Danubius Hotel Bük

We have never had such a negative experience with a hotel before. Unfortunately, we ended up leaving just 24 hours after checking in. A significant part of the garden was closed off due to construction work, which was a major letdown for us and especially for our children. The “dragon disco” – a favorite activity for them – wasn’t held in the park as advertised, but instead in the lobby, and only for a very short time. It felt like 1/10 of what was promised. In the evening, a sewage pipe burst in the basement near the playroom. It took an hour and a half before we were able to return to the ground floor without wading through water. To make matters worse, there was a very strong and unpleasant odor in the hallway in front of our room on the 4th floor. One positive: the bed was extremely comfortable (10/10). Overall, though, the conditions were not what we expected, and we could not stay longer.

Due to the construction work, movement trough hotel is limited, also no common areas. Only two elevators are in operation, when it is crowded, you have to wait for ten minutes. There are no clear signs for the staircase, in case of fire, safety is zero. Zhe rooms are not daily cleaned, there was no maid service in three days, changing towels is charged separately even though it was not stated when booking.

It's a perfect choice if someone wants to relax and recharge! The executive rooms are impeccable, truly satisfying all needs. The incredibly comfortable bed, the black-out curtains, the modern bathroom, the services, the countless sports opportunities, the all-inclusive service with delicious and varied dishes beyond expectations, the kindness of the employees, all of this is an unforgettable and truly carefree assured rest, which is very thank you We will definitely go back again, if we can.

Good hotel. Bad management - no rules for guests. Drunk, noisy guests. We stayed at the hotel with our 2-year-old son for the weekend. Offering a wonderful new water world for the little ones and pool activities. 2 children's boxes. Children's playhouse /machines/. Excellent food and nicely renovated rooms. Mascot and animations. It sounded like a great family outing. The hotel offers all-inclusive services, including beer and wine drinks. This attracted many noisy guests, who were already drunk and asleep at the reception by 6 p.m. The housekeepers were doing their work and pouring. No one told the guests that they would not get any more beer. Although the rooms had thick walls, through the door in the corridor you could hear the shouting of drunken people returning around 9 pm. - 2 a.m. per room. What regularly woke up my child. Elderly guests 70 plus went to relax in the pool activity for children. They sat there for a really long time and used the pearl bath and the trikes. At the same time, they also had trikes in the relaxation pools and large jacuzzis just for them. It did not make a good impression when instead of children in the children's pool there were old guests scratching their heels /I saw that/. Therefore, it would be good to set rules for pools. Older clients also went to the toilet in the children's section of the pool. Although the men's and women's toilets were only about 5 meters away. After all, if the women's toilet is occupied, I don't go to the men's or the children's - I'll wait. The hotel has many advantages, which I really appreciate, such as a TV by the pool, an offer of water or a large bottle of water at every step, excellent food, nice rooms and bathrooms, many possibilities for children's entertainment. Unfortunately, there are no set rules for guests and no one checks the guests. guests selfishly do what they want and it spoils the impression of the hotel. I don't know if the hotel focuses on families with children or on clients who go for free beer. Thank you for the statement from the hotel management.