Hotel Xbalamqué & Spa Cancún Centro
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1 night
1 room, 2 adults, 0 children
All properties in Cancun
Hotel Xbalamqué & Spa Cancún Centro
Av Yaxchilán 31, Cancun, Quintana Roo, 77500, Mexico
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Amenities
Outdoor swimming pool
Sauna
Spa
Massage room
Public parkingFree
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
With a stay at Hotel Xbalamque and Spa Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 4.9 mi (7.8 km) from Langosta Beach.
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7.6/10
A very pleasant hotel & staff.
All 123 reviews
Surroundings
Airport: Cancun International Airport
(18.1 km)
Landmarks: Parque de las Palapas
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
13
Superior Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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8
Standard Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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7
Standard Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
Guest Reviews
7.6/10
Good
123 reviews
Verified Reviews- Cleanliness7.9
- Amenities7.5
- Location7.7
- Service7.5
Average for similar properties in Cancun
AI Summary
The location is convenient, safe, and quiet with quick access to attractions and amenities. The staff is friendly, helpful, and attentive, providing excellent service and quality food.
Guest User
July 16, 2025
The hotel has what you need and is close to restaurants and pubs. It is a cozy area to walk around and look around. There are two restaurants connected to the hotel. A cozy pool where you can order drinks. The only minus I can think of is that the wifi did not reach the pool.
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Guest User
May 3, 2025
Good welcoming , nice service but the water is not too hot
Anonymous User
April 22, 2025
The staff is impatient and has no desire to satisfy and please the customer. They resolve everything by simply letting us know we can make a "complaint." The pool is under construction, which isn't communicated before booking. There was only one outlet for the TV and another in the bathroom, and none near the beds.
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Guest User
February 6, 2025
The service was very good. The location is excellent for my needs, as close to the bus station. There are plenty of restaurants in the area and shopping nearby. The hotel restaurant has a very friendly staff. The food is good too.
It was my 4th stay at the hotel and I would stay there again.
Guest User
January 29, 2025
I like the location, services n the traditional feel of the place. But ita lacks lots of amenities ( no water kettle, old tv, dusty ac, dirty pool, no hairdryer, loud bar at night.. but for 1 or 2 night n if u wanna go budget it was ok
MichaelDu
January 24, 2025
A very pleasant hotel & staff.
Guest User
December 7, 2024
Hi
Very easy check in. Hotel is beautiful a real authentic Mexican feel. Staff were very helpful. Food was tasty and server very attentive.
Felt save there. I would visit again.
yangevil
November 11, 2024
The room is very Mexican and has complete facilities.
The hotel is very close to the ADO bus, and it only takes about seven minutes to walk there. It is very convenient to go to Tulum or Chichen Itza.
In addition, there is a 711 convenience store nearby. If you have a craving for Chinese food, you can go to eat rice balls🍙 to satisfy your cravings.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage room
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Karaoke
Additional charge
Car rentals
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Snack bar
Bar
Room service
Public Areas
Elevator
No smoking in public areas
Smoking area
Garden
Health & Wellness
Massage room
Sauna
Additional charge
Spa
Additional charge
Activities
Karaoke
Additional charge
Accessibility
Stair-free main entrance
Safety & Security
First aid room
First aid kit
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1990
- Renovated: 2001
- Number of Rooms: 93
With a stay at Hotel Xbalamque and Spa Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 4.9 mi (7.8 km) from Langosta Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Hotel Xbalamqué & Spa Cancún Centro?
The cancellation policy for Hotel Xbalamqué & Spa Cancún Centro varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Xbalamqué & Spa Cancún Centro?
What are the check-in and check-out times at Hotel Xbalamqué & Spa Cancún Centro?
Standard check-in time at Hotel Xbalamqué & Spa Cancún Centro is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Xbalamqué & Spa Cancún Centro?
Does Hotel Xbalamqué & Spa Cancún Centro provide breakfast?
No, Hotel Xbalamqué & Spa Cancún Centro doesn't provide breakfast. Does Hotel Xbalamqué & Spa Cancún Centro provide breakfast?
Can I bring my pet inside the Hotel Xbalamqué & Spa Cancún Centro?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Xbalamqué & Spa Cancún Centro.Can I bring my pet inside the Hotel Xbalamqué & Spa Cancún Centro?
How far is the Hotel Xbalamqué & Spa Cancún Centro from the closest airport?
The closest airport is Cancun International Airport, and it is about 24 mins from hotel by car (18.1 km).How far is the Hotel Xbalamqué & Spa Cancún Centro from the closest airport?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 18.06KM |
| Average Price From | PHP3204 |
| Hotel Star Rating | 3 |