Crystalbrook Bailey
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1 night
1 room, 2 adults, 0 children
All properties in Cairns

Crystalbrook Bailey

Ground Floor A/163 Abbott St, Cairns, Queensland, 4870, Australia
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hotel overview picture
Last booked 5 hrs ago
Highlights
Varied breakfast
Cozy rooms
Ideal location
Excellent service
Sparkling clean
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Amenities
Sunbathing area
Outdoor swimming pool
Gym
Private parking
Bar
Restaurant
Taxi booking service
Priority airport drop-off
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Property Description
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Reef Fleet Terminal.
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9.3/10
Great
The service and facilities were great. The location was excellent.
All 149 reviews
Surroundings
Airport: Cairns Airport
(6.3 km)
Airport: Mareeba Airport
(69.3 km)
Train: Cairns Central Station
(600m)
Train: Freshwater
(10.5 km)
Landmarks: Bulmba-ja arts centre
(160m)
Landmarks: Cairns Aquarium
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Urban Master Bath
3

Urban Master Bath

2 Queen bed
Hair dryer
Room Details
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Family Urban
7

Family Urban

Bedroom 1:1 King bed and 2 Single bed
Non-smoking
Air conditioning
Tea bags
Movies
Shampoo
Room Details
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Urban Queen
14

Urban Queen

1 Queen bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Urban Balcony
4

Urban Balcony

1 Queen bed
Hair dryer
Room Details
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Two Bedroom Residence
10

Two Bedroom Residence

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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One Bedroom Residence
9

One Bedroom Residence

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Urban Master
11

Urban Master

2 Queen bed
30m² | Floor: 1
Has window
Non-smoking
Private bathroom
Tea bags
Movies
Daily housekeeping
Room Details
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Bailey Suite

Bailey Suite

1 King bed
Hair dryer
Room Details
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Urban Twin
8

Urban Twin

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Urban King
7

Urban King

1 King bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Room Details
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Three Bedroom Residence
11

Three Bedroom Residence

Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

9.3/10
Great
149 reviews
22 guest in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 years.
  • Cleanliness9.4
  • Amenities9.0
  • Location9.5
  • Service9.1
Average for similar properties in Cairns
Most Mentioned
Review summary
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Location: The hotel is highly praised for its central location, being close to Cairns Esplanade, night markets, restaurants, supermarkets, and key tourist spots like the pier for Great Barrier Reef tours.(based on 73 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
The service and facilities were great. The location was excellent.
Y‍i‍x‍i‍c‍h‍e‍n‍d‍e‍c‍h‍a‍o‍r‍e‍n‍l‍a‍o‍b‍a
July 13, 2025
How can I say it? The location is great, the hotel facilities and environment are all OK, but the service is very average, and they refused to let me delay my check-out for an hour, which is very bad.
Original TextTranslation provided by Google
c‍i‍d‍y‍5‍0‍2
July 12, 2025
I thought I'd booked a two-bedroom apartment with a washing machine, but when I got there, I found out it was a connecting room. Maybe they were booked out and didn't get it. It was a little smaller than I expected, but otherwise, it was fine. The location is great: a 15-minute walk to the pier, an 8-minute walk to the beach, and a 3-minute walk to the laundromat. There are plenty of restaurants downstairs. The hotel offers free bicycles to rent, but I think they're too big. Electric bikes can be rented right outside, but they're incredibly expensive.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2025
The room is spacious, the service is very thoughtful, the breakfast quality is good, and the price-performance ratio is high.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2025
The room I stayed in was large, the location was good, the sanitation was good, and the price/performance ratio was high.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 25, 2025
Good service attitude, convenient location, quick processing of customer requests, and will stay again if there is a chance.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 22, 2025
The location is excellent, making it easy to get around. Across from the hotel is a library, which not only has a wide selection of children's picture books but also a small play area where the kids couldn't leave. The hotel's terrace mini pool is perfect for kids to play in the water! There's also a steam room next to the gym. The front desk can help you book a taxi, using the metered fare, but taxi drivers can be tricky. 😠 Be sure to get the approximate price in advance and let them know the distance and price.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 15, 2025
I stayed here for two days as a solo traveler with no meals included. ▼Room I stayed in a double room. The room was stylish and clean overall. There were plenty of hangers in the closet, and deodorizing spray, an ironing board, and bathrobes were also provided. As is common in overseas hotels, toothbrushes and disposable slippers were not provided. Other amenities included a Nespresso machine, two bottles of room-temperature water, what appears to be milk for coffee in the refrigerator, and wine glasses and regular glasses. I also liked the ability to watch YouTube on the TV with Chromecast and order room service via QR code. ▼Service The front desk staff were polite and friendly, which left a good impression. Although my English is limited, I asked if there was a place to change before check-in and they allowed me to use the restroom. I checked in after 2 PM, but I was able to store my luggage without any problems. ▼Location It's located in the city center, within walking distance of the lagoon and night market. It takes around 15 minutes to get to Cairns Central and the station, but there are plenty of restaurants nearby and a supermarket nearby, so it was convenient. It was also nice that it wasn't noisy and I could stay peacefully. It may not be suitable for those looking for the same amenities as a Japanese hotel, but I had a comfortable stay with just the right amount of comfort. I would definitely stay at this hotel again.
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Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$12.00 (approx. PHP 449.58) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:00–11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, please contact the property by phone at least 1 day in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 17 years old and under
Free
Adult
Buffet:AU$38.00 (approx. PHP 1,423.65) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AU$75.00 (approx. PHP 2,809.82) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2019
  • Number of Rooms: 255
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Reef Fleet Terminal.

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Crystalbrook Bailey?

The cancellation policy for Crystalbrook Bailey varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Crystalbrook Bailey?

Standard check-in time at Crystalbrook Bailey is 14:00-24:00 and check-out time is 11:00.

Does Crystalbrook Bailey provide breakfast?

Yes, Breakfast is offered at Crystalbrook Bailey. Breakfast option(s): Continental, Gluten-free, Vegetarian.

Can I bring my pet inside the Crystalbrook Bailey?

As much as we love pets, unfortunately, we are unable to accommodate them in Crystalbrook Bailey.

How far is the Crystalbrook Bailey from the closest airport?

The closest airport is Cairns Airport, and it is about 12 mins from hotel by car (6.3 km).

About This Property

Nearest AirportCairns Intl. Airport
Distance to Airport6.53KM
Nearest Train StationCairns Central Station
Distance to Train Station0.6KM
Average Price FromPHP14750
Hotel Star Rating5