Marriott Cancun, An All-Inclusive Resort
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Marriott Cancun, An All-Inclusive Resort
Renovated in 2024
No.8 of 4-Star Select Hotels in Cancun
Boulevard Kukulcan Km 14.5, Chac L-41, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Surfing
Massage room
Gym
Private parkingFree
24-hour front desk
All amenities
Property Description
Welcome to Marriott Cancun, An All-Inclusive Resort. Immerse yourself in extraordinary moments and adventures as we redefine hospitality. The renovated rooms, lobby and ballrooms at our Cancun, Mexico resort combine elegance, technology, and attention to detail. Enjoy our new pools and exhilarating water park. Delight in our eleven specialty restaurants offering global flavors. Experience daily entertainment and connect with the heart of Cancun. Personalize your stay with outdoor adventures or moments of relaxation. Escape to Marriott Cancun, where beauty meets warm hospitality in an all-inclusive format. Let us create unforgettable memories for you at our Cancun, Mexico family hotel.
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8.8/10
Had a great time at this hotel. Gorgeous pool delicious food.
All 106 reviews
Surroundings
Airport: Cancun International Airport
(17.4 km)
Landmarks: Marina Sunrise
(260m)
Landmarks: Bohemian Square Cancun
(270m)
Landmarks: Coco's Beach Club Cancún
(310m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

13
Presidential Suite, 1 King, Sofa Bed, Ocean View, Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Cable channels
Wi-Fi in room
Stair-free main entrance
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8
Two Double Room with Oceanfront View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability

8
King Room with Partial Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

9
Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability

9
Two Double Room with Partial Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
King Room with Resort View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

7
King Room with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

9
Two Double Room with Resort View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

8
King Room with Oceanfront View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

6
Caribbean Suite, 1 Bedroom Suite, 1 King, Oceanfront, Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

5
Magna Suite, 1 Bedroom Larger Suite, 1 King, Sofa Bed, Ocean View, Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Cable channels
Balcony
Wi-Fi in room
Check Availability

5
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa Bed, Ocean View, Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
106 reviews
- Cleanliness8.7
- Amenities8.7
- Location8.9
- Service8.9
Average for similar properties in Cancun

Review summary
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Staff and Service: The hotel staff is consistently praised for being friendly, attentive, and welcoming. Specific mentions include bellhops maintaining personal connections and overall excellent service quality.(based on 2 reviews)

Cheong Fai
July 14, 2025
The hotel environment is great, the pool beach is beautiful;the food is diverse and tastes good;the staff service attitude is also very good;the hotel's activities, adults and children are taken care of, all-inclusive is really convenient.
Original TextTranslation provided by Google

Guest User
April 19, 2025
Booked ocean front on Ctrip
The feeling when entering the room was really great☺️
🥶It was cloudy and cold when we arrived. The wind was strong and the water was cold.
The swimming pool was impossible to enter. Fortunately, there was a heated massage pool.
We played in the rafting pool without knowing why. The water was cold.
We couldn’t quit midway. Why are foreigners not afraid of the cold [black potato question mark R]
🍴App reservation for dinner. Since my boyfriend is a big eater,
We made reservations for hana and casa madre.
Hana is remarkable. It won’t be a bad deal. Don’t worry. The environment is good.
Casa madre Mexican food is a bit salty.
The breakfast feels similar to the above two.
Mo’s fries are very delicious😋 The burger is not juicy.
The pizza shop is a bit salty. If you like the fruit inside, you can take it anytime.
🍸Room serice at night asked for more glasses of wine. Instead, a bottle of red wine was sent. Amigo is really friendly [laughing and crying R]
There is no wine list. All the wines are small sweet wines. There is not much alcohol
🥰 Overall, it is still recommended
If I must say, there are not many activities
Except for the group aerobics in the swimming pool during the day, there are people playing violin in the lobby at night, and I missed the band performance in the bar
And there are no activities. It will be boring if I stay for a few more days
Original TextTranslation provided by Google

Ahmet Tansel
February 13, 2025
Had a great time at this hotel. Gorgeous pool delicious food.

Guest User
September 7, 2022
I booked the Marriott Cancun resort on Ctrip. I was supposed to check in on September 3rd. I received a notification from the US government that the local law and order has been very poor recently. There are many cases of kidnapping, shooting, killing and drug trafficking. Cancun is a dangerous area, and the third level is dangerous. The new crown has also been repeated locally, so I decided to cancel this trip at the end of August, but the hotel and Ctrip pushed each other away, no refunds were given, and it was not possible to change the time to check in!
Original TextTranslation provided by Google

Qian Cheng
August 26, 2022
Have a good time

Guest User
August 16, 2022
The room is very good, the sea water is very good, but it is not suitable for summer
Original TextTranslation provided by Google

Guest User
August 2, 2025

This is our 3rd time at this resort. And I cannot stress enough how much I appreciate the amazing service we receive everytime we stay here. The staff goes above and beyond to make sure all of our needs are taken care of and make us feel at home. Everyone is extremely kind and hard working. I want to give a special shout out to Leonardo from Casa Madre, Fabio from the pool area, and Cesar who worked the bar at Hanna and Champions. These gentleman are a great example of why we choose to be loyal to Marriott. Yes there are tons of options in the hotel zone, but very few offer consistent top notch service like this. Aside from the service, the food at all of the restaurants is delicious and of high quality and the rooms are comfortable and clean. Can’t wait to be back here in December to be spoiled and pampered all over again.

Guest User
July 28, 2025

이번이 두 번째 방문인데 처음 방문했을 때도 기분이 좋았지만 이번에도 아주 즐거운 시간을 보내고 왔습니다. 2박 3일 동안 Francisco라는 직원을 3명을 만났는데 모두 너무 친절했습니다. Concierage에 있는 Fracisco는 저희를 반갑게 맞이해주고 로비에서 만날 때마다 친근하게 대해주었습니다. Main pool에서 서빙을 담당하던 Franciso, 일식당 서빙담당 Francisco는 신속하고 친절했습니다. 식당 초이스가 많고 음식들도 다 맛있었습니다. 수영장에서 진행되는 프로그램들도 너무 재밌었고 진행자인 Jorge도 너무 잘했습니다. 헬스장도 굉장히 쾌적하게 되어 있고 크지는 않지만 웬만한 운동 기구는 다 있어 운동 좋아하시는 분들은 만족해하지 않을까 싶습니다. 지금은 계절상 바다에 해초가 많지만 그래도 에메랄드빛 바다는 너무 예뻤습니다. 이번에 좋은 추억을 쌓고 돌아가는 길이며 다음 달에 다시 방문할까 생각 중입니다. 추천합니다!
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Services & Amenities
Most Popular Amenities
Golf course
Outdoor swimming pool
Private beach area
Surfing
Off-site
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Water park
Karaoke
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Water slide
Childcare service
Additional charge
Wi-Fi in public areas

Outdoor swimming pool

Private beach area

Gym

Bar

Restaurant

Water park

Conference room

Multi-function room

Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Food & Drink
Snack bar
Convenience store/kiosk
Halal meals provided
Off-site
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Sailing
Off-site
Surfing
Off-site
Golf course
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Parasailing
Off-site
Activities
Karaoke
Water slide
Water park
Private beach area
Gaming area
Public Areas
Gift shop
No smoking in public areas
Smoking area
Garden
Water purifier
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Children's pool
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–11 years old | Free |
Children 12–17 years old | Contact property |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1990
- Renovated: 2024
- Number of Rooms: 856
Welcome to Marriott Cancun, An All-Inclusive Resort. Immerse yourself in extraordinary moments and adventures as we redefine hospitality. The renovated rooms, lobby and ballrooms at our Cancun, Mexico resort combine elegance, technology, and attention to detail. Enjoy our new pools and exhilarating water park. Delight in our eleven specialty restaurants offering global flavors. Experience daily entertainment and connect with the heart of Cancun. Personalize your stay with outdoor adventures or moments of relaxation. Escape to Marriott Cancun, where beauty meets warm hospitality in an all-inclusive format. Let us create unforgettable memories for you at our Cancun, Mexico family hotel.
Frequently Asked Questions
What is the cancellation policy for Marriott Cancun, An All-Inclusive Resort?
The cancellation policy for Marriott Cancun, An All-Inclusive Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Marriott Cancun, An All-Inclusive Resort?
What are the check-in and check-out times at Marriott Cancun, An All-Inclusive Resort?
Standard check-in time at Marriott Cancun, An All-Inclusive Resort is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Marriott Cancun, An All-Inclusive Resort?
What amenities and services are available at Marriott Cancun, An All-Inclusive Resort ?
Marriott Cancun, An All-Inclusive Resort offer top amenities and services include Shuttle service.What amenities and services are available at Marriott Cancun, An All-Inclusive Resort ?
Can I bring my pet inside the Marriott Cancun, An All-Inclusive Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in Marriott Cancun, An All-Inclusive Resort.Can I bring my pet inside the Marriott Cancun, An All-Inclusive Resort?
How far is the Marriott Cancun, An All-Inclusive Resort from the closest airport?
The closest airport is Cancun International Airport, and it is about 19 mins from hotel by car (17.4 km).How far is the Marriott Cancun, An All-Inclusive Resort from the closest airport?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 17.4KM |
Average Price From | PHP36918 |
Hotel Star Rating | 4 |