Krystal Grand Cancun All Inclusive
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1 night
1 room, 2 adults, 0 children
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Krystal Grand Cancun All Inclusive
Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Amenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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8.5/10
The hotel is in a good location, facing the sea, very comfortable
All 43 reviews
Surroundings
Airport: Cancun International Airport
(23.7 km)
Landmarks: Zona Hotelera Cancun
(180m)
Landmarks: Playa Gaviota Azul
(180m)
Landmarks: Grand Fiesta Americana Coral Beach Cancún
(230m)
Landmarks: Los Cubos de Forum
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Deluxe King Room
1 King bed
Has window
Non-smoking
Private bathroom
Private toilet
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8
Superior King Room With Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Check Availability

8
Superior Room With Two Double Beds And Sea View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Check Availability

7
Honeymoon Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

6
Deluxe Oceanfront Room With Two Double Beds
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
Altitude king Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

1
Suite Altitude
1 King bed or 2 Double bed
Has window
Non-smoking
Private toilet
Check Availability

4
Standard Room, 2 Double Beds, City View
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Check Availability

12
Altitude king Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Check Availability

13
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Check Availability

5
Altitude Suite Ocean Front
1 King bed or 2 Double bed
Has window
Non-smoking
TV
Private toilet
Check Availability

1
Deluxe Room with Two Double Beds
2 Double bed
Has window
Non-smoking
Private toilet
Check Availability

9
Altitude Corner Suite Partial Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Check Availability

5
Ocean Front Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability

5
Deluxe Guest Room, 2 Double, Partial Ocean View
2 Double bed
Has window
Non-smoking
Private toilet
Check Availability

1
Deluxe King Room with Partial Ocean View
1 King bed
Has window
Non-smoking
Private toilet
Check Availability

9
Deluxe Ocean Front king Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
Oceanfront Family Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

10
Altitude two double Suite
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

15
Altitude Corner Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Check Availability

14
Altitude Master Suite Ocean Front
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
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Guest Reviews
8.5/10
Very Good
43 reviews

- Cleanliness8.6
- Amenities8.4
- Location9.1
- Service7.9
Average for similar properties in Cancun

AI Summary
The accommodation provides excellent customer service, spacious and comfortable rooms, and an ideal location near nightclubs and a beautiful beach. Guests praised the cleanliness and good room service.

Fancy-lry
June 25, 2025
淡季真的很香,人少價格合適,加勒比海確實名不虛傳。餐廳的話其實還是自助餐廳最好吃,日本餐廳千萬不要吃(除非約到鐵板燒),意大利餐廳也就一般般,甜品有股香精的味道。躺平還是很不錯的
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Vitalii Savchenko
May 7, 2025
I didn't like the stay from the very beginning: an hour's delay in checking in, rude behavior of the reception staff, unwillingness to help or spend the delay in comfort.
The keys to the room (one of two per room) did not work for 24 hours; the staff were unable to solve the problem and constantly re-registered the entry to the room from one key to the other. Both keys did not work at the same time.
I liked the food, but not varied, for a few days of stay I consider it good, but if you stay for a week or more - I do not recommend it.
The drinks in the central bar are good.
Thanks to the employee Gustav for helping with the check-in, I can't say the same about others.
The shower was broken - water flowed in a powerful stream from the mixer (room 202)
The hotel is not worth the money, if there is an alternative - it is better to take another one.
Original TextTranslation provided by Google

IsaacWuu
April 2, 2025
服務員會主動打招呼,非常貼心,為服務好評
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Guest User
February 12, 2025
The overall environment of the store is very good, the lighting is also good, 📷 it is quite suitable for taking pictures
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Guest User
January 3, 2025
The room is a bit old. The beach is nice. Restaurant reservation is a bit troublesome and the app is not easy to use
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Guest User
December 19, 2024
It was clean, the food was delicious, and the ocean was close by, so it was the best. The service was good, and the restaurant was fancy, so it felt like I was on my honeymoon.
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Luludama
December 4, 2024
The room is average. Although it is an all-inclusive hotel, if you only stay for one night, you can't eat Japanese or Italian food. You can only eat a very ordinary buffet.
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Guest User
November 19, 2024
The hotel is in a great location. The beach downstairs may be the best in Cancun, with fine sand and clear water. It is a 10-minute walk from the port, and it is convenient to go to Isla Mujeres. The food here is also good, with stewed pork and stewed chicken, rice, and the drinks in the bar are delicious. Sometimes there are performances at night.
The front desk service attitude is quite good, especially the male front desk in a dark blue short-sleeved shirt and glasses, who has a very good attitude.
Overall, it is very good and suitable for vacation. Ordinary rooms can see a little sea at the edge. If you need a sea view, it is recommended to have a sea view room. Seaside hotels are more humid, but the sea is indeed beautiful.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Sauna
Additional charge
Spa
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Billiards room
Restaurant
Taxi booking service
Car rentals
Currency exchange
Conference room
Multi-function room
Children's pool
Playground
Kids' club
Childcare service
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Bar

Billiards room

Restaurant

Conference room

Multi-function room

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Car rentals
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & Wellness
Spa
Billiards room
Windsurfing
Off-site
Diving
Off-site
Beach volleyball
Golf course
Off-site
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Body care
Snorkeling
Off-site
Yoga session
Activities
Beach umbrellas
Gaming area
Public Areas
No smoking in public areas
Picnic area
Smoking area
Garden
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Laundry service (on-site)
Clothes steamer
Facilities for Children
Playground
Childcare service
Kids' board games/puzzles
Children's meals available
Children's toys
Kids' club
Children's pool
Business Services
Postal service
Multi-function room
Wedding service
Conference room
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 518
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Restaurante Ayami, one of the hotel's 8 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Restaurante Ayami, one of the hotel's 8 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Krystal Grand Cancun All Inclusive?
The cancellation policy for Krystal Grand Cancun All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Krystal Grand Cancun All Inclusive?
What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?
Standard check-in time at Krystal Grand Cancun All Inclusive is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?
Does Krystal Grand Cancun All Inclusive provide breakfast?
Yes, Breakfast is offered at Krystal Grand Cancun All Inclusive. Breakfast option(s): American, Continental. Does Krystal Grand Cancun All Inclusive provide breakfast?
Can I bring my pet inside the Krystal Grand Cancun All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Krystal Grand Cancun All Inclusive.Can I bring my pet inside the Krystal Grand Cancun All Inclusive?
How far is the Krystal Grand Cancun All Inclusive from the closest airport?
The closest airport is Cancun International Airport, and it is about 28 mins from hotel by car (23.7 km).How far is the Krystal Grand Cancun All Inclusive from the closest airport?
Is airport shuttle service offered by Krystal Grand Cancun All Inclusive ?
No, the Krystal Grand Cancun All Inclusive doesn't offer airport transfer services.Is airport shuttle service offered by Krystal Grand Cancun All Inclusive ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 23.69KM |
Average Price From | PHP19763 |
Hotel Star Rating | 4 |