Hard Rock Hotel Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Hard Rock Hotel Cancun
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Quintana Roo, 77500, Mexico
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Located in Cancun, Hard Rock Hotel Cancun is a great base to explore the city from.Show More
We Price Match
Highlights
Free parking
Airport pick-up available
Lots to do
Pets welcomeAmenities
Golf course
Outdoor swimming pool
Private beach area
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
All Amenities
Property Description
Located in Cancun, Hard Rock Hotel Cancun is a great base to explore the city from.
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3.7/5
Very good hotel good food excellent location, needs better service
All 102 Reviews
Surroundings
Airport: Cancún International Airport
(18.7 km)
Landmarks: Escapology Escape Rooms Cancun
(<100m)
Landmarks: Playa Ballenas
(<100m)
Landmarks: Sea Passion Catamaran
(260m)
Landmarks: Marina Sunrise
(400m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Lagoon View Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Deluxe Room - Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Blackout curtains
Check Availability
Deluxe Family Ocean View-Two Bedroom
Bedroom 1:1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Rock Suite Ocean View (two Bedroom)
3 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Deluxe Family Ocean View Double Beds - Two Bedroom
Bedroom 1:4 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
8
Deluxe Room - King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Minibar
Blackout curtains
Bedding: Duvet
Check Availability
Rock Suite Ocean View (One Bedroom)
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
9
Rock Royalty Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
13
Deluxe Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Deluxe Family Lagoon View (two Bedroom)
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Deluxe Lagoon View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Deluxe Ocean View Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Diamond Ocean View Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
3.7/5
102 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Average for similar properties in Cancun
AI Summary
The staff offers prompt, helpful, and humorous service. The restaurant Frida receives high praise for excellent service. Convenient location for various dietary preferences and seamless access to local amenities.
Guest User
April 8, 2024
Worst view I’ve had from my balcony-just white brick wall!
Bathroom stunk of sewerage so bad one day could really use it. Had to get up 730am to get a sunbed and still very few left then!!! Not enough beds round pool area.
Very packed and loud on the evenings and just karaoke and disco after 10pm! Not worth the money I paid
Bom hotel
September 24, 2023
Very good hotel good food excellent location, needs better service
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Basketball court
Tennis court
Billiards room
Table tennis room
Restaurant
Karaoke
Airport drop-off
Additional charge
Taxi booking service
Station pick-up service
Additional charge
Currency exchange
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Table tennis room
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Taxi booking service
Airport pick-up
Additional charge
Shuttle service
Additional charge
Station pick-up service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Convenience store/kiosk
Health & Wellness
Billiards room
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Spa
Additional charge
Basketball court
Beauty and makeup
Body care
Yoga session
Activities
Karaoke
Private beach area
Gaming area
Beach umbrellas
Public Areas
ATM
Elevator
Smoking area
PA and sound system
Executive floor
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Children's pool
Business Services
Conference room
Additional charge
Fax/copying service
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$100.01 (approx. €96.50) per night.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2005
- Renovated: 2012
- Number of Rooms: 487
Located in Cancun, Hard Rock Hotel Cancun is a great base to explore the city from.
All rooms are non-smoking.
Go for a swim in the property's pool. You can also check out the infinity pool. During your stay, treat yourself with a visit to the on-site spa or massage room. Keep up your fitness regimen with a visit to the fitness room. There's lots of activities to do, including tennis court and golf course.
This property is home to a restaurant. Enjoy a meal right from the comfort of your room with room service from the on-site restaurant. This property is home to an in-house bar.
At this hotel, you'll have access to a garden, playground, and game room. Service from the front desk is available 24 hours. For extra convenience, currency exchange, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
A free parking lot is available at the property.
All rooms are non-smoking.
Go for a swim in the property's pool. You can also check out the infinity pool. During your stay, treat yourself with a visit to the on-site spa or massage room. Keep up your fitness regimen with a visit to the fitness room. There's lots of activities to do, including tennis court and golf course.
This property is home to a restaurant. Enjoy a meal right from the comfort of your room with room service from the on-site restaurant. This property is home to an in-house bar.
At this hotel, you'll have access to a garden, playground, and game room. Service from the front desk is available 24 hours. For extra convenience, currency exchange, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
A free parking lot is available at the property.