Hotel Riu Madeira - All Inclusive

This is the 2nd time we have stayed at this gem of a hotel. It has delighted us both times. The hotel is set right on the sea so we feel we had gorgeous views all around us. We stayed in a room on floor 5 this time, floor 7 last time and could sit on the decent sized balcony looking at and listening to the sea. After a little dip in the hotel pool, there are plenty of sunbeds to choose from to soak up the sun, many of them are positioned so you can watch the sea to relax. Food here is plentiful and hot with a good selection for us, rarely a queue at any of the stations in the main restaurant and the snack bar had enough to choose from to keep us going in between mealtimes. Staff here are all so friendly and helpful, the waiting staff remembered what we liked to drink and the reception staff always had a smile and were on hand to answer any questions we had. The rooms are spotlessly clean, the housekeeping staff do such a good job, in fact the whole hotel had a just cleaned feel throughout. The hotel does have a decent sized gym (again, lovely and clean) with enough equipment in it to keep your fitness regime going, although, honestly, we spent lots of time swimming in the pool or walking on the promenade just outside the hotel gates. We used the hotel shuttle bus into Funchal, and enjoyed some of the beautiful scenery around the hotel on many walks, and lets not miss out the fact that it is only a very short journey from the airport. We can't wait to visit again, thank you for a lovely, relaxing stay!

Excellent hotel, very clean and service was good. Food was excellent, plenty of choice although a bit repetitive. Close to a pebble beach but hotel had 2 excellent swimming pools. Disappointed the indoor pool was closed when we were there. No problem getting sunbeds in a morning unlike some other hotels we have been to. Entertainment every night was good with different band/acts. There is a shuttle bus that operates twice every morning to Funchel. 9.30 or 10.30am. Only returns at 3.30pm in afternoon. We used the bus 155 to get back from Funchal only costs 2.20 euros. Ideal if not wanting to wait till 3.30pm for shuttle bus. We used the cable car in Funchal which takes around 15 minutes to the top. You then have option to take one to the botanical gardens which was excellent. Cheaper to do this trip rather than through TUI. Overall an excellent stay here. Only downside it was quite breezy but still warm.

Stayed at RIU Madeira 1st week in November can not fault this hotel in any way or shape. From the 1st day to the last every member of staff was smilling and friendly. The hotel itself is clean and tidy throughout from rooms to public spaces. The food in the main buffet room was very good, most things like fish and meats cooked in front of you and everything foe everyone both my adult sons and husband ar really fussy eaters but not once did the complain about the choice of food. The Kulinerium Resteraunt was ok but for me who is also fussy preferd the Buffet meal as I don't like food with things like mayo and nutmeg and as this is not put on the menu when you order as the rice pudding I had a lot of nutmeg so I didn't even have a spoon of it. But that is my preference, not the resteraunts fault. Drinks soft ar branded, and super boc larger on tap and coffee machines in the main bar and pool bar for self serve had good quality coffee and hot chocolate for a bean to cup machine was not bad at all. Only complaint but this is personal preferance and does not deserve to lower the score, is for us the location, for my son and me was ok as we had no intention of leaving the hotel for the duration but for my husband and other son they prefer to be in Funchal itself as they like to walk out the hotel and wonder around Funchal. They had a courtesy bus at 9.30, 10.30 and 11.30 am to Funchal and return 3, 4 and 5 pm. And we paid for a sea view room for us and a side sea view room for our sons wich we got on the 5th floor, but we were each end of the hotel not together and the view was a large white flat roof, would be better if it was painted green maybe or blue just to make the view slightly better. Shame this hotel was not in Funchal I would 100% stay again

We booked this through Tui. Have to say the hotel exceeded expectations. Great all round, brilliant service at every stage. Spotlessly clean. And the food (good variety) and drinks very good and constantly available. We’ll certainly be back as great value for money which you can’t say often these days. Enjoy the breakfasts. They’re very good indeed.