DoubleTree by Hilton Cairns
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DoubleTree by Hilton Cairns

121-123 Esplanade, Cairns, Queensland, 4870, Australia
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hotel overview picture
Last booked 8 hrs ago
Highlights
Varied breakfast
Great views
Comfy rooms
Lots to do
Ideal location
Amenities
GymFree
Private parking
24-hour front desk
Luggage storage
Bar
Table tennis room
Restaurant
Taxi booking service
All amenities
Property Description
A stay at DoubleTree by Hilton Hotel Cairns places you in the heart of Cairns, steps from Cairns Esplanade and JUTE Theatre Company. This 4.5-star hotel is 0.6 mi (0.9 km) from Cairns Central Shopping Centre and 1 mi (1.6 km) from Reef Fleet Terminal.
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8.8/10
Very Good
My best holiday destination in Cairns.
All 296 reviews
Surroundings
Airport: Cairns Airport
(6.1 km)
Airport: Mareeba Airport
(69.1 km)
Train: Cairns Central Station
(980m)
Train: Freshwater
(10.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

10

Deluxe Two Double Room With Water View And Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Room Details
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8

Guest King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Guest Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Deluxe City / Mountain View Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Deluxe City / Mountain View King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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11

Superior Double Double Room With Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Accessible King Room with Roll-in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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11

One Bedroom Water View Suite With Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

King Superior Balcony Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Conditioner
Room Details
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7

Deluxe King Room With Water View And Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Room Details
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Guest Reviews

8.8/10
Very Good
296 reviews
This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness8.8
  • Amenities8.4
  • Location9.0
  • Service8.8
Average for similar properties in Cairns
Most Mentioned
Review summary
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Service Quality: Guests frequently commend the friendly and helpful staff, who are noted for their enthusiasm and responsiveness. The front desk is often highlighted for efficient check-in processes and smooth communication, contributing to a welcoming atmosphere.(based on 74 reviews)
马‍儒‍本‍-‍ ‍R‍u‍b‍é‍n‍ ‍M‍a‍r‍t‍í‍n‍e‍z
October 6, 2025
The hotel was under reparation/renewal, so we could not use the swimming pool and not so good to see it, we were informed about it after arrival. The location was pretty good. The guy that storage our luggage was not so friendly and even later I noticed that he wrote the paper with the luggage number on the back bag, giving me as a gift a souvenir signature on it, which I did not noticed after be fa away from the hotel. The rest was ok, average.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 15, 2025
My best holiday destination in Cairns.
S‍e‍l‍m‍a‍ ‍L‍a‍i
November 6, 2025
Stayed at the DoubleTree by Hilton in Cairns—what a treat! Check-in kicked off with those legendary warm chocolate chip cookies—pure bliss after a long flight. Bedrooms were massive and super comfy, with all the space you need to unwind. Pool area's tropical vibes nailed the Aussie escape, and staff were friendly pros. 5/5, cookie alone worth the stay! 🍪🏖️
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 22, 2025
It was a lovely stay. Staff are friendly. The room is spacious but the toilet is pretty small and confined. A welcome cookie (even heated!) at check in is delicious 😋
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 3, 2025
Good room and service but pool not reopened as expected.  They did offer use of their sister property’s pool though.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2025
Great location. While pool is under renovation, staff made arrangement for us to go to the pool at Hilton Cairns.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2025
The walls are paper thin. You can hear people from the next room. No one answers the phone in this hotel. I called for two days all day nonstop at different times and cannot speak to someone. I was provided an email to email them from a corporate phone number and it took them two days to respond to my email.  I left all of my chargers in the hotel room. They are not in my suitcase, so there’s no other possibility, except for that they were left in the room. They claimed that they were not left in there. This means that one of their employees stole them.
J‍ ‍J‍o‍a‍n‍n‍e‍B‍a‍k‍e‍r
January 13, 2025
The hotel is a good location walking distance to Bars and restaurants It is very dated and in need of a revamp old lifts We got checked in but was disappointed to Find out that the hotel was under construction and that there was no pool they did provide transport to another hotel but we just went to the public one Fresh towels were provided daily but the bath had not been cleaned or washed out The bathroom is small can’t fit two people in at the same time

Services & Amenities

Gym
Bar
Restaurant
Conference room
Restaurant
Atrium Restaurant
Style: A la carte, Buffet
Cuisine: Asian, Australian, International
Open for: Breakfast, Dinner
Special dietary options: Gluten-free, Vegan, Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Business hours: [Mon - Sun] 06:30-09:30, 12:00-20:30
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Fees may apply, AU$15.00 (approx. PLN 35.66) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-09:30 Open
AgeFee
Children 4 years old and under
Free
Children 5–17 years old
AU$20.00 (approx. PLN 47.54) per person
Adult
Buffet:AU$38.00 (approx. PLN 90.32) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2014
  • Number of Rooms: 237
Phone:+61-7-40506070
Email:Doubletreecairns.reservations@hilton.com
A stay at DoubleTree by Hilton Hotel Cairns places you in the heart of Cairns, steps from Cairns Esplanade and JUTE Theatre Company. This 4.5-star hotel is 0.6 mi (0.9 km) from Cairns Central Shopping Centre and 1 mi (1.6 km) from Reef Fleet Terminal.

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Grab a bite at The Vine Room, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 237 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What’s the cancellation policy at DoubleTree by Hilton Cairns?

The cancellation policy at DoubleTree by Hilton Cairns depends on your room type and booking terms.

What are the check-in and check-out times at DoubleTree by Hilton Cairns?

Check-in at DoubleTree by Hilton Cairns starts from 15:00, and the standard check-out time is by 11:00.

Are pets allowed at DoubleTree by Hilton Cairns?

No, pets are not allowed at DoubleTree by Hilton Cairns.

Does DoubleTree by Hilton Cairns have a restaurant on-site?

Yes, DoubleTree by Hilton Cairns features an on-site restaurant serving International, Australian, Asian cuisine.

How do I get to DoubleTree by Hilton Cairns from the nearest airport?

The nearest airport is Cairns Airport, located about about 12 mins from hotel by car (6.1 km) away.

Does DoubleTree by Hilton Cairns offer airport transfer services?

No, DoubleTree by Hilton Cairns doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportCairns Intl. Airport
Distance to Airport6.3KM
Nearest Train StationCairns Central Station
Distance to Train Station0.98KM
Average Price FromPLN710
Hotel Star Rating4