Nizuc Resort & Spa
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Nizuc Resort & Spa
2025 Americas 50 – Instagrammable Hotels
Blvd. Kukulcan, Punta Nizuc - Cancún 03-Km 21.26, Cancun, Quintana Roo, 77500, Mexico
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Snorkeling
Hot springs
Sauna
Spa
Massage room
All amenities
Property Description
Spread among 28.5 private beachfront acres facing the second largest Mesoamerican Grand Reef Barrier. NIZUC Resort and Spa offer a world of utmost luxury including 27 Suites-restaurants- bars- a jetty- infinity pools and a luxury spa. NIZUC design combines the Mayan and Asian cultures in an ecological environment that conspires with luxury and state of the art amenities.
NIZUC Resort and Spa is following official information from the Mexican government at State and Federal levels and in accordance with the World Health Organization and Center for Desease Control CDC in U.S.
- Temperature taking for all arriving guests prior to check in
- All luggage will be sanitized - exterior -
- Use of high performance deep cleaning process in all common guest and employees areas using a variety of products from Diversey- well known provider of cleaning an hygiene solutions for the hospitality industry
- Seating in all restaurants and bars are in accordance with social distancing guidelines as offered by the CDC
- Medical services are available 24/7
NIZUC Resort and Spa is situated less than 10 minutes from Cancun International Airport- 30 minutes North of the charming Playa del Carmen and 30 minutes South of Cancun.
To view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com..
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9.2/10
Thank you 🙏. Very thoughtful.
All 109 reviews
Surroundings
Airport: Cancun International Airport
(11.9 km)
Landmarks: Playa del Nizuc
(130m)
Landmarks: Mirador Playa Coral
(690m)
Landmarks: PUENTE CANAL NIZUC
(720m)
Landmarks: Nizuc River Viewpoint
(720m)
Landmarks: Aquamarina
(820m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Two Queen Room with Garden View
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

9
Ocean Suite
1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Check Availability

2
One Bedroom Garden Junior Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Refrigerator
Hot water (24 hours)
Sofa
Wi-Fi in room
Check Availability

11
Private Pool Villa
Bedroom 1:1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Electric fan
Check Availability

10
Penthouse
1 King bed
164m² | Floor: 5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Garden Junior Suite
1 King bed
Has window
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability

9
Presidential Villa
1 King bed and 2 Queen bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability

8
Junior Suite With Ocean View
1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Check Availability

8
Master Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Check Availability

5
Deluxe Junior Suite
1 King bed and 1 Sofa bed
No window
Non-smoking
Bathtub
Refrigerator
Hot water (24 hours)
Sofa
Check Availability

5
Deluxe Two Queen Room with Ocean View
2 Queen bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Check Availability

4
Nizuc Villa
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability

13
Private Pool Pavillion Villa
1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Electric fan
Check Availability

5
Deluxe King Room with Ocean View
1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Check Availability
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Guest Reviews
9.2/10
Great
109 reviews

- Cleanliness9.3
- Amenities9.2
- Location9.3
- Service9.2
Average for similar properties in Cancun

AI Summary
The spa in Nizuc is exceptional with luxurious facilities and good hardware. Guests appreciate the hotel's cleanliness and exceptional customer service from warm and professional staff.

Sheshuishimingyuzhen
March 27, 2025
Thank you 🙏. Very thoughtful.
Original TextTranslation provided by Google

Guest User
March 26, 2024
Staying here for the second time, the service is impeccable!
Original TextTranslation provided by Google

Guest User
September 16, 2023
The best hotel in Cancun
Original TextTranslation provided by Google

Guest User
August 29, 2023
The greasiest service, the trashiest room, the worst restaurant
Original TextTranslation provided by Google

Guest User
June 7, 2023
beautifully designed hotel
Original TextTranslation provided by Google

Guest User
January 20, 2023
The hotel service is warm, the environment is elegant, and the restaurants are delicious
Original TextTranslation provided by Google

Guest User
December 11, 2022
Nizuc is perfectly located and has a top-notch service. Direct access to the sea and a number of pools throughout the resort was one of my top things at Nizuc. While the breakfast options were great and economical, I felt like the dinner options were very expensive. Overall, it is a great experience but the resort is on the expensive side (and does not provide all-inclusive options) so it is important to be aware of that.

Guest User
August 1, 2025

-amazing hospitality - “escaped” from a poor hotel in Playa del Carmen and 2 days in this fabulous placealready made more than up for it - Peruvian restaurant and Ramón are delicious choices and they have great menues for kids and waiters are super flexible - breakfast is top notch - fresh fruit and eggs - pool area is amazing - great service as well / high quality
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Snorkeling
Hot springs
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
EV charging station
Car rentals
Bar
Tennis court
Table tennis room
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Private beach area

Hot springs

Spa

Gym

Bar

Restaurant

Conference room

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet parking
Transportation
Taxi booking service
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Kayaking
Spa
Additional charge
Hot springs
Snorkeling
Body care
Light therapy
Yoga session
Activities
Public beach
Beach umbrellas
Private beach area
Public Areas
Elevator
Smoking area
ATM
PA and sound system
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Playground
Childcare service
Additional charge
Kids' club
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Stair-free main entrance
Safety & Security
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | US$23.83 (approx. SGD 30.72) per person |
Adult | Buffet:US$47.65 (approx. SGD 61.41) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$200.00 (approx. SGD 257.76) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$181.05 (approx. SGD 233.33) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 274
Spread among 28.5 private beachfront acres facing the second largest Mesoamerican Grand Reef Barrier. NIZUC Resort and Spa offer a world of utmost luxury including 27 Suites-restaurants- bars- a jetty- infinity pools and a luxury spa. NIZUC design combines the Mayan and Asian cultures in an ecological environment that conspires with luxury and state of the art amenities.
NIZUC Resort and Spa is following official information from the Mexican government at State and Federal levels and in accordance with the World Health Organization and Center for Desease Control CDC in U.S.
- Temperature taking for all arriving guests prior to check in
- All luggage will be sanitized - exterior -
- Use of high performance deep cleaning process in all common guest and employees areas using a variety of products from Diversey- well known provider of cleaning an hygiene solutions for the hospitality industry
- Seating in all restaurants and bars are in accordance with social distancing guidelines as offered by the CDC
- Medical services are available 24/7
NIZUC Resort and Spa is situated less than 10 minutes from Cancun International Airport- 30 minutes North of the charming Playa del Carmen and 30 minutes South of Cancun.
To view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com..
Frequently Asked Questions
What is the cancellation policy for Nizuc Resort & Spa?
The cancellation policy for Nizuc Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Nizuc Resort & Spa?
What are the check-in and check-out times at Nizuc Resort & Spa?
Standard check-in time at Nizuc Resort & Spa is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Nizuc Resort & Spa?
Can I bring my pet inside the Nizuc Resort & Spa?
Pets are allowed on request at Nizuc Resort & Spa. Charges may be applicable.Can I bring my pet inside the Nizuc Resort & Spa?
How far is the Nizuc Resort & Spa from the closest airport?
The closest airport is Cancun International Airport, and it is about 13 mins from hotel by car (11.9 km).How far is the Nizuc Resort & Spa from the closest airport?
Is airport shuttle service offered by Nizuc Resort & Spa ?
No, the Nizuc Resort & Spa doesn't offer airport transfer services.Is airport shuttle service offered by Nizuc Resort & Spa ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 11.89KM |
Average Price From | SGD1964 |
Hotel Star Rating | 5 |