Hotel Xbalamqué & Spa Cancún Centro
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1 night
1 room, 2 adults, 0 children
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Hotel Xbalamqué & Spa Cancún Centro
Av Yaxchilán 31, Cancun, Quintana Roo, 77500, Mexico
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Highlights
Delicious breakfast
Ideal location
Free parking
Lots to doAmenities
Outdoor swimming pool
Sauna
Spa
Massage room
Public parkingFree
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
With a stay at Hotel Xbalamque and Spa Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 4.9 mi (7.8 km) from Langosta Beach.
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7.3/10
A very pleasant hotel & staff.
All 126 reviews
Surroundings
Airport: Cancun International Airport
(18.1 km)
Landmarks: Parque de las Palapas
(190m)
Landmarks: Avenida Tulum
(370m)
Landmarks: Centro de Cancún
(410m)
Landmarks: House Legal Culture Cancun
(640m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
13
Superior Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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9
Standard Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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9
Standard Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
Guest Reviews
7.3/10
126 reviews
- Cleanliness7.7
- Amenities6.2
- Location7.8
- Service7.5
Average for similar properties in Cancun
Review summary
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Service Quality: Staff are consistently described as friendly, helpful, and attentive, with good communication and a welcoming attitude. The hotel maintains a warm, authentic atmosphere, particularly highlighting its Mayan cultural theme and traditional charm.(based on 4 reviews)
Guest User
February 6, 2025
The service was very good. The location is excellent for my needs, as close to the bus station. There are plenty of restaurants in the area and shopping nearby. The hotel restaurant has a very friendly staff. The food is good too.
It was my 4th stay at the hotel and I would stay there again.
Guest User
January 29, 2025
I like the location, services n the traditional feel of the place. But ita lacks lots of amenities ( no water kettle, old tv, dusty ac, dirty pool, no hairdryer, loud bar at night.. but for 1 or 2 night n if u wanna go budget it was ok
Guest User
May 3, 2025
Good welcoming , nice service but the water is not too hot
Guest User
December 7, 2024
Hi
Very easy check in. Hotel is beautiful a real authentic Mexican feel. Staff were very helpful. Food was tasty and server very attentive.
Felt save there. I would visit again.
MichaelDu
January 24, 2025
A very pleasant hotel & staff.
Guest User
September 18, 2025
部屋もとても綺麗で、プールも付いているので、とても満足でした。Wi-Fiも早く問題なかったです。シャワーのお湯が出ないことがありました。
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Guest User
July 16, 2025
Hotellet har det man behöver och nära till restauranger och pubar. Det är ett mysigt område att gå runt och titta i. Det finns två restauranger i anslutning till hotellet. En mysig pool dit du kan beställa drinkar. Det enda minuset jag kan komma på är att wifi inte nådde ut till poolen.
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Anonymous User
April 22, 2025
El personal con poca paciencia y cero ganas de satisfacer y agradar al cliente. Todo lo resuelven con indicar que podemos hacer una "reclamación ". La piscina en obras, lo cual no se comunica antes de hacer la reserva........ solo existía el enchufe de la TV y otro en el baño, ninguno cerca de las camas.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage room
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Karaoke
Additional charge
Car rentals
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Transportation
Car rentals
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Snack bar
Bar
Room service
Public areas
Elevator
No smoking in public areas
Smoking area
Garden
Health & wellness
Massage room
Sauna
Additional charge
Spa
Additional charge
Activities
Karaoke
Additional charge
Accessibility
Stair-free main entrance
Safety & security
First aid kit
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineAmerican
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1990
- Renovated: 2001
- Number of Rooms: 93
Phone:+52-9988923377
With a stay at Hotel Xbalamque and Spa Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 4.9 mi (7.8 km) from Langosta Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Frequently Asked Questions
What’s the cancellation policy at Hotel Xbalamqué & Spa Cancún Centro?
The cancellation policy at Hotel Xbalamqué & Spa Cancún Centro depends on your room type and booking terms.What’s the cancellation policy at Hotel Xbalamqué & Spa Cancún Centro?
What are the check-in and check-out times at Hotel Xbalamqué & Spa Cancún Centro?
Check-in at Hotel Xbalamqué & Spa Cancún Centro starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Hotel Xbalamqué & Spa Cancún Centro?
Is breakfast available at Hotel Xbalamqué & Spa Cancún Centro?
Yes, Hotel Xbalamqué & Spa Cancún Centro provides breakfast. Options include American. Is breakfast available at Hotel Xbalamqué & Spa Cancún Centro?
Are pets allowed at Hotel Xbalamqué & Spa Cancún Centro?
No, pets are not allowed at Hotel Xbalamqué & Spa Cancún Centro.Are pets allowed at Hotel Xbalamqué & Spa Cancún Centro?
How do I get to Hotel Xbalamqué & Spa Cancún Centro from the nearest airport?
The nearest airport is Cancun International Airport, located about about 25 mins from hotel by car (18.1 km) away.How do I get to Hotel Xbalamqué & Spa Cancún Centro from the nearest airport?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 18.06KM |
| Average Price From | PHP3885 |
| Hotel Star Rating | 3 |