The Malcolm Hotel Reviews

Stayed one night with the family. Great location, free parking and the service was excellent. Kids loved the swimming pool. We had dinner at the Stirling, the sunday prime rib buffet was great value, kids eat for free. Would come here again in the future.

I recently stayed at this hotel, and while there were some positives, a few details left me disappointed. The hotel is new and very clean, which was great to see, but unfortunately, it fell short in some areas. One glaring issue was the table soccer in the game area – it had no balls, making it completely unusable. This might seem minor, but it’s frustrating when advertised amenities are incomplete. Additionally, many of the amenities felt incompatible or poorly thought out. Whether it was the plugs, chargers, or other facilities, things just didn’t work smoothly or as expected. Overall, while the cleanliness and newness of the hotel were impressive, the lack of attention to detail with amenities made the stay less enjoyable than it could have been.

Room is spacious and clean, convenient location, staff is friendly. We had great time staying at this hotel.

Very clean and nice hotel in Canmore.

The hotel is retro in style, quiet and sanitary. The town is beautiful and the surrounding area is like a large park. It is highly recommended.

Beautiful environment. Thoughtful service. Clean and hygienic. Worth staying again. The restaurant food is delicious and of high quality.

The environment is beautiful, the room is clean and comfortable, the hot spring pool has a great view, and it is very relaxing after taking a bath. In addition, breakfast needs to be paid. Overall, it is a very enjoyable experience. See you next time.

The environment is super beautiful, the hotel is very good, the room facilities are very exquisite and comfortable, the balcony has a beautiful view of the Three Sisters Mountain, the bedding is comfortable, the front desk service is good, the tourist information consultation service is also good, and the scenery in front of the hotel is super beautiful!

The hotel environment is very good. You can enjoy the hot springs while looking at the beautiful Rocky Mountains. It is very close to Main St and you can walk there. The room is clean and tidy. There are entertainment facilities on the second floor

The staff at the front desk were not very friendly and their facial expressions were not very nice. (Individual staff!) There are various types of facilities, which is good. The check in time is too late, 4:00 pm, and the check out time is too early, 11:00 am. In terms of price, it is not worth it. The room I stayed in was on the 2nd floor, next to the swimming pool. Every day I could hear the sound of residents walking upstairs. I wonder if the upper floor was not carpeted and the sound insulation was not good!

Very satisfied Hygiene: Clean