Crystalbrook Bailey
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Crystalbrook Bailey

Ground Floor A/163 Abbott St, Cairns, Queensland, 4870, Australia
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hotel overview picture
Last booked 3 hrs ago
Highlights
Excellent service
Ideal location
Delicious breakfast
Sparkling clean
Airport drop-off available
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Amenities
Sunbathing area
Outdoor swimming pool
Gym
Private parking
Bar
Restaurant
Taxi booking service
Priority airport drop-off
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Property Description
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.9 km) from Reef Fleet Terminal and 0.1 mi (0.2 km) from Cairns Night Markets.
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9.3/10
Great
Stay was memorable. Recommending definitely
All 171 reviews
Surroundings
Airport: Cairns Airport
(6.3 km)
Train: Cairns Central Station
(600m)
Train: Freshwater
(10.5 km)
Landmarks: Cairns Aquarium
(180m)
Landmarks: Cairns Night Markets
(200m)
Landmarks: Reef Experience
(210m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

9

Urban Master Bath

2 Queen bed
Minibar
Tea bags
Movies
Blackout curtains
Room Details
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16

Family Urban

Bedroom 1:1 King bed and 2 Single bed
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Room Details
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14

Urban Queen

1 Queen bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Urban Balcony

1 Queen bed
Air conditioning
Refrigerator
Minibar
Tea bags
Room Details
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13

Two Bedroom Residence

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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13

One Bedroom Residence

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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16

Urban Master

2 Queen bed
30m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Bailey Suite

1 King bed and 2 Single bed
Has window
Non-smoking
Minibar
Bottled water
Hair dryer
Room Details
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1

Bathtub Room

2 Queen bed
Has window
Minibar
Bottled water
Hair dryer
Room Details
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10

Urban Twin

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Urban King

1 King bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
13

Three Bedroom Residence

Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

9.3/10
Great
171 reviews
This property hasn't received any negative reviews in the past 3 months.
  • Cleanliness9.3
  • Amenities9.1
  • Location9.5
  • Service9.2
Average for similar properties in Cairns
Most Mentioned
Review summary
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Cleanliness: Overall, guests find the hotel to be clean and well-maintained. Rooms are described as tidy, with stylish designs. While some minor cleanliness issues are noted, the majority of reviews highlight the hotel’s cleanliness as a positive aspect.(based on 53 reviews)
M‍a‍r‍k‍ ‍J‍ ‍G
October 7, 2025
We loved our stay. The location is great. Walking distance to lots of restaurants, markets and the esplanade. The rooms are spacious with nespresso style coffee machines and various teas complimentary in the room. The TV had lots of free on demand movies too. The breakfast was not included in our stay but we dined once and it was great value for what was on offer. I would recommend it and stay again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 14, 2025
Stay was memorable. Recommending definitely
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 25, 2025
Swimming pool not heated daughter got sick and not nice breakfast, they charge you extra for coffee and room is OK.
J‍u‍e‍1
November 26, 2024
Great hotel. Friendly staff. Central location. Surprise present from the crew as mentioning it was an anniversary celebration.
D‍a‍r‍i‍a‍ ‍L‍y‍s‍e‍n‍k‍o
October 22, 2024
New hotel, very clean. Loved the artsy vibes throughout the hotel. Breakfast was good, not lots of options but everything is super tasty! Definitely worth the money.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
The service and facilities were great. The location was excellent.
M‍i‍n‍ ‍T‍s‍*‍*‍*
October 2, 2024
The apartment is rather new. Location is the biggest its advantage. Vert close to bus station and restaurants. The whole block of 1/2 bedroom apartments are next to the “hotel”. The check in and out processes were fast without hassle. During my stay, I found some daily problems that I had to sort out. As the staff at the reception said the apartment is managed by the hotel, however, it is not serviced exactly as the hotel rooms. I prefer to have some information sheet telling some basics solutions. It was not cleaned up every day. We had the cleaning services for the 4th, 8th morning. I have to ask for refilling such as clean towels, toilet papers, rubbish bin bags, dishwashing tabs, I also need to empty the rubbish or food garbage.  Most disappointing, someone having their food in room and drop them nearby my door daily. As the temperature is hot there and stinky smell was suck.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 16, 2025
We had a lovely stay and will stay here again

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
CC's Bar and Grill
Cuisine: BBQ
Open for: Dinner
Business hours: [Tues - Sat] 16:00-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$12.00 (approx. AED 28.46) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:00–11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, please contact the property by phone at least 1 day in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineContinental, Gluten-free, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 2 years old and under
Free
Children 3–11 years old
AU$19.00 (approx. AED 45.06) per person
Children 12–17 years old
AU$38.00 (approx. AED 90.12) per person
Adult
Buffet:AU$38.00 (approx. AED 90.12) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AU$75.00 (approx. AED 177.87) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2019
  • Number of Rooms: 255
Phone:+61-742534000
Email:recruitment@crystalbrookcollection.com
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.9 km) from Reef Fleet Terminal and 0.1 mi (0.2 km) from Cairns Night Markets.

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What’s the cancellation policy at Crystalbrook Bailey?

The cancellation policy at Crystalbrook Bailey depends on your room type and booking terms.

What are the check-in and check-out times at Crystalbrook Bailey?

Check-in at Crystalbrook Bailey starts from 14:00-24:00, and the standard check-out time is by 11:00.

Is breakfast available at Crystalbrook Bailey?

Yes, Crystalbrook Bailey provides breakfast. Options include Continental, Gluten-free, Vegetarian.

Are pets allowed at Crystalbrook Bailey?

No, pets are not allowed at Crystalbrook Bailey.

Does Crystalbrook Bailey have a restaurant on-site?

Yes, Crystalbrook Bailey features an on-site restaurant serving BBQ cuisine.

How do I get to Crystalbrook Bailey from the nearest airport?

The nearest airport is Cairns Airport, located about about 12 mins from hotel by car (6.3 km) away.

About This Property

Nearest AirportCairns Intl. Airport
Distance to Airport6.53KM
Nearest Train StationCairns Central Station
Distance to Train Station0.6KM
Average Price FromAED739
Hotel Star Rating5