Nizuc Resort & Spa
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1 room, 2 adults, 0 children
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Nizuc Resort & Spa

2025 Americas 50 – Instagrammable Hotels
Blvd. Kukulcan, Punta Nizuc - Cancún 03-Km 21.26, Cancun, Quintana Roo, 77500, Mexico
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hotel overview picture
Last booked 14 hrs ago
a wooden structure with a perforated pattern is illuminated by lanterns on the deck of a beach house at Nizuc Resort & Spa
a modern living room with large windows , wooden furniture , and a view of trees outside at Nizuc Resort & Spa
a wooden dining table with a glass top , surrounded by four chairs and a lamp at Nizuc Resort & Spa
a modern building with a large pool of water in front of it , surrounded by trees at Nizuc Resort & Spa
a wooden deck overlooking the ocean , with a seating area and a hot tub placed on the deck at Nizuc Resort & Spa
Highlights
Ideal location
Top local pick
Sparkling clean
Lots to do
Free parking
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Snorkeling
Hot springs
Sauna
Spa
Massage room
All amenities
Property Description
Spread among 28.5 private beachfront acres facing the second largest Mesoamerican Grand Reef Barrier. NIZUC Resort and Spa offer a world of utmost luxury including 27 Suites-restaurants- bars- a jetty- infinity pools and a luxury spa. NIZUC design combines the Mayan and Asian cultures in an ecological environment that conspires with luxury and state of the art amenities. NIZUC Resort and Spa is following official information from the Mexican government at State and Federal levels and in accordance with the World Health Organization and Center for Desease Control CDC in U.S. - Temperature taking for all arriving guests prior to check in - All luggage will be sanitized - exterior - - Use of high performance deep cleaning process in all common guest and employees areas using a variety of products from Diversey- well known provider of cleaning an hygiene solutions for the hospitality industry - Seating in all restaurants and bars are in accordance with social distancing guidelines as offered by the CDC - Medical services are available 24/7 NIZUC Resort and Spa is situated less than 10 minutes from Cancun International Airport- 30 minutes North of the charming Playa del Carmen and 30 minutes South of Cancun. To view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com..
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9.2/10
Great
Thank you 🙏. Very thoughtful.
All 109 reviews
Surroundings
Airport: Cancun International Airport
(11.9 km)
Landmarks: Playa del Nizuc
(130m)
Landmarks: Mirador Playa Coral
(690m)
Landmarks: Nizuc River Viewpoint
(720m)
Landmarks: Aquamarina
(820m)
Landmarks: Sailing Club at Club Med Cancun
(850m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Garden View Double
5

Garden View Double

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Garden Deluxe Suite

Garden Deluxe Suite

2 King bed
Has window
Non-smoking
Hot water (24 hours)
Hair dryer
Room Details
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Ocean Suite
9

Ocean Suite

1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Room Details
Check Availability
One Bedroom Garden Junior Suite
2

One Bedroom Garden Junior Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Refrigerator
Hot water (24 hours)
Sofa
Wi-Fi in room
Room Details
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Private Pool Villa
11

Private Pool Villa

Bedroom 1:1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Electric fan
Room Details
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Penthouse
11

Penthouse

1 King bed
164m² | Floor: 5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Garden Junior Suite
7

Garden Junior Suite

1 King bed
Has window
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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Presidential Villa
9

Presidential Villa

1 King bed and 2 Queen bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Room Details
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Ocean View Junior Suite
8

Ocean View Junior Suite

1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Room Details
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Master Suite
9

Master Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Room Details
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Deluxe Junior Suite
5

Deluxe Junior Suite

1 King bed and 1 Sofa bed
No window
Non-smoking
Bathtub
Refrigerator
Hot water (24 hours)
Sofa
Room Details
Check Availability
Deluxe Two Queen Room with Ocean View
5

Deluxe Two Queen Room with Ocean View

2 Queen bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Room Details
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Nizuc Villa
4

Nizuc Villa

1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
Private Pool Pavillion Villa
13

Private Pool Pavillion Villa

1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Electric fan
Room Details
Check Availability
Garden View King
6

Garden View King

1 King bed
Has window
Non-smoking
Hot water (24 hours)
Hair dryer
Room Details
Check Availability
Ocean View Deluxe King
5

Ocean View Deluxe King

1 King bed
Has window
Non-smoking
Bathtub
Refrigerator
Minibar
Ocean view
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
109 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9.2
  • Location9.3
  • Service9.2
Average for similar properties in Cancun
Most Mentioned
AI Summary
The spa in Nizuc is exceptional with luxurious facilities and good hardware. Guests appreciate the hotel's cleanliness and exceptional customer service from warm and professional staff.
S‍h‍e‍s‍h‍u‍i‍s‍h‍i‍m‍i‍n‍g‍y‍u‍z‍h‍e‍n
March 27, 2025
Thank you 🙏. Very thoughtful.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 26, 2024
Staying here for the second time, the service is impeccable!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2023
The best hotel in Cancun
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 29, 2023
The greasiest service, the trashiest room, the worst restaurant
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 7, 2023
beautifully designed hotel
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 20, 2023
The hotel service is warm, the environment is elegant, and the restaurants are delicious
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 11, 2022
Nizuc is perfectly located and has a top-notch service. Direct access to the sea and a number of pools throughout the resort was one of my top things at Nizuc. While the breakfast options were great and economical, I felt like the dinner options were very expensive. Overall, it is a great experience but the resort is on the expensive side (and does not provide all-inclusive options) so it is important to be aware of that.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2025
I did not stay here, but did spend over 500 dollars for a massage package for a friend's birthday. I purchased the package with the hotel and was assured it was delivered to my friend who was staying there. Days later, I found out that my gift was passed off as a comp from the hotel. When I wrote to the staff, asking why my name wasn't on the birthday gift, I was asked if I specifically requested to have my name on the 500 dollar gift. Who spends 500 dollars and doesn't want credit for it? 500 is a big chuck of change. Very shady and disappointing. I wanted my friend to know I was thinking of her on her 40th, but instead the hotel took credit. Nuts. Stay at the Waldorf.

Services & Amenities

Outdoor swimming pool
Private beach area
Hot springs
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
US$23.83 (approx. AU$36.42) per person
Adult
Buffet:US$47.65 (approx. AU$72.81) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$200.00 (approx. AU$305.60) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$181.05 (approx. AU$276.65) per pet per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2012
  • Number of Rooms: 274
Phone:+52-9988915700
Spread among 28.5 private beachfront acres facing the second largest Mesoamerican Grand Reef Barrier. NIZUC Resort and Spa offer a world of utmost luxury including 27 Suites-restaurants- bars- a jetty- infinity pools and a luxury spa. NIZUC design combines the Mayan and Asian cultures in an ecological environment that conspires with luxury and state of the art amenities. NIZUC Resort and Spa is following official information from the Mexican government at State and Federal levels and in accordance with the World Health Organization and Center for Desease Control CDC in U.S. - Temperature taking for all arriving guests prior to check in - All luggage will be sanitized - exterior - - Use of high performance deep cleaning process in all common guest and employees areas using a variety of products from Diversey- well known provider of cleaning an hygiene solutions for the hospitality industry - Seating in all restaurants and bars are in accordance with social distancing guidelines as offered by the CDC - Medical services are available 24/7 NIZUC Resort and Spa is situated less than 10 minutes from Cancun International Airport- 30 minutes North of the charming Playa del Carmen and 30 minutes South of Cancun. To view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com..

Frequently Asked Questions

What is the cancellation policy for Nizuc Resort & Spa?

The cancellation policy for Nizuc Resort & Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Nizuc Resort & Spa?

Standard check-in time at Nizuc Resort & Spa is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Nizuc Resort & Spa?

Pets are allowed on request at Nizuc Resort & Spa. Charges may be applicable.

How far is the Nizuc Resort & Spa from the closest airport?

The closest airport is Cancun International Airport, and it is about 13 mins from hotel by car (11.9 km).

Is airport shuttle service offered by Nizuc Resort & Spa ?

No, the Nizuc Resort & Spa doesn't offer airport transfer services.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport11.89KM
Average Price FromAUD2284
Hotel Star Rating5