Jl. Dr. Abdul Rivai No.26, Benteng Ps. Atas, Kec. Guguk, Bukittinggi, West Sumatra, 26121, IndonesiaSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very Good
11 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities7.8
Service8.4
Cleanliness7.9
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All reviews(11)
Positive reviews(9)
Reviews with photos/video(6)
Negative reviews(2)
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 2, 2025
If you go to Bukit Tinggi will not move to another heart, always stay in royak denai, never disappoint
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Guest User
Superior King Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 30, 2024
Overall, the staycation at this hotel was very satisfying. Staying here many times gave us visitors a good impression.
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Retno
Deluxe King Room
Stayed in May 2024
Family
1 review
7.5/10
Posted on Jun 24, 2024
Spacious room, no cable TV facilities, bathroom facilities with bathtub but no bathtub cover, pool cleanliness needs to be improved, breakfast menu variations need to be considered.
Maintenance needs to be done for facilities and infrastructure...
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Husnul Fuadi
Superior King Room
Stayed in Aug 2023
Couple
1 review
8.5/10
Very Good
Posted on Sep 12, 2023
The hotel is recommended, it's not too far from the gadang hours
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Guest User
Superior King Room
Stayed in Sep 2023
Couple
13 review
4.0/10
Posted on Oct 19, 2023
The view is not good....the cleanliness is also not satisfactory.
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Lily Elmidasary
Superior Twin Room
Stayed in Dec 2022
Family
4 review
10/10
Outstanding
Posted on Jan 21, 2023
Okay very satisfied 😍😍😍🤩
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wahilham
Superior King Room
Stayed in Jul 2025
Couple
1 review
9.0/10
Great
Posted on Sep 2, 2025
Kesan awal masuk kamar terasa pengap dan kurang sedap, setelah AC hidup mulai sedikit enakan kemudian kami belikan pengharum ruangan yg gantung di AC baru terasa agak segar. Fasilitas dalam kamar nampak sudah usang seperti karpet yg menutupi lantai, kursi & meja, dan bufet penyimpanan. Lampu penerangan terasa kurang terang dimana cahaya lampunya kuning kurang baik buat membaca. Kolam renang viewnya bagus, anak bisa menikmati berenang dgn nyaman (kebetulan lagi lengang), lokasi kolam renang berada di bawah bukit dan pepohonan sehingga bikin sejuk dan rindang cuma salahnya dedaunan, serpihan tangkai/ranting msk ke kolam renang jadi hendaknya rutin dibersihkan oleh petugas CS.
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Guest User
Stayed in Aug 2023
Other
6.0/10
Posted on Sep 29, 2023
When were there, it was almost empty and we felt like we had the hotel to ourselves. Breakfast buffet was limited to small choice. Twin room was quite spacious. It was pretty clean and well maintained. For a 3-star, they supplied with soap, shampoo and even dental brush kit. The staff was helpful to lend us a mobile charger adapter. Location is close to main amenities in the city.
Guest User
Stayed in May 2023
Other
2.0/10
Posted on Jun 1, 2023
The Royal Denai Hotel is the dirtiest hotel we have ever stayed in. There were 2 dirty underwear from the previous guest in the room. The bed had not been changed, there was blood in the bed. The mattress is full of mold and stains of piss and sweat. There are a lot of hairs in the bath from the previous guest and the shower curtain is dirty. Only towels were placed in the room but otherwise not cleaned. We asked for another room and saw several rooms, unfortunately they were not clean either.