Capri by Fraser Brisbane

Capri by Fraser Brisbane Reviews

Capri by Fraser Brisbane

80 Albert St, Brisbane, Queensland, 4000, AustraliaSee Hotel Details
Capri by Fraser Brisbane
Capri by Fraser BrisbaneCapri by Fraser BrisbaneCapri by Fraser Brisbane
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1 night

Guest Reviews

9.1/10
Great
179 review
Verified reviews
Location9.3
Amenities9.1
Service9.1
Cleanliness9.2
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All reviews(179)
Positive reviews(174)
Reviews with photos/video(41)
Awesome amenities(23)
Convenient location(15)
Located downtown(12)
Easy to get around(10)
Friendly front desk staff(8)
Perfect for business trips(7)
Many amenities(7)
Loved the view(4)
Negative reviews(5)
Guest User
Executive Studio
Stayed in Jun 2025
Couple
2 review
7.0/10
Posted on Jul 25, 2025
Location is quite convenient as it is close to Queen Plaza, Queen Street Mall, and the bus station. The staff is friendly and supportive. Check-in and check-out are fast and efficient. Room clean up is very sloppy, such as putting the public towel over mine. Despite the twin bed room size being adequate, only one chair is provided.
Kat O
Deluxe Studio
Stayed in May 2025
Business traveler
52 review
8.5/10
Very Good
Posted on Jul 1, 2025
This is our first time staying at Capri By Fraser Brisbane ❤️ Beautifully decorated environment and one of the key highlights is the super spacious bathroom 😆 A nice stroll to the Woolies and eateries located around the hotel. Hope to be back again!
Response from Property: Dear Kat,Thank you for sharing your experience. We’re delighted to hear you enjoyed your first stay with us and would love to welcome you back again soon.Kind regards,TobiasOperations Manager
Gigi1988
Executive Studio
Stayed in Mar 2025
Couple
1 review
9.5/10
Amazing
Posted on Apr 27, 2025
Hotel staff very friend and completely done all of my request. The location was heart of Brisbane. Also, hotel have many facility to relax
Response from Property: Dear Gigi1988,Thank you for taking the time to share your feedback. I am delighted to hear that you were well looked after by the team and that you enjoyed the location and facilities. We hope to welcome you back on your next visit to Brisbane.Kind Regards,TobiasOperations Manager
Ellieella
Premier Studio
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Jun 2, 2025
The hotel staff are very thoughtful. We booked for two adults and one child, and they had everything prepared upon our arrival, including an extra bed with additional towels, soap, and other essentials. The location is fantastic—everything is within walking distance. The front desk staff are kind and friendly, always ready to assist with anything we need. I even left some belongings behind, and they responded promptly to resolve the issue. I highly recommend this hotel!
Response from Property: Dear Ellieella,Thank you for your kind and thoughtful review. We're so pleased to hear that your stay with us was a smooth and enjoyable one. It’s great to know our central location and attentive service added to your experience.We truly appreciate your recommendation and look forward to welcoming you again on your next visit to Brisbane.Kind regards,TobiasOperations Manager
KenTsang
Deluxe Studio
Stayed in May 2025
Family
12 review
10/10
Outstanding
Posted on Jun 19, 2025
Very great view and location! Will try it again mext time!
Response from Property: Dear KenTsang,Thank you for your review. We're glad to hear you enjoyed the view and location. We look forward to welcoming you back on your next visit.Kind regards,TobiasOperations Manager
Anonymous User
Deluxe Studio
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 8, 2025
All good! Every day is fresh air and silent environment. Great time while in the swimming pool! Hope to go here again in the next vacation!
Response from Property: Dear Sir/ Madam,Thank you very much for leaving us a great review and I am pleased to hear you enjoyed your stay with us.We look forward to welcoming you back in the future.Best regards,AJFront Office Manager
JamesonFred
Deluxe Studio
Stayed in Jun 2025
Business traveler
7 review
8.5/10
Very Good
Posted on Jul 13, 2025
Great spot, great location and definitely recommend for a short stay. Some added amenities might help for future.
Response from Property: Dear Fred,Thank you for your review and your kind recommendation. We also appreciate your suggestion and will certainly take it on board as we continue to improve the guest experience.Kind regards,TobiasOperations Manager
Guest User
Deluxe Studio
Stayed in Nov 2024
Family
5 review
8.5/10
Very Good
Posted on Dec 26, 2024
The hotel is clean, though the deluxe studio is slightly compact. The room includes a microwave and a sink, which can be convenient for preparing simple breakfasts.
Response from Property: Dear Guest,Thank you for your review. We are pleased to hear you found the hotel clean and appreciated the convenience of the in-room amenities. Your feedback is valued, and we hope to welcome you back for another comfortable stay.Best regards,TobiasOperations Manager
J. Waq
Deluxe Studio
Stayed in May 2025
Business traveler
12 review
10/10
Outstanding
Posted on Jun 23, 2025
Stayed on Saturday night. They were able to check me in at least 4 hours early. They also offer this late check out on Sunday until 4pm for extra $20.
Response from Property: Dear J. Waq,Thank you for your review. We’re glad to hear you were able to take advantage of early check-in and our extended Sunday checkout option. We appreciate you recognizing the small touches we offer to add more value and comfort to your time in Brisbane.We hope to welcome you back again soon.Kind regards,TobiasOperations Manager
vivi Z
Deluxe Studio
Stayed in May 2025
Business traveler
8 review
10/10
Outstanding
Posted on Jul 1, 2025
Warm welcome when checking in Great service for offering free parking for about 1hr Nice smile 😊
Response from Property: Dear Vivi,Thanks for the lovely feedback. Great to hear you felt welcomed and that the short-term parking was a helpful touch. We’re glad the team made a good impression and hope to see you again soon.Kind regards,TobiasOperations Manager
Guest User
Executive Studio
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 15, 2025
Great stay! The room was clean and comfortable, and the staff were friendly and helpful. Convenient location with easy access to nearby shops and restaurants. Would definitely stay again!
Response from Property: Dear Guest, Thank you so much for your great feedback. We pride ourselves in excellent customer service and words like yours serve as wonderful encouragement to the entire team. We look forward to welcoming you back to the hotel soon. Best regards, TobiasOperations Manager
Guest User
Deluxe Studio
Stayed in May 2025
Solo traveler
2 review
7.5/10
Posted on Jun 10, 2025
I stayed 3 nights. I initially booked the cheapest room which was on Level 4 and too dark, so I upgraded to a much nicer lighter room on the 17th floor with windows of both sides. The staff was really accommodating helping me find a better room (as I was remote working). I generally don't like or book rooms for over one night, that don't have access to fresh air as I hate air con. I would say that is the biggest downside with the Capri. Also the rooms have funky decor but they do look a bit tired and worn. The best part is definitely the gym which is a good size and has Life Fitness machines. The pool, sauna and steam is a real bonus. The location is great - close to the botanical gardens (highly recommend), shopping and main attractions.
Response from Property: Dear Guest,Thank you for your thoughtful feedback. We're glad our team could assist in finding a more suitable room for your stay and remote work needs. It's great to hear you enjoyed the gym and leisure facilities, as well as our convenient location near the gardens and key attractions.We appreciate your comments regarding room presentation and fresh air access and will take them into consideration as we continue to improve the guest experience.We hope to welcome you again in the future.Kind regards,TobiasOperations Manager
Guest User
Deluxe Studio
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 8, 2025
Hotel service so good!!!!! The area is super clean! I'll live here next time!
Response from Property: Dear Guest, We’re grateful for your high scores and wonderful feedback and are glad your visit went smoothly. Your recognition motivates our team to continue delivering quality service. We cannot wait to welcome you again. Kind Regards, Tobias Operations Manager
Guest User
Deluxe Studio
Stayed in Oct 2024
Business traveler
16 review
8.5/10
Very Good
Posted on Dec 14, 2024
Good location in the city, bed was average - would be better if they resolved the water pressure in the showers, stayed at 13th level and had a hard time washing up. Staff could be more attentive and not disregard notes or requests left in trip.com. There was a laundry room hidden in the gym, which was a plus. The indoor pool looks pretty, and there was a sauna and steam room too. Nobody told us all these great facilities and we had to figure out ourselves.
Response from Property: Dear Guest,Thank you for sharing your detailed feedback. We’re glad you enjoyed our central location and appreciated the convenience of our laundry facilities and leisure amenities, such as the pool, sauna, and steam room.I’m sorry to hear that your experience fell short in some areas. Your comments regarding the water pressure and the responsiveness to requests left in trip.com are concerning, and we’ll address these issues with our team to ensure they are resolved. Additionally, we’ll work on improving how we communicate the available facilities so that all guests can take full advantage of what we offer.Your feedback is invaluable, and we’ll use it to make improvements. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience.Best regards,TobiasOperations Manager
Guest User
Executive Studio
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 26, 2025
“The hotel was located in the city center and was very clean! I’ll definitely stay here again next time I visit Brisbane!”
Response from Property: Dear Guest,Thank you for sharing your great feedback. We're delighted you enjoyed our central location and cleanliness. We certainly look forward to welcoming you back on your next visit to Brisbane.Kind Regards,TobiasOperations Manager