Riu Palace Las Americas - All Inclusive - Adults Only
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1 room, 2 adults, 0 children
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Riu Palace Las Americas - All Inclusive - Adults Only
No.5 of Scenic Hotels in Cancun
Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Highlights
Ideal location
Lots to do
Delicious breakfast
Free parkingAmenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Spa
Massage room
Gym
All amenities
Property Description
With a stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive in Cancun (Zona Hotelera), you'll be a 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.6 mi (1 km) from Gaviota Azul Beach and 0.6 mi (1 km) from Forum Beach.
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8.9/10
Cleanliness8.8
Amenities8.7
Location9.0
Service9.0
All 103 reviews
Surroundings
Airport: Cancun International Airport
(24.0 km)
Landmarks: Playa Linda
(160m)
Landmarks: Caracol Beach
(170m)
Landmarks: Costa Rica Beach
(220m)
Landmarks: Cancun Beach
(460m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Jacuzzi Suite Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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5
Suite, Jetted Tub, Ocean View (U)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
1
Suite With Sea View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Junior Suite (U)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Suite, Ocean View (U)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Junior Suite, Ocean View (U)
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
Junior Suite
1 King bed and 1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Suite With Jacuzzi
Has window
Non-smoking
Private bathroom
Ocean view
Check Availability
3
Junior Suite, 2 Bedrooms (U)
Bedroom 1:2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
1
Junior Suite With Sea View
1 King bed and 1 Double bed
Has window
Non-smoking
Private bathroom
Ocean view
Check Availability
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Guest Reviews
8.9/10
Very Good
103 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.7
- Location9.0
- Service9.0
Average for similar properties in Cancun
Salamalaykum
February 18, 2025
As a resort hotel, the location is excellent and the service is first-class.
The facilities are old. There is always a musty smell in the room when the air conditioner is on. It disappears when the balcony door is opened for air circulation. In short, it is still good and the CP value is relatively high.
Original TextTranslation provided by Google
Oriental_ myth
September 28, 2023
Don’t want to leave this place. So many restaurants so many options. The outside pool is fab and the cocktails are delicious!
Guest User
January 3, 2023
The food was not good, in fact on the 2nd day of the stay my wife and I got sick to our stomachs, and we did not consume wine or alcohol.
The excellent staff service, the rooms had some maintenance details.
On a scale of 1 to 10, I would give it an 8.
Original TextTranslation provided by Google
Guest User
September 6, 2025
Staff and food was great, Room keys bad quality,lnot proper charging station on bed, otherwise everything/staff was great,
Guest User
September 6, 2025
Very nice hotel and friendly staff, beautiful beache front, only needed more outlets in rooms and elevators mostly one was down but overall all good and will be back again for sure
Guest User
September 6, 2025
Ernesto at the front desk took care of us very well. He was the consummate professional and was attentive to our needs to make our 20th anniversary very special. Thank you Ernesto and we will come back to RIU Las Americas because of his and the teams excellent service. Until next time!
Guest User
September 6, 2025
A beautiful hotel with a charming beach and attractive pools. The food and bars were excellent, and the restaurant and bar staff were consistently polite and friendly. However, I found that one member of the entertainment team, Alex, would benefit from additional training on maintaining a more respectful and professional attitude that reflects the hotel’s standards. On the first day, we were pleasantly surprised to receive our room before the official check-in time. However, there was significant noise from ongoing renovation work, which disrupted our rest and caused us to lose an afternoon. The reception team later upgraded and relocated us free of charge, which we greatly appreciated. Requests for room amenities, even when placed through the app or by phone, often required repetition and follow-up. To clarify a point mentioned in other reviews — the hotel does have elevators. The Riu parties were truly outstanding, with well-organized transfers. Overall, while certain aspects, particularly the conduct of one entertainment team member (Alex), left us disappointed and unlikely to return to this specific hotel, we would still consider giving Riu hotels another chance because of their excellent events.
DjOnthe1sand2s
August 24, 2025
Food & Service was very good. Poolside, Beach, Lobby servers were good. Ample beach and pool chairs. Hotel was comfortable. Guests were fun. Catalina for morning buffet, Enrique in the Cabana area and Lucy the Housekeeper were great.
Guest User
September 1, 2025
From the minute we entered the Hotel we were treated like Family. The staff are so friendly and helpful. No problems getting into restaurants without waiting or reservations. Lots of activities to choose from all day & night. Plenty of chairs at the beach and pool. The ocean is beautiful blue & very calm. Great adults only stay here! We would like to recognize all the hard workers who were extra helpful & kind. Miguel Doorman -Ask him anything Nayeli Front Desk Alejandro RIUfun f Valentin pool waiter/bartender Abu at lobby bar Jonathan (Johnny) Riufun Isai at El Romero Elio Scuba Caribe Dayana Riufun Fidel at lobby bar / server Daniel and Damian at Mexican restaurant Jacky at Sakura
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Spa
Additional charge
Massage room
Gym
Parking
Free
Priority airport pick-up
Bar
Nightclub
Restaurant
Taxi booking service
Priority airport drop-off
Conference room
Additional charge
Water park
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Water park
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Heated pool
Parking
Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Priority airport drop-off
Front desk services
24-hour front desk
Tour and ticket booking service
Languages spoken
Spanish
German
Food & drink
Bar
Lobby bar
Room service
Snack bar
Health & wellness
Spa
Additional charge
Massage room
Kayaking
Public baths
Sailing
Diving
Off-site
Beach volleyball
Golf course
Off-site
Snorkeling
Off-site
Hair and beauty salon
Gym
Activities
Water park
Nightclub
Public areas
Garden
ATM
Elevator
Business services
Conference room
Additional charge
Wedding service
Safety & security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 08:00–12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay in this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2004
- Renovated: 2016
- Number of Rooms: 339
Phone:+52-9988914300
With a stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive in Cancun (Zona Hotelera), you'll be a 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.6 mi (1 km) from Gaviota Azul Beach and 0.6 mi (1 km) from Forum Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Roberto, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This property has 2099 square feet (195 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Roberto, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This property has 2099 square feet (195 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Riu Palace Las Americas - All Inclusive - Adults Only?
The cancellation policy for Riu Palace Las Americas - All Inclusive - Adults Only varies depending on the type of room and booking conditions.What is the cancellation policy for Riu Palace Las Americas - All Inclusive - Adults Only?
What are the check-in and check-out times at Riu Palace Las Americas - All Inclusive - Adults Only?
Standard check-in time at Riu Palace Las Americas - All Inclusive - Adults Only is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Riu Palace Las Americas - All Inclusive - Adults Only?
Can I bring my pet inside the Riu Palace Las Americas - All Inclusive - Adults Only?
As much as we love pets, unfortunately, we are unable to accommodate them in Riu Palace Las Americas - All Inclusive - Adults Only.Can I bring my pet inside the Riu Palace Las Americas - All Inclusive - Adults Only?
How far is the Riu Palace Las Americas - All Inclusive - Adults Only from the closest airport?
The closest airport is Cancun International Airport, and it is about 27 mins from hotel by car (24.0 km).How far is the Riu Palace Las Americas - All Inclusive - Adults Only from the closest airport?
Is airport shuttle service offered by Riu Palace Las Americas - All Inclusive - Adults Only ?
Yes, at Riu Palace Las Americas - All Inclusive - Adults Only, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Riu Palace Las Americas - All Inclusive - Adults Only ?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 23.98KM |
| Average Price From | JPY51846 |
| Hotel Star Rating | 5 |