Crystalbrook Bailey
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1 night
1 room, 2 adults, 0 children
All properties in Cairns
Crystalbrook Bailey
Ground Floor A/163 Abbott St, Cairns, Queensland, 4870, Australia
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Last booked 5 hrs ago












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Amenities
Sunbathing area
Outdoor swimming pool
Gym
Private parking
Bar
Restaurant
Taxi booking service
Priority airport drop-off
All amenities
Property Description
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Reef Fleet Terminal.
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9.3/10
The service and facilities were great. The location was excellent.
All 149 reviews
Surroundings
Airport: Cairns Airport
(6.3 km)
Airport: Mareeba Airport
(69.3 km)
Train: Cairns Central Station
(600m)
Train: Freshwater
(10.5 km)
Landmarks: Bulmba-ja arts centre
(160m)
Landmarks: Cairns Aquarium
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Urban Master Bath
2 Queen bed
Hair dryer
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7
Family Urban
Bedroom 1:1 King bed and 2 Single bed
Non-smoking
Air conditioning
Tea bags
Movies
Shampoo
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14
Urban Queen
1 Queen bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
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4
Urban Balcony
1 Queen bed
Hair dryer
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10
Two Bedroom Residence
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

9
One Bedroom Residence
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability

11
Urban Master
2 Queen bed
30m² | Floor: 1
Has window
Non-smoking
Private bathroom
Tea bags
Movies
Daily housekeeping
Check Availability

Bailey Suite
1 King bed
Hair dryer
Check Availability

8
Urban Twin
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Check Availability

7
Urban King
1 King bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Check Availability

11
Three Bedroom Residence
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
9.3/10
Great
149 reviews
22 guest in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 years.
- Cleanliness9.4
- Amenities9.0
- Location9.5
- Service9.1
Average for similar properties in Cairns

Review summary
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Location: The hotel is highly praised for its central location, being close to Cairns Esplanade, night markets, restaurants, supermarkets, and key tourist spots like the pier for Great Barrier Reef tours.(based on 73 reviews)

Guest User
July 30, 2025
The service and facilities were great. The location was excellent.

Yixichendechaorenlaoba
July 13, 2025
How can I say it? The location is great, the hotel facilities and environment are all OK, but the service is very average, and they refused to let me delay my check-out for an hour, which is very bad.
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cidy502
July 12, 2025
I thought I'd booked a two-bedroom apartment with a washing machine, but when I got there, I found out it was a connecting room. Maybe they were booked out and didn't get it. It was a little smaller than I expected, but otherwise, it was fine. The location is great: a 15-minute walk to the pier, an 8-minute walk to the beach, and a 3-minute walk to the laundromat. There are plenty of restaurants downstairs. The hotel offers free bicycles to rent, but I think they're too big. Electric bikes can be rented right outside, but they're incredibly expensive.
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Guest User
July 11, 2025
The room is spacious, the service is very thoughtful, the breakfast quality is good, and the price-performance ratio is high.
Original TextTranslation provided by Google

Guest User
July 8, 2025
The room I stayed in was large, the location was good, the sanitation was good, and the price/performance ratio was high.
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Guest User
June 25, 2025
Good service attitude, convenient location, quick processing of customer requests, and will stay again if there is a chance.
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Guest User
June 22, 2025
The location is excellent, making it easy to get around. Across from the hotel is a library, which not only has a wide selection of children's picture books but also a small play area where the kids couldn't leave. The hotel's terrace mini pool is perfect for kids to play in the water! There's also a steam room next to the gym. The front desk can help you book a taxi, using the metered fare, but taxi drivers can be tricky. 😠 Be sure to get the approximate price in advance and let them know the distance and price.
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Guest User
June 15, 2025
I stayed here for two days as a solo traveler with no meals included.
▼Room
I stayed in a double room. The room was stylish and clean overall. There were plenty of hangers in the closet, and deodorizing spray, an ironing board, and bathrobes were also provided.
As is common in overseas hotels, toothbrushes and disposable slippers were not provided.
Other amenities included a Nespresso machine, two bottles of room-temperature water, what appears to be milk for coffee in the refrigerator, and wine glasses and regular glasses.
I also liked the ability to watch YouTube on the TV with Chromecast and order room service via QR code.
▼Service
The front desk staff were polite and friendly, which left a good impression.
Although my English is limited, I asked if there was a place to change before check-in and they allowed me to use the restroom.
I checked in after 2 PM, but I was able to store my luggage without any problems.
▼Location
It's located in the city center, within walking distance of the lagoon and night market.
It takes around 15 minutes to get to Cairns Central and the station, but there are plenty of restaurants nearby and a supermarket nearby, so it was convenient.
It was also nice that it wasn't noisy and I could stay peacefully.
It may not be suitable for those looking for the same amenities as a Japanese hotel, but I had a comfortable stay with just the right amount of comfort.
I would definitely stay at this hotel again.
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Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Gym
Private parking
Additional charge
Bar
Restaurant
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Bicycle rental
Free

Outdoor swimming pool

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$12.00 (approx. PHP 449.58) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Bicycle rental
Free
Priority airport drop-off
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Luggage storage
Free
Wake-up call
Tour and ticket booking service
VIP check-in service
Languages Spoken
English
Food & Drink
Bar
Room service
Public Areas
No smoking in public areas
Water purifier
Elevator
Health & Wellness
Sunbathing area
Gym
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Accessibility
Braille signs
Handrails on stairs
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:00–11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, please contact the property by phone at least 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
Age | Fee |
---|---|
Children 17 years old and under | Free |
Adult | Buffet:AU$38.00 (approx. PHP 1,423.65) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AU$75.00 (approx. PHP 2,809.82) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 255
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Reef Fleet Terminal.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Crystalbrook Bailey?
The cancellation policy for Crystalbrook Bailey varies depending on the type of room and booking conditions.What is the cancellation policy for Crystalbrook Bailey?
What are the check-in and check-out times at Crystalbrook Bailey?
Standard check-in time at Crystalbrook Bailey is 14:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at Crystalbrook Bailey?
Does Crystalbrook Bailey provide breakfast?
Yes, Breakfast is offered at Crystalbrook Bailey. Breakfast option(s): Continental, Gluten-free, Vegetarian. Does Crystalbrook Bailey provide breakfast?
Can I bring my pet inside the Crystalbrook Bailey?
As much as we love pets, unfortunately, we are unable to accommodate them in Crystalbrook Bailey.Can I bring my pet inside the Crystalbrook Bailey?
How far is the Crystalbrook Bailey from the closest airport?
The closest airport is Cairns Airport, and it is about 12 mins from hotel by car (6.3 km).How far is the Crystalbrook Bailey from the closest airport?
About This Property
Nearest Airport | Cairns Intl. Airport |
---|---|
Distance to Airport | 6.53KM |
Nearest Train Station | Cairns Central Station |
Distance to Train Station | 0.6KM |
Average Price From | PHP14750 |
Hotel Star Rating | 5 |