Liguiqing
July 31, 2024
When we arrived at the scene, we found that this was a hotel without a formal storefront, not on the building list, and even without a sign or any instructions. It was suspected to be a three-no hotel, but the price was as high as 1700+/night. After we arrived at the scene, we couldn't find the entrance or any signs, and then we kept contacting Ctrip, and a middle-aged man came. The man was also quite sneaky. He led us to a small alley in the building and asked us to follow him upstairs. We were very suspicious. The building was very old and it was not as described as opening in 2024! We said on the spot that we did not accept such an environment and practice. We let the two men go up to see the environment first. The woman and the child were waiting downstairs. The man refused to see the room first. So far, we have been waiting and tossing for nearly 2 hours. It was dark and the child was hungry. We absolutely dared not go with such a strange man. This building has dozens of floors and dozens of businesses inside. Even if there are several hotels in an apartment, I can accept it. I checked later and found that there are four hotels in the building list, and there is no such hotel! ! !
I have been contacting Ctrip, saying that I cannot accept such a price for such a hotel. The man was also very suspicious. He hid immediately when he saw me taking pictures with my mobile phone. I communicated with Ctrip, but Ctrip actually protected the merchant and said that I could not check out. I was in a foreign country with my children and it was impossible for me to accept such a store with no signboard, no storefront, and no regular staff. Moreover, such an expensive price was absolutely impossible to correspond to such a price.
Based on my absolute trust in Ctrip, I chose a product that was not cheap, but I didn't expect to get such an outrageous result. With such facilities and environment, Ctrip's supervision is so outrageous? ? After being discovered, it was still protected so well by Ctrip, openly damaging the interests of consumers! ! As a responsible citizen, it must be exposed!
Later, Ctrip contacted me one after another and said that it could not handle it. I paid 3,500 yuan/room for 2 nights (another friend booked) for two rooms, totaling more than 7,000 yuan. Ctrip replied that it would compensate me more than 900 yuan. I can't accept it at all. Then give real feedback. I hope no more of my compatriots will be cheated by such black shops.
Original TextTranslation provided by Google