Mercure Cairns
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1 night
1 room, 2 adults, 0 children
All properties in Cairns
Mercure Cairns
Corner Of Florence And, 15 Florence Street, Lake St, Cairns, Queensland, 4870, Australia
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We Price Match
Last booked 3 hrs ago
Amenities
Outdoor swimming pool
Luggage storage
Taxi booking service
Currency exchange
Conference room
Business center
Multi-function room
Wake-up call
All amenities
Property Description
The Mercure Cairns is centrally located in the Cairns CBD. The hotel offers 75 stylish guest rooms. Located in the heart of Cairns, a short walking distance to Cairns Aquarium, Convention Centre, Night Markets and the Casino. Embark on a trip to the Great Barrier Reef or the Daintree rainforest with departure points 800 metres from the hotel.
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8.4/10
Location was good.
All 45 reviews
Surroundings
Airport: Cairns Airport
(6.1 km)
Airport: Mareeba Airport
(68.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Queen and Single Room
1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
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7
Executive Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
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7
Standard Queen Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
7
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
8
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
7
Loft Room
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Family Room with One Queen and Two Twin Beds
1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
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Guest Reviews
8.4/10
Very Good
45 reviews
Verified Reviews- Cleanliness8.6
- Amenities7.7
- Location8.5
- Service8.6
Average for similar properties in Cairns
AI Summary
The breakfast is delicious and varied but small. The location is convenient with easy access to tourist attractions. Guests appreciate the cleanliness, spacious rooms, and friendly, professional staff.
Guest User
July 25, 2025
The biggest disadvantage is that it is too noisy. The hotel is right at the intersection. The side facing the road is too noisy. I couldn't sleep on the first night. I moved to the opposite room on the second night. The wifi was very slow. Other aspects were good. The photos taken were of the double bed + single bed room booked at the same time.
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Anonymous User
July 15, 2025
Good location, great family room with separate rooms and a mini kitchen. Poor storage, no drying facilities for swim wear at a beach resort.
Restaurant was closed, not mentioned at time of booking.
Qixiaomi。
May 28, 2025
The room is a bit small. It takes about 15 minutes to walk to the pier. You can choose a room closer to the pier at the same price.
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Ng
May 5, 2025
The lighting of the hotel room can be improved. The emergency contact button doesn't work well.
No 24-hour reception service.
However, the staff is helpful and friendly.
Guest User
April 13, 2025
Location was good.
Anonymous User
April 9, 2025
Four of us stayed for five nights.
On the second night, we had trouble with all the lights in the room not working. We were able to change rooms on the third night, but the air conditioning in that room was broken. We asked the staff to change rooms again, but there were no family rooms available, so we stayed in that room on the fourth night as well. In the end, we ended up staying in the original room, where the lights were off but the air conditioning worked, only when we went to sleep on the fifth night.
There seemed to be a lot of problems with the hotel's facilities, but the staff were kind and flexible in their response.
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Guest User
February 8, 2025
I like Cairns as a tourist city. As a tourist city, the price of hotels is slightly higher than that of Melbourne! The room size of Mercure Hotel is right, and the bathroom is slightly smaller! Maybe because of the rainy season, the hotel's wifi connection is not good, and the wifi we brought with us also has a poor signal. But this hotel has its own swimming pool and outdoor leisure tables and chairs, which are super beautiful! The disadvantage is that when searching by name, this hotel actually has the wrong location on Uber, which led us to the Hilton Hotel. It is recommended to search by address.
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Guest User
February 7, 2025
The room is not cleaned every day, breakfast is not a buffet, and the waiting time is very long when there are many people.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Luggage storage
Taxi booking service
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Additional charge
Outdoor swimming pool
Conference room
More Amenities
Internet
Wi-Fi in public areas
Additional charge
Outdoor swimming pool
Parking
Parking
Transportation
Taxi booking service
Shuttle service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Front Desk Services
Front desk (limited hours)
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Chinese (Mandarin)
Public Areas
No smoking in public areas
Smoking area
Water purifier
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Safety & Security
First aid kit
Fire alarm
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]07:00–23:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
If you plan to arrive after 23:00 on your check-in day, contact the property in advance by email/phone.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental, Full English/Irish
StyleA la carte, Buffet, Boxed/packaged food
Opening hours[Mon - Sun] 06:30-09:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Buffet:AU$20.00 (approx. £9.61) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1980
- Renovated: 2022
- Number of Rooms: 88
Phone:+61-7-40515733
Email:reservations@mercurecairns.com.au
The Mercure Cairns is centrally located in the Cairns CBD. The hotel offers 75 stylish guest rooms. Located in the heart of Cairns, a short walking distance to Cairns Aquarium, Convention Centre, Night Markets and the Casino. Embark on a trip to the Great Barrier Reef or the Daintree rainforest with departure points 800 metres from the hotel.
Frequently Asked Questions
What is the cancellation policy for Mercure Cairns?
The cancellation policy for Mercure Cairns varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Cairns?
What are the check-in and check-out times at Mercure Cairns?
Standard check-in time at Mercure Cairns is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Mercure Cairns?
What amenities and services are available at Mercure Cairns ?
Mercure Cairns offer top amenities and services include Shuttle service.What amenities and services are available at Mercure Cairns ?
Does Mercure Cairns provide breakfast?
Yes, Breakfast is offered at Mercure Cairns. Breakfast option(s): Continental, Full English/Irish. Does Mercure Cairns provide breakfast?
Can I bring my pet inside the Mercure Cairns?
As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Cairns.Can I bring my pet inside the Mercure Cairns?
How far is the Mercure Cairns from the closest airport?
The closest airport is Cairns Airport, and it is about 12 mins from hotel by car (6.1 km).How far is the Mercure Cairns from the closest airport?
Is airport shuttle service offered by Mercure Cairns ?
No, the Mercure Cairns doesn't offer airport transfer services.Is airport shuttle service offered by Mercure Cairns ?
About This Property
| Nearest Airport | Cairns Intl. Airport |
|---|---|
| Distance to Airport | 6.07KM |
| Nearest Train Station | Cairns Central Station |
| Distance to Train Station | 0.7KM |
| Average Price From | GBP120 |
| Hotel Star Rating | 4 |