Hemu Surprise Hotel Reviews

Response from Property: Dear guests: Hello! Thank you very much for choosing our hotel and sharing your stay experience. We are glad to hear that you are satisfied with the overall environment and facilities of the hotel, especially its friendliness for families and friends, and the surprise brought to you by the free upgrade. Regarding the basement issue you mentioned, our hotel does not have a basement. Because our hotel is located on the mountain, the rooms are scattered around and are not in the basement. You can see the scenery on the first floor by looking out the window of the corridor when you go out and turn the corner! All of our rooms will not allow guests to live in the basement. Thank you again for your valuable suggestions and feedback. Your opinion is very important to us. We look forward to your visit again in the future. We will continue to work hard to provide you with better services and a more comfortable accommodation experience.

Response from Property: 尊敬的貴賓：您好！看到您這麼簡單而又帥氣的評論，小舒就不客氣的收下了哈~~ 非常感謝親對我們舒泊瑞斯酒店的支持和推薦，我們酒店位於禾木村入口服務區換乘中心，地理位置優越，環境也是蠻安靜的呢，而且離公交站近，出行非常的方便呢，我們酒店有180多間客房，每個房間都有它獨特的魅力，是根據圖瓦族的小木屋使用原木構造而成的呢，另外酒店還提供了私人管家服務，這也是我們酒店的特色之一，酒店還有免費的洗衣房跟健身房，前台也可以免費寄存行李呢，您們用心的選擇，我們用心的服務，我一直在這裏，等風也等你。祝您生活愉快😄

Response from Property: 尊敬的貴賓：您好！非常感謝您對我們如此高的評價，看到您的點評小舒非常感動，您的表揚就如冬日裏的一股暖流，温暖了我們的心。一直以來酒店秉承着“用心服務”的理念，從您步入舒泊瑞斯酒店的那一刻開始您就是我們的家人，我們希望用自己的貼心服務給您家人般得照料，希望舒泊瑞斯酒店就是您在禾木温暖的家外之家！酒店還可以免費送到看日出的地方呢，您有需要就可以找我們的管家預約哦～您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您的再次光臨，歡迎常回家看看！祝您生活愉快😄

Response from Property: 愛您！小主，很高興您能喜歡我們舒泊瑞斯酒店，喜歡您來，喜歡您再來！希望温暖陪您一路，很高興認識您，我們用心服務每一位客人，我們很珍惜您和我們的相遇，感謝您的信任和支持，我們一定不忘初心，砥礪前行，感謝這一路有您的選擇和認可。房間內寬敞明亮，乾淨整潔，設施設備齊全，睡床是根據人體最佳舒適度所設計，軟硬適中，相信一定能讓您擁有一夜好眠。再加上我們一千河餐酒吧和湘菜館的菜類豐富，美味可口，相信一定能讓您有賓至如歸的體驗，真誠期待您的再次光臨~~

Response from Property: 親愛的小主您好!感謝您對我們酒店環境和服務的肯定和讚揚，您的滿意是我們最大的榮耀!舒泊瑞斯酒店作為整個禾木片區的五星級酒店配套洗衣房、健身房，酒店倡導健康生活可前往健身房免費放鬆一下，提供各種器械和設備滿足客人進行有氧運動、力量訓練等多種運動方式的需求。酒店內還配置洗衣房，住客可免費使用，酒店設定有大型停車場，酒店呢擁有寬敞、舒適的客房，設施齊全、服務一流，提供賓至如歸的住宿體驗。我們會更加努力，不斷提升服務質量，為您提供更加舒適、便利的住宿體驗!期待您的再次光臨!

Response from Property: 親愛的小主，世界這麼大，您選擇了舒泊瑞斯讓我們相遇，是我們的幸運～ 感謝您對入住舒泊瑞斯酒店~小方管家看到您對她的讚揚，欣喜若狂~您的稱讚讓小方更加幹勁滿滿！對這次未能讓小主有一個完美的住宿體驗，我代表舒泊瑞斯全體員工向小主致以最誠摯的歉意！關於您説的前台態度問題，領導很重視這個問題，並對當天上班的前台工作人員進行了開會通報，如果您方便的話可以聯繫我們告知我們哪位工作人員的服務沒讓您滿意。我們核查屬實無誤會過後一定嚴懲相應的工作人員，杜絕下次類似事件發生！！客房工作人員把電風扇送到門口怕打擾到您休息，所以放在房間門口，您方便的時候拿取就好啦❤️最後酒店所有同事對此表示深深的歉意，也期待您能繼續關注我們，見證我們的成長，讓我們以後還有機會為您效勞！舒泊瑞斯酒店作為整個禾木片區的五星級酒店配套洗衣房、健身房，酒店倡導健康生活可前往健身房免費放鬆一下，提供各種器械和設備滿足客人進行有氧運動、力量訓練等多種運動方式的需求。酒店內還配置洗衣房，住客可免費使用，酒店設定有大型停車場，酒店呢擁有寬敞、舒適的客房，設施齊全，酒店的長效發展離不開您的支持與理解，真誠歡迎您再次光臨！祝您工作順利，生活愉快！

Response from Property: My dear little master, I am very happy to have friends from far away. Welcome foreign VIP brothers and sisters from afar to stay in our Hemu Shuparis Hotel~Xiao Shu Peng Pi Sheng Hui! Xiao Shu feels aggrieved by the misleading issue mentioned by the host~ The room type information on our booking page indicates the characteristics of each room type: For example, in the giant screen movie and TV room, the windows are marked as decorative false windows, and then the host The mountain view refers to the outdoor hotel scenery. Our hotel is located in Hemu Scenic Area, which is God’s private land. The mountains, rivers, plants and trees here are all very, very good~ It may also be the domestic version and the foreign version. There is a difference in the message display, which may lead to misunderstandings~ If you have any questions, you can ask the housekeeper who checked in for details or the customer service of trip to find out the actual situation. It is also recommended that you make a reservation on the official website we cooperate with. The giant screen video room has no windows for your better privacy and to better allow you to enjoy a quiet time. The rooms we provide are equipped with high-quality audio and video equipment, which will add a lot of fun to your stay. In addition, our rooms are designed with an emphasis on ecology and comfort, ensuring you enjoy a peaceful and relaxing environment during your stay. We also specially arranged your room to the first floor. One room was specially upgraded to have an inner window for you. This is a little thought of my hotel💗It is not a basement, because our hotel is built on the mountain and has uneven heights. So the elder brother and sister have gone down the steps, but when the elder brother and sister look at the aisle, they can see that you are on the first floor! We hope you will be satisfied with these services and look forward to having

Response from Property: 尊敬的貴賓：您好！非常感謝您對我們如此高的評價，看到您的點評小舒非常感動，您的表揚就如冬日裏的一股暖流，温暖了我們的心。一直以來酒店秉承着“用心服務”的理念，從您步入舒泊瑞斯酒店的那一刻開始您就是我們的家人，我們希望用自己的貼心服務給您家人般得照料，希望舒泊瑞斯酒店就是您在禾木温暖的家外之家！酒店還可以免費送到看日出的地方呢，您有需要就可以找我們的管家預約哦～您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您的再次光臨，歡迎常回家看看！祝您生活愉快😄

Response from Property: 親愛的小主：您好，一字一句看完您的評價，小舒心裏滿是感動，給您提供最優質的服務、最便捷的交通、最貼心的環境是我們的服務宗旨，酒店位於禾木村換乘服務中心，對面就有小超市跟公交站，去哪裡都很方便，周邊環境優美哦～個性化的管家服務是我們的特色之一，有啥需要都可以聯繫我們的管家，一千河餐酒吧也是我們家的哦，每天晚上還有免費的民族舞表演呢，最後感謝您對小舒這麼支持和信任，這麼用心的評價，相信更多客人看得到您的點評之後會毫不猶豫的選擇我們舒泊瑞斯酒店呢~ 小舒真誠期待着小主及各位家人歸來哦~~~~

Response from Property: 尊敬的貴賓：您好！非常感謝您對我們如此高的評價，看到您的點評小舒非常感動，您的表揚就如冬日裏的一股暖流，温暖了我們的心。一直以來酒店秉承着“用心服務”的理念，從您步入舒泊瑞斯酒店的那一刻開始您就是我們的家人，我們希望用自己的貼心服務給您家人般得照料，希望舒泊瑞斯酒店就是您在禾木温暖的家外之家！酒店還可以免費送到看日出的地方呢，您有需要就可以找我們的管家預約哦～您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您的再次光臨，歡迎常回家看看！祝您生活愉快😄

Response from Property: 親愛的小主您好!感謝您對我們酒店環境和服務的肯定和讚揚，您的滿意是我們最大的榮耀!舒泊瑞斯酒店作為整個禾木片區的五星級酒店配套洗衣房、健身房，酒店倡導健康生活可前往健身房免費放鬆一下，提供各種器械和設備滿足客人進行有氧運動、力量訓練等多種運動方式的需求。酒店內還配置洗衣房，住客可免費使用，酒店設定有大型停車場，酒店呢擁有寬敞、舒適的客房，設施齊全、服務一流，提供賓至如歸的住宿體驗。我們會更加努力，不斷提升服務質量，為您提供更加舒適、便利的住宿體驗!期待您的再次光臨

Response from Property: Dear little master: Hello! Your praise is like a beam of warm sunshine, illuminating our hearts and making us feel full of happiness! Thank you for your recognition and support of our hotel. We are very pleased to hear that the staff is enthusiastic and the room is clean. We have always been adhering to the concept of "serving with heart and warming every guest" and strive to provide guests with a comfortable and tidy accommodation environment. Butler Xiao Fang can give you a detailed introduction to the tour route and send you drinks. This is all we want to add a touch of warmth and convenience to your journey. Your satisfaction is the greatest encouragement to us. I hope you have left good memories during your trip, and I look forward to your next visit. We will continue to work hard to continuously improve the quality of service so that you can have a better experience next time you stay. I wish you a happy life and everything goes well!

Response from Property: 親愛的小主：您好！看到您如此開心的分享這次入住體驗，我們酒店全體工作人員也感到無比欣慰和幸福！🎉小娜管家一直以來都以熱情、細心著稱，她能為您帶來貼心周到的服務，讓我們也感到驕傲。您選擇舒泊瑞斯酒店，真的是一個超棒的決定！位置優越，就在換乘站上坡上，方便您出行，探索周邊的美景和美食。免費升級的loft房間，希望能讓您的住宿體驗更加舒適和愜意。而那些小禮品，是我們的一點心意，希望能讓您的旅程多一份驚喜和歡樂。感謝您的喜歡和支持！您的滿意是我們最大的動力，期待您下次再來，我們會繼續努力，為您提供更優質的服務和更美好的體驗。祝您生活愉快，旅途順心！😊酒店全體工作人員

Response from Property: Dear little master: Hello! Your praise is like a bright star, illuminating our way forward and making us happy! Thank you very much for your recognition and support of our hotel. Every word of yours is definitely the driving force of our efforts. We are very pleased to hear that the hotel's geographical facilities are new, clean, tidy, modern in style and excellent in location. We have always been committed to providing guests with a comfortable and convenient accommodation experience, so that you can feel the warmth of home during your travel. The hotel is located in the Hemu Transfer Center, with convenient transportation and convenient access to various attractions, which is one of our major advantages. The driver pick-up service you mentioned is carefully arranged by us to facilitate guests' travel. Seeing that you are satisfied, we think everything is worth it. The hand-painted tour map of housekeeper Xiao Liao is prepared for you with her heart. She has always adhered to the concept of "serving with heart and warming every guest" and strives to provide guests with intimate and thoughtful services. Your satisfaction is the greatest encouragement to us. The hotel's free upgrade of room types is our little thought, and we hope to bring you more surprises and comfortable experience. We are also very happy to see that your experience has improved. Your recommendation is a great honor for us. We will continue to work hard to continuously improve the quality of service so that you can have a better experience next time you stay. Thank you again for choosing our hotel and look forward to seeing you come again next time! I wish you a happy life and everything goes well!