked like it hadn’t been emptied in months. The room, especially the bathroom, smelled of cigarette smoke. Luckily the bed was comfortable, we were only staying 2 nights, and we went out during the day. I would have told the manager about these issues when we checked out at 8:10am but the office was locked with no one about. It was supposed to be open at 8:00am.

The room was clean and comfortable, cool in very hot weather, liked the pool. It could be improved by some plates, bowls and cutlery to go with the microwave and toaster - if they were there, I couldn’t find them.

Was a pleasant stay, quiet area. Comfortable large room to fit my family. Thankyou

The room and staff were lovely. Walking distance to a local pub with good food. Pool was advertised but not fit for swimming despite it being Spring and warm weather. Great value for money though and would stay again.

The check in staff were very friendly and helpful