Beach Palace Family Resort & Spa - All Inclusive
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Beach Palace Family Resort & Spa - All Inclusive

No. 4 of Scenic Hotels in Cancun
Blvd. Kukulcan, El Rey, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Highlights
Great views
Ideal location
Airport pick-up available
Lots to do
Delicious breakfast
Amenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.7 mi (2.7 km) from Cancun Convention Center and 1.9 mi (3.1 km) from Gaviota Azul Beach.
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8.4/10
Very Good
All employees are very kind. Also, the foods are good.
All 104 reviews
Surroundings
Airport: Cancun International Airport
(21.7 km)
Landmarks: Scorpion’s Temple
(290m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(380m)
Landmarks: Yamil Lu'um
(440m)
Landmarks: Columbus The Romantic Dinner Cruise
(460m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2

Superior Family Deluxe

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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2

Superior Deluxe Room - Lagoon View

2 Double bed or 1 King bed
39.7m² | Floor: 4-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
Check Availability
3

Two Bedroom Presidential Suite

Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Jacuzzi
Wi-Fi in room
Room Details
Check Availability

Superior Deluxe Lagoon View-Kids & Teens Free

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Room Details
Check Availability
3

Superior Deluxe Room - Ocean View

2 Double bed or 1 King bed
41m² | Floor: 1-12
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Room Details
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1

Superior Honeymoon Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Room Details
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1

Superior Governor Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Room Details
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Guest Reviews

8.4/10
Very Good
104 reviews
  • Cleanliness8.4
  • Amenities8.3
  • Location8.3
  • Service8.5
Average for similar properties in Cancun
Most Mentioned
Review summary
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Service Quality: Many users praised the staff for their friendliness, professionalism, and attentiveness. Room service was highlighted as a standout feature.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2025
All employees are very kind. Also, the foods are good.
M‍5‍5‍6‍9‍1‍1‍*‍*‍*‍*
August 7, 2025
酒店總體感覺不錯,就是舊點,位置很好,能走路去Shopping Mall,公交站就在酒店門口。酒店服務很好,工作人員態度好,吃的也不錯。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2024
호텔 직원들도 친절하고 음식들도 전반적으로 다 맛있었어요. 라군 뷰도 나름 이쁘고 확 트여 있어 좋았구요. 프라이빗 바다도 파도는 좀 쎄지만 아이들과 즐겁게 놀 수 있었답니다.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 15, 2024
酒店整體有點舊但設施齊全
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L‍a‍u‍r‍e‍n‍ ‍L
August 11, 2025
Finishing up a wonderful week at Beach Palace, Cancun. The hotel is getting ready to close for a 6 to 8 month renovation, so we are excited to see the hotel in the future. The staff here was incredible, friendly, and the service was phenomenal. Special shout outs to Gabriela at breakfast who made the best omelets, Andres, Angel, Julian, and Ernesto- our servers at breakfast and lunch. We loved Alfredo, our server by the pool! Sergio and Michelle the pool entertainment were excellent. Celeste met us at the airport and got our transportation set up. The staff was wonderful! We will miss them!
Y‍e‍s‍e‍n‍i‍a‍ ‍K
June 25, 2025
Beach palace is the most magical place in the world. The beach and hotel Are beautiful. What makes it amazing is the staff! They are wonderful, kind, giving and the hardest workers! I want to give thanks to Julian who served my family at beach palace! He was so amazing and kind to my family and took time to talk to us and answer all of our questions. Everyone at beach palace - all the men and women were so amazing! The rooms are clean, the food was incredible and the drinks are perfect! Thank you to everyone and thank you for your hard work in making us feel at home . We miss you all already.
s‍t‍e‍p‍h‍e‍n‍d‍D‍5‍3‍6‍6‍W‍F
June 14, 2025
Had a great holiday at the beach palace. Great staff, food and services. The view from the rooftop pool are great and the barman Miguel and the chef Mouro were fantastic and so welcoming. Rooms are nice and the room Service is also great.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 19, 2025
Had a great experience in the Italian restaurant Tavola due to a very lovely kind lady Myrna. She always looked after my son and had special items made for him just as he requested.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
4 Restaurants
Playground
Kids' club
4 Restaurants
Restaurant 1
Style: Buffet
Tavola Restaurant
No additional info available
Tacos Restaurant
No additional info available
Carvao Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business services
Front desk services
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineFull English/Irish
StyleBuffet
AgeFee
Children 17 years old and under
Free
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1923
  • Renovated: 2022
  • Number of Rooms: 325
Phone:+52-800-2629008
Email:info@thepalacecompany.com
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.7 mi (2.7 km) from Cancun Convention Center and 1.9 mi (3.1 km) from Gaviota Azul Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and a waterslide. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Tequila, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 287 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Frequently Asked Questions

What’s the cancellation policy at Beach Palace Family Resort & Spa - All Inclusive?

The cancellation policy at Beach Palace Family Resort & Spa - All Inclusive depends on your room type and booking terms.

What are the check-in and check-out times at Beach Palace Family Resort & Spa - All Inclusive?

Check-in at Beach Palace Family Resort & Spa - All Inclusive starts from 15:00, and the standard check-out time is by 12:00.

What amenities, facilities, and services are offered at Beach Palace Family Resort & Spa - All Inclusive?

Popular amenities and services at Beach Palace Family Resort & Spa - All Inclusive include Shuttle service.

Is breakfast available at Beach Palace Family Resort & Spa - All Inclusive?

Yes, Beach Palace Family Resort & Spa - All Inclusive provides breakfast. Options include Full English/Irish.

Are pets allowed at Beach Palace Family Resort & Spa - All Inclusive?

No, pets are not allowed at Beach Palace Family Resort & Spa - All Inclusive.

How do I get to Beach Palace Family Resort & Spa - All Inclusive from the nearest airport?

The nearest airport is Cancun International Airport, located about about 24 mins from hotel by car (21.7 km) away.

Does Beach Palace Family Resort & Spa - All Inclusive offer airport transfer services?

Yes, Beach Palace Family Resort & Spa - All Inclusive offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.68KM
Hotel Star Rating5