Emporio Cancun - Buy All Inclusive Option - Photo Gallery

The hotel is a bit old with a odour inside the room. The staff is not helpful. When I requested a water boiler, all the staff didn't understand what is a water boiler. I tried to call the reception again to clarify, they simply ignored my call until the 6th call. This is definitely not acceptable. However, the ocean view is excellent and the beach is very clean.

I really enjoyed my stay at this Hotel. My room did have some really small ants everywhere. The floors in our room needed extra attention. But I didn’t go to stay in my Room. The Amenity’s here are excellent. Guillermo at the pool bar, made us the best Drinks. I loved the location and the Food options. I would book here again.

We love this hotel and especially thanking to the staff and Rocio Escovar for making our stay extra comfortable and feel us very welcome! Thanks to her we stayed twice longer than initially planned and later came back for two more nights . Ocean is beautiful. Security is good , Argentinian restaurant food and service super good . Small things we didn't like was that pool works only till 22:00 which is to us very short as we like to have a swim befor sleep and adults pool only could work till 12. Would be perfect . Also kids in a pool for adults only - need to be more strict . All other was good .

Ocean front - the best choice for room - right in front of the ocean. Food for lunch and dinner is soooo good !! Recommend it

Hotel is spacious and has a nice beach area. Perhaps they have many stairs for some people, as the hotel is built uneven, was no problem for us, you can always take the lift. Liked that they have adults only pools and also the do night Dj music and lights for everyone to enjoy! The room we booked was not available but as to compensate they gave us ‘all inclusive’ bracelets and that made up for it.

The hotel is in a good location and the room is clean. However, the room is small and it would be crowded for two people to stay in the standard room.

Very pretty

The hotel is really good. I booked the hotel with a nervous mood. But I was very satisfied with the final result. Facilities: To be honest, the facilities are a bit old. The air conditioner at the front desk is not cold (the room is cold). The room facilities are old. I found that the faucet was broken on the first day. Several holes of the shower head were blocked, causing water to leak. Hygiene: It was cleaned very cleanly. Environment: The hotel environment is very good. It has its own beach. The beach is fine, there are many parasols and many places to lie down. There are four hotels in total. Two of them require reservations. Generally, you can make an appointment as long as you make an appointment in advance. The hotel we booked is more delicious, especially the sunset barbecue, pasta and even salad, which are all above standard. Service: Amigo is really good. We did not give tips specifically. They are also very enthusiastic. Whether you give or not, their attitude is very friendly.

The hotel is great. I tipped the front desk and upgraded to a sea view room. The view is so beautiful, it’s not too comfortable to bask in the sun on the balcony. The room is also very good. The bathtub is very big. Taking a bubble bath after a day out is very relaxing.